STEP 1
Select Movidesk in workflow
Pick Movidesk app in the workflow builder [4] - just one click to select the app.
Movidesk Integration
Customer support help desk for tickets, live chat, billing, and call-center workflows. Route Movidesk tickets, replies, and customer issues into CRM, chat, and escalation workflows. When Watch Billing Agreements arrives, automatically continue with Get a Billing Agreement or Get a Person.
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- GDPR
- Data Encryption
- 2FA
- Local Data Region
Supported triggers and actions for Movidesk integration
Triggers can detect changes in Movidesk and run actions that can create, search or modify data inside Movidesk automatically [3] — exactly how you set them.
- Watch Billing AgreementsTriggers when a new billing agreement is created.
- Watch PersonsTriggers when a new person is created or updated.
- Watch ServicesTriggers when a new service is created or updated.
- Watch Survey ResponsesTriggers when new survey responses are submitted.
- Watch TicketsTriggers when new tickets are created.
- Get a Billing AgreementRetrieves a billing agreement.
- Get a PersonRetrieves a person's details from the database.
- Get a ServiceRetrieves a service by its identifier or details.
- Get a TicketRetrieves a ticket from a specified service.
- List Billing Agreement BalancesRetrieves billing agreement balances.
- List Billing AgreementsRetrieves all billing agreements.
- List PersonsRetrieves all persons.
- List ServicesRetrieves all services.
- List Survey QuestionsRetrieves all survey questions.
- List Survey ResponsesRetrieves all survey responses.
- List TicketsRetrieves all tickets.
- Add File Attachment to a TicketAdds a file attachment to a specific ticket.
- Associate a Person with an OrganizationAssociates a person with an organization in the system.
- Create a Billing AgreementCreates a billing agreement for a specified service.
- Create a PersonCreates a person record with specified details.
How to integrate Movidesk in automation workflow?
3 simple steps to make your Movidesk connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 2
Connect Movidesk
When prompted, authorize access to Movidesk in WEXTL once. Movidesk credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
WEXTL wants to integrate with your Movidesk account. Approve?
STEP 3
Build a workflow
Build your workflow with Movidesk yourself or with WEXTL® AI Builder. Connect Movidesk to any available integrations [5], or use HTTP node to go beyond them.
Movidesk
How Movidesk connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Movidesk app is called in workflows. That allows your support automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Movidesk supports.
The following table illustrates what fields Movidesk integration require during authorization flow inside our workflow builder [4].
Video slide demonstrates how Movidesk is connected in WEXTL builder [4].
| Field | Type | Help |
|---|---|---|
API TokenRequired | password | To obtain your API token, go to Configurations > Parameters. In the Environment tab, find the API section where you will see the API token. |
Connect Movidesk to popular apps on WEXTL
Enter a name of the other app you want to sync with Movidesk below. Click on selected app to explore integration options with Movidesk. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with Movidesk integration
Select Watch Billing Agreements trigger from Movidesk - this will be a starting point in your automation. Whenever event happens in Movidesk, workflow will start [7] from Watch Billing Agreements node.
Search for Delete a Billing Agreement, connect it as the next step of integration sequence. You can use filters between Watch Billing Agreements and Delete a Billing Agreement, so only important data pass from Watch Billing Agreements to the next step. WEXTL gives you full control over the process of Movidesk automation. All parts of workflow are visible on the canvas [4].
Movidesk on WEXTL has 38 modules for crafting support automations. Explore Movidesk documentation for more.
Video slide demonstrates how Watch Billing Agreements and Delete a Billing Agreement [6] nodes are used in Movidesk workflow.
Frequently asked questions
Common questions about automating Movidesk in your workflows.
Movidesk has 5 triggers, including "Watch Billing Agreements", "Watch Persons", and "Watch Services", and more. Triggers are start points of the workflow, and automations may start from them.
Integration has 33 actions, including "Get a Billing Agreement", "Get a Person", and "Get a Service", and more. Refer to our Movidesk Documentation for detailed inputs and outputs.
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
The Movidesk integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Movidesk official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Absolutely. Where Movidesk provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Movidesk or any other service sends event to webhook URL.
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Movidesk inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Movidesk modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the Movidesk integration.
- Movidesk integration source code, module specs and credentials implementation.
- Internal Movidesk integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official Movidesk vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® Movidesk App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation