STEP 1
Connect AlfaDocs and LiveChat
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
AlfaDocs and LiveChat Integration
Keep AlfaDocs and LiveChat in sync by integrating their events and actions. When support events happen in AlfaDocs, update the LiveChat automatically - without any line of code in visual workflow builder.
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Learn about AlfaDocs and LiveChat
Detailed info you need to know about AlfaDocs and LiveChat integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect AlfaDocs to LiveChat
Set up your AlfaDocs and LiveChat integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected AlfaDocs and LiveChat nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between AlfaDocs and LiveChat. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between AlfaDocs and LiveChat work in WEXTL?
WEXTL exposes actions and triggers for AlfaDocs and LiveChat that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
AlfaDocs triggersLiveChat actions
AlfaDocs modules
- Create an AppointmentCreates a new appointment with specified parameters.
- Create a PatientCreates a new patient in the system.
- Delete a PatientDeletes a patient by id.
- Get a Care PlanRetrieves care plan details by id.
- Get an AppointmentRetrieves a single appointment by id.
- Get a PatientRetrieves a single patient.
- Make an API CallPerforms an arbitrary authorized API call.
- Search Appointment Care PlansSearches for appointment care plans.
- Search AppointmentsSearches for appointments.
- Search Custom Object FieldsSearches for custom object fields.
- Search Free Time SlotsSearches for time slots by a given criteria.
- Search PatientsSearches for patients by phone number or fiscal code.
- Update an AppointmentUpdates an existing new appointment by id.
- Update a PatientUpdates an existing patient by id.
- Watch AppointmentsTriggers when an appointment is created or updated.
- Watch PatientsTriggers when a new patient is created.
LiveChat modules
- Add User To ChatAdds User To Chat.
- Ban CustomerBans Customer.
- Deactivate ChatDeactivates Chat.
- Delete Chat PropertiesDeletes Chat Properties.
- Delete Event PropertiesDeletes Event Properties.
- Delete Thread PropertiesDeletes Thread Properties.
- Follow ChatFollows Chat.
- Get ChatReturns chat.
- Get CustomerReturns customer.
- List Agents For TransferRetrieves a list of agents for transfer.
- List ArchivesRetrieves a list of archives.
- List ChatsRetrieves a list of chats.
- List Routing StatusesRetrieves a list of routing statuses.
- List ThreadsRetrieves a list of threads.
- Make an API CallPerforms an arbitrary authorized API call.
- Mark Events As SeenMarks Events As Seen.
- MulticastMulticasts.
- Remove User From ChatRemoves User From Chat.
- Request Thread SummaryRequests Thread Summary.
- Resume ChatResumes Chat.
- Send EventSends Event.
- Send Event PreviewSends Event Preview.
- Send Rich Message PostbackSends Rich Message Postback.
- Send Thinking IndicatorSends Thinking Indicator.
- Send Typing IndicatorSends Typing Indicator.
- Set Routing StatusSets Routing Status.
- Start ChatStarts Chat.
- Tag ThreadTags Thread.
- Transfer ChatTransfers Chat.
- Unfollow ChatUnfollows Chat.
- Untag ThreadUntags Thread.
- Update Chat PropertiesUpdates Chat Properties.
- Update CustomerUpdates Customer.
- Update Event PropertiesUpdates Event Properties.
- Update Thread PropertiesUpdates Thread Properties.
- Upload FileUploads File.
- Watch Deactivated ChatsTriggers when a chat is deactivated.
- Watch Incoming ChatsTriggers when a new chat comes in.
- Watch Incoming EventsTriggers when a new event arrives on a chat.
- Watch Rich Message PostbacksTriggers when a visitor uses a rich-message button.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with AlfaDocs and LiveChat integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting AlfaDocs and LiveChat.
Connect your AlfaDocs and LiveChat accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when AlfaDocs's "Watch Appointments" fires, WEXTL can "Add User To Chat" in LiveChat. AlfaDocs has 2 triggers (including Watch Appointments and Watch Patients); LiveChat has 36 actions (including Add User To Chat, Ban Customer, and Deactivate Chat). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. AlfaDocs-to-LiveChat automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment AlfaDocs (or LiveChat) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your AlfaDocs + LiveChat automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the AlfaDocs and LiveChat integration.
- AlfaDocs and LiveChat integration source code, module specs and credentials implementation.
- Our AlfaDocs and LiveChat integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for AlfaDocs and LiveChat — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- AlfaDocs integration information
- LiveChat integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library