Oro CRM Integration

Open-source CRM and commerce platform for contacts, accounts, deals, and customer data. Turn Oro CRM record changes into automated workflows for sales and customer teams. Start with Watch Accounts, then connect actions such as Get a Checkout Record and Get a Contact to what happens next.

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Supported triggers and actions for Oro CRM integration

Triggers can detect changes in Oro CRM and run actions that can create, search or modify data inside Oro CRM automatically [3] — exactly how you set them.

Watch AccountsTriggers when a new account is created.
Watch ContactsTriggers when a new contact is created or an existing contact is updated.
Watch ConversationsTriggers when new conversations are detected.
Watch Customer AddressTriggers when a customer address is updated or changed.
Watch Customer Tax CodesTriggers when a customer's tax code is created or updated.
Watch CustomersTriggers when a new customer is added or an existing customer is updated.
Watch Order AddressTriggers when an order address is updated or created.
Watch Order LineTriggers when a new order line is created.
Watch OrdersTriggers when a new order is created.
Watch Product Kit ItemsTriggers when a product kit item is created or updated.
Watch ProductsTriggers when new products are added or existing products are updated.
Get a Checkout RecordRetrieves a checkout record.
Get a ContactRetrieves a contact's details by ID.
Get a ConversationRetrieves a specific conversation record.
Get a CustomerRetrieves a specific customer record.
Get a Customer ConversationRetrieves the record of the customer that a specific conversation belongs to.
Get a Customer GroupRetrieves a specific customer group record.
Get a Customer Tax CodeRetrieves a specific customer tax code record.
Get a ProductRetrieves a product record.
Get a Product DescriptionRetrieves a product description record.
Get a Product Kit's ItemsRetrieves the items from a specified product kit.
Get a Product PriceRetrieves the price record of a specified product.
Get a Shipping TrackingRetrieves the shipping tracking information for a given shipment.
Get an AccountRetrieves details of an account by ID.
Get an AddressRetrieves a specific customer address record.
Get an OrderRetrieves the details of a specific order record.
Get an Order AddressRetrieves a specific order address by ID.
Get an Order DiscountRetrieves a specific order discount record.
Get an Order Line ItemRetrieves a specific order line item record.
Get Product ImagesRetrieves images for a specified product.
List AccountsRetrieves a collection of account records.
List AddressesRetrieves a collection of customer address records.
List ContactsRetrieves a collection of contact records.
List Conversation StatusesRetrieves a collection of conversation statuses.
List ConversationsRetrieves a collection of conversation records.
List Customer AddressesRetrieves records of addresses assigned to a specific customer record.
List Customer AttachmentsRetrieves the records of the attachments associated with a specific customer record.
List Customer GroupsRetrieves a collection of customer group records.
List Customer PricesRetrieves a collection of customer's product price records.
List Customer TaxcodesRetrieves a collection of customer tax code records.
List CustomersRetrieves a collection of customer records.
List Order AddressesRetrieves a collection of order address records.
List Order Line ItemsRetrieves a collection of order line item records.
List OrdersRetrieves a collection of order records.
List Orders DiscountsRetrieves a collection of discount records.
List Product DescriptionsRetrieves a collection of product descriptions.
List Product ImagesRetrieves a collection of product image records.
List Product Kit ItemsRetrieves a collection of product kit item records.
List Product PricesRetrieves a collection of product price records.
List ProductsRetrieves a collection of product records.
List Shipping TrackingRetrieves a collection of order shipping tracking records.
Create a Checkout RecordInitiates a checkout record.
Create a ContactCreates a new contact in the service.
Create a ConversationCreates a new conversation record.
Create a CustomerCreates a new customer record.
Create a Customer AddressCreates a new customer address record.
Create a Customer GroupCreates a new customer group record.
Create a Customer Tax CodeCreates a new customer tax code record.
Create a ProductCreates a new product record.
Create a Product DescriptionCreates a new product description record.
Create a Product ImageCreates a new product image.
Create a Product PriceCreates a new product price record.
Create a Shipping TrackingCreates a new shipping tracking record.
Create an AccountCreates a new account.
Create an OrderCreates a new order record.
Create an Order AddressCreates a new order address.
Create an Order DiscountCreates a new order discount record.
Create an Order Line ItemCreates a new order line item record.
Create Product Kit ItemsCreates new product kit items.
Delete a Checkout RecordDeletes a checkout record from the system.
Delete a ContactDeletes a contact by ID.
Delete a ConversationDeletes a specific conversation record.
Delete a CustomerDeletes a specific customer record.
Delete a Customer GroupDeletes a specific customer group record.
Delete a Customer TaxcodeDeletes a specific customer tax code record.
Delete a ProductDeletes a product record.
Delete a Product DescriptionDeletes a product description record.
Delete a Product ImageDeletes a product image from the specified product.
Delete a Product PriceDeletes a product price record.
Delete a Shipping TrackingDeletes a shipping tracking from the system.
Delete an AccountDeletes an account by ID.
Delete an AddressDeletes a specific customer address record.
Delete an OrderDeletes a specific order record.
Delete an Order AddressDeletes a specific order address using its ID.
Delete an Order DiscountRemoves a specific order discount record.
Delete an Order Line ItemDeletes a specific order line item record.
Delete Product Kit ItemsDeletes product kit items from the system.
Make an API CallPerforms an arbitrary authorized API call.
Update a Checkout RecordUpdates a checkout record with new information.
Update a ContactUpdates a contact in the service.
Update a ConversationEdits a specific conversation record.
Update a CustomerUpdates a customer record.
Update a Customer GroupEdits a specific customer group record.
Update a Customer TaxcodeEdits a specific customer tax code record.
Update a ProductUpdates a product record in the database.
Update a Product DescriptionUpdates a product description record.
Update a Product KitUpdates the items within a product kit in the inventory.
Update a Product PriceUpdates a product price record.
Update a Shipping TrackingUpdates a shipping tracking entry with new information.
Update an AccountUpdates an existing account.
Update an AddressEdits a specific customer address record.
Update an OrderUpdates an order record.
Update an Order AddressUpdates an existing order address.
Update an Order DiscountUpdates an order discount record.
Update an Order Line ItemUpdates an existing order line item record.
Update Product ImagesUpdates product images in a given service.

How to integrate Oro CRM in automation workflow?

3 simple steps to make your Oro CRM connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Oro CRM in workflow

Pick Oro CRM app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Oro CRM

When prompted, authorize access to Oro CRM in WEXTL once. Oro CRM credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Oro CRM account. Approve?

STEP 3

Build a workflow

Build your workflow with Oro CRM yourself or with WEXTL® AI Builder. Connect Oro CRM to any available integrations [5], or use HTTP node to go beyond them.

Oro CRM

How Oro CRM connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Oro CRM app is called in workflows. That allows your crm automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Oro CRM supports.

Full Oro CRM API documentation

The following table illustrates what fields Oro CRM integration require during authorization flow inside our workflow builder [4].

Video slide demonstrates how Oro CRM is connected in WEXTL builder [4].

Field	Type	Help
ORO - SubdomainRequired	text	Open your Oro app in a web browser, and Copy your domain from the URL e.g `https://example.orocrm.com`
Oro - Client IDRequired	text	Create an OAuth application from your Oro My User → OAuth Applications menu (after configuring encryption keys), then copy the generated client_id
Oro - Client SecretRequired	password	Create an OAuth application from your Oro My User → OAuth Applications menu (after configuring encryption keys), and copy the generated client_secret

Connect Oro CRM to popular apps on WEXTL

Enter a name of the other app you want to sync with Oro CRM below. Click on selected app to explore integration options with Oro CRM. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Oro CRM integration

Select Watch Product Kit Items trigger from Oro CRM - this will be a starting point in your automation. Whenever event happens in Oro CRM, workflow will start [7] from Watch Product Kit Items node.

Search for Create a Product, connect it as the next step of integration sequence. You can use filters between Watch Product Kit Items and Create a Product, so only important data pass from Watch Product Kit Items to the next step. WEXTL gives you full control over the process of Oro CRM automation. All parts of workflow are visible on the canvas [4].

Oro CRM on WEXTL has 106 modules for combining crm automations. Explore Oro CRM documentation for more.

Video slide demonstrates how Watch Product Kit Items and Create a Product nodes are used in Oro CRM workflow.

Video slide demonstrates how Watch Product Kit Items and Create a Product [6] nodes are used in Oro CRM workflow.

Frequently asked questions

Common questions about automating Oro CRM in your workflows.

Oro CRM has 11 triggers, including "Watch Accounts", "Watch Contacts", and "Watch Conversations", and more. Triggers are start points of the workflow, and automations may start from them.

Integration has 95 actions, including "Get a Checkout Record", "Get a Contact", and "Get a Conversation", and more. Refer to our Oro CRM Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Oro CRM integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Oro CRM official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Oro CRM provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Oro CRM or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Oro CRM inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Oro CRM modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Oro CRM integration.

Oro CRM integration source code, module specs and credentials implementation.
Internal Oro CRM integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Oro CRM vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Oro CRM App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Oro CRM Integration

Supported triggers and actions for Oro CRM integration