STEP 1
Connect Charla and Movidesk
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Charla and Movidesk Integration
Keep Charla and Movidesk in sync by integrating their events and actions. When support events happen in Charla, update the Movidesk automatically - without any line of code in visual workflow builder.
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Learn about Charla and Movidesk
Detailed info you need to know about Charla and Movidesk integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Charla to Movidesk
Set up your Charla and Movidesk integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Charla and Movidesk nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Charla and Movidesk. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Charla and Movidesk work in WEXTL?
WEXTL exposes actions and triggers for Charla and Movidesk that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Charla triggersMovidesk actions
Charla modules
- Create a ContactCreates a new contact.
- Create an ArticleCreates a new article.
- Delete an ArticleDeletes a single article by ID.
- Get a ContactRetrieves a single contact's details.
- Get an ArticleRetrieves a single article's details.
- List ArticlesRetrieves a list of articles.
- List ContactsRetrieves a list of contacts.
- List ConversationsRetrieves a list of conversations.
- Make an API CallPerforms an arbitrary authorized API call.
- Watch ArticlesTriggers when a new article is published.
- Watch ContactsTriggers when a new contact is created.
- Watch MessagesTriggers when a new message is received.
Movidesk modules
- Add File Attachment to a TicketAdds a file attachment to a specific ticket.
- Associate a Person with an OrganizationAssociates a person with an organization in the system.
- Create a Billing AgreementCreates a billing agreement for a specified service.
- Create a PersonCreates a person record with specified details.
- Create a ServiceCreates a new service entry in the database.
- Create a TicketCreates a ticket in the system.
- Create an Abandoned Call NotificationNotifies Movidesk when a customer calls and abandons the call before talking to an agent.
- Delete a Billing AgreementDeletes a specific billing agreement from the service.
- Delete a PersonDeletes a person from the database or service.
- Delete a ServiceDeletes a specified service from the system.
- Get a Billing AgreementRetrieves a billing agreement.
- Get a PersonRetrieves a person's details from the database.
- Get a ServiceRetrieves a service by its identifier or details.
- Get a TicketRetrieves a ticket from a specified service.
- List Billing Agreement BalancesRetrieves billing agreement balances.
- List Billing AgreementsRetrieves all billing agreements.
- List PersonsRetrieves all persons.
- List ServicesRetrieves all services.
- List Survey QuestionsRetrieves all survey questions.
- List Survey ResponsesRetrieves all survey responses.
- List TicketsRetrieves all tickets.
- Make an API CallPerforms an arbitrary authorized API call.
- Notify Abandoned CallNotifies Movidesk when a customer calls and abandons the call before talking to an agent.
- Notify Call EndNotifies Movidesk when a call has ended.
- Notify Call EndedNotifies Movidesk that a call has ended.
- Notify Call Transfer to AgentNotifies Movidesk that a call was transferred to an agent.
- Notify Call Transferred to an AgentNotifies Movidesk when a call is received and transferred to an agent.
- Notify Missed CallsNotifies Movidesk when a customer called, but the call could not be transferred to an agent.
- Update a Billing AgreementUpdates a billing agreement with the provided details.
- Update a PersonUpdates a person's information based on the provided data.
- Update a ServiceUpdates a service with new information or parameters.
- Update a TicketUpdates a ticket within the system.
- Watch Billing AgreementsTriggers when a new billing agreement is created.
- Watch Incoming CallsTriggers when an incoming call is placed in a call queue and notifies Movidesk.
- Watch PersonsTriggers when a new person is created or updated.
- Watch ServicesTriggers when a new service is created or updated.
- Watch Survey ResponsesTriggers when new survey responses are submitted.
- Watch TicketsTriggers when new tickets are created.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Charla and Movidesk integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Charla and Movidesk.
Connect your Charla and Movidesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Charla's "Watch Articles" fires, WEXTL can "Add File Attachment to a Ticket" in Movidesk. Charla has 3 triggers (including Watch Articles, Watch Contacts, and Watch Messages); Movidesk has 33 actions (including Add File Attachment to a Ticket, Associate a Person with an Organization, and Create a Billing Agreement). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Charla-to-Movidesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Charla (or Movidesk) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Charla + Movidesk automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Charla and Movidesk integration.
- Charla and Movidesk integration source code, module specs and credentials implementation.
- Our Charla and Movidesk integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Charla and Movidesk — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Charla integration information
- Movidesk integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library