Plivo Integration

Send SMS and WhatsApp messages, place calls, and manage Plivo numbers and accounts. Route Plivo messages and channel activity into workflows that keep your teams and systems in sync. When Watch Call Events arrives, automatically update CRM, tickets, docs, or other tools.

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Supported triggers and actions for Plivo integration

Triggers can detect changes in Plivo and run actions that can create, search or modify data inside Plivo automatically [3] — exactly how you set them.

Watch Call EventsTriggers when call events are detected.
Watch Incoming MessageTriggers when incoming message are detected.
Watch Message StatusTriggers when message status are detected.
Get AccountReturns a account.account.
Get Account Phone NumberReturns a account Phone Number.account phone number.
Get ApplicationReturns a application.application.
Get BrandReturns a brand.brand.
Get Brand UsecasesReturns a brand Usecases.brand usecases.
Get CallReturns a call.call.
Get Call StreamReturns a call Stream.call stream.
Get CampaignReturns a campaign.campaign.
Get Campaign NumberReturns a campaign Number.campaign number.
Get Compliance ApplicationReturns a compliance Application.compliance application.
Get ConferenceReturns a conference.conference.
Get EndpointReturns a endpoint.endpoint.
Get Live CallReturns a live Call.live call.
Get Masking SessionReturns a masking Session.masking session.
Get MediaReturns a media.media.
Get MessageReturns a message.message.
Get MPC ParticipantReturns a mPC Participant.mpc participant.
Get Multi-Party CallReturns a multi-Party Call.multi-party call.
Get PowerpackReturns a powerpack.powerpack.
Get ProfileReturns a profile.profile.
Get Queued CallReturns a queued Call.queued call.
Get RecordingReturns a recording.recording.
Get SubaccountReturns a subaccount.subaccount.
Get Tollfree VerificationReturns a tollfree Verification.tollfree verification.
Get Verify SessionReturns a verify Session.verify session.
List Account Phone NumbersRetrieves a list of account phone numbers.
List ApplicationsRetrieves a list of applications.
List BrandsRetrieves a list of brands.
List Call StreamsRetrieves a list of call streams.
List CallsRetrieves a list of calls.
List Campaign NumbersRetrieves a list of campaign numbers.
List CampaignsRetrieves a list of campaigns.
List Compliance ApplicationsRetrieves a list of compliance applications.
List ConferencesRetrieves a list of conferences.
List EndpointsRetrieves a list of endpoints.
List Live CallsRetrieves a list of live calls.
List Masking SessionsRetrieves a list of masking sessions.
List MediaRetrieves a list of media.
List Message MediaRetrieves a list of message media.
List MessagesRetrieves a list of messages.
List MPC ParticipantsRetrieves a list of mpc participants.
List Multi-Party CallsRetrieves a list of multi-party calls.
List Powerpack NumbersRetrieves a list of powerpack numbers.
List PowerpacksRetrieves a list of powerpacks.
List ProfilesRetrieves a list of profiles.
List Queued CallsRetrieves a list of queued calls.
List RecordingsRetrieves a list of recordings.
List SubaccountsRetrieves a list of subaccounts.
List Tollfree VerificationsRetrieves a list of tollfree verifications.
List Verify SessionsRetrieves a list of verify sessions.
Lookup NumberPerforms the Lookup Number operation.
Search Phone NumbersSearches phone numbers.
Validate Verify SessionValidates verify Session.
Add Account Phone NumberAdds account Phone Number.
Add Campaign NumberAdds campaign Number.
Add MPC ParticipantAdds mPC Participant.
Add Powerpack NumberAdds powerpack Number.
Buy Phone NumberPerforms the phone Number operation.
Cancel CallPerforms the Cancel Call operation.
Create ApplicationCreates a new application.
Create BrandCreates a new brand.
Create CampaignCreates a new campaign.
Create Compliance ApplicationCreates a new compliance application.
Create EndpointCreates a new endpoint.
Create Imported CampaignCreates a new imported campaign.
Create Masking SessionCreates a new masking session.
Create PowerpackCreates a new powerpack.
Create ProfileCreates a new profile.
Create SubaccountCreates a new subaccount.
Create Tollfree VerificationCreates a new tollfree verification.
Create Verify SessionCreates a new verify session.
Delete All ConferencesDeletes all conferences.
Delete ApplicationPerforms the Delete Application operation.
Delete BrandPerforms the Delete Brand operation.
Delete CampaignPerforms the Delete Campaign operation.
Delete Compliance ApplicationDeletes compliance application.
Delete ConferencePerforms the Delete Conference operation.
Delete EndpointPerforms the Delete Endpoint operation.
Delete Masking SessionDeletes masking session.
Delete PowerpackPerforms the Delete Powerpack operation.
Delete ProfilePerforms the Delete Profile operation.
Delete RecordingPerforms the Delete Recording operation.
Delete SubaccountPerforms the Delete Subaccount operation.
Delete Tollfree VerificationDeletes tollfree verification.
Hangup CallPerforms the Hangup Call operation.
Hangup Conference MemberPerforms the conference Member operation.
Kick Conference MemberPerforms the conference Member operation.
Kick MPC ParticipantPerforms the mPC Participant operation.
Make an API CallPerforms an arbitrary authorized API call.
Make CallPerforms the Make Call operation.
Remove Campaign NumberRemoves campaign Number.
Remove Powerpack NumberRemoves powerpack Number.
Send MessagePerforms the Send Message operation.
Start Call RecordingStarts call Recording.
Start Call StreamStarts call Stream.
Start Conference RecordingStarts conference Recording.
Start MPC RecordingStarts mPC Recording.
Start Multi-Party CallStarts multi-Party Call.
Stop Call RecordingStops call Recording.
Stop Call StreamStops call Stream.
Stop Conference RecordingStops conference Recording.
Stop MPC RecordingStops mPC Recording.
Stop Multi-Party CallStops multi-Party Call.
Submit Compliance ApplicationPerforms the compliance Application operation.
Transfer CallPerforms the Transfer Call operation.
Unrent Phone NumberPerforms the phone Number operation.
Update AccountUpdates an existing account.
Update Account Phone NumberUpdates an existing account phone number.
Update ApplicationUpdates an existing application.
Update CampaignUpdates an existing campaign.
Update Compliance ApplicationUpdates an existing compliance application.
Update EndpointUpdates an existing endpoint.
Update Masking SessionUpdates an existing masking session.
Update MPC ParticipantUpdates an existing mpc participant.
Update PowerpackUpdates an existing powerpack.
Update ProfileUpdates an existing profile.
Update SubaccountUpdates an existing subaccount.
Update Tollfree VerificationUpdates an existing tollfree verification.
Upload MediaPerforms the Upload Media operation.

How to integrate Plivo in automation workflow?

3 simple steps to make your Plivo connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Plivo in workflow

Pick Plivo app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Plivo

When prompted, authorize access to Plivo in WEXTL once. Plivo credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Plivo account. Approve?

STEP 3

Build a workflow

Build your workflow with Plivo yourself or with WEXTL® AI Builder. Connect Plivo to any available integrations [5], or use HTTP node to go beyond them.

Plivo

How Plivo connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Plivo app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Plivo supports.

Full Plivo API documentation

The following table illustrates what fields Plivo integration require during authorization flow inside our workflow builder [4].

Demonstration of Plivo connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
Auth IDRequired	text	Auth ID from the console.
Auth TokenRequired	password	Auth Token from the console.

Connect Plivo to popular apps on WEXTL

Enter a name of the other app you want to sync with Plivo below. Click on selected app to explore integration options with Plivo. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Plivo integration

Select Watch Call Events trigger from Plivo - this will be a starting point in your automation. Whenever event happens in Plivo, workflow will start [7] from Watch Call Events node.

Search for Cancel Call, connect it as the next step of integration sequence. You can use filters between Watch Call Events and Cancel Call, so only important data pass from Watch Call Events to the next step. WEXTL gives you full control over the process of Plivo automation. All parts of workflow are visible on the canvas [4].

Plivo on WEXTL has 122 modules for combining communication automations. Explore Plivo documentation for more.

Plivo

Watch Call Events

CallTrackingMetrics

Performs action

CallTrackingMetrics

Triggers

Plivo

Cancel Call

Demonstration of how visual Plivo automation [6] looks in WEXTL.

Frequently asked questions

Common questions about automating Plivo in your workflows.

Plivo has 3 triggers, including "Watch Call Events", "Watch Incoming Message", and "Watch Message Status". Triggers are start points of the workflow, and automations may start from them.

Integration has 119 actions, including "Get Account", "Get Account Phone Number", and "Get Application", and more. Refer to our Plivo Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Plivo integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Plivo official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Plivo provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Plivo or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Plivo inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Plivo modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Plivo integration.

Plivo integration source code, module specs and credentials implementation.
Internal Plivo integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Plivo vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Plivo App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Plivo Integration

Supported triggers and actions for Plivo integration