What actions can I run in Movidesk?

33 actions are available, including "Get a Billing Agreement", "Get a Person", and "Get a Service", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Movidesk Integrations

Customer support help desk for tickets, live chat, billing, and call-center workflows. Route Movidesk tickets and replies into CRM, chat, and escalation workflows.

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Watch Billing AgreementsTriggers when a new billing agreement is created.
Watch PersonsTriggers when a new person is created or updated.
Watch ServicesTriggers when a new service is created or updated.
Watch Survey ResponsesTriggers when new survey responses are submitted.
Watch TicketsTriggers when new tickets are created.
Get a Billing AgreementRetrieves a billing agreement.
Get a PersonRetrieves a person's details from the database.
Get a ServiceRetrieves a service by its identifier or details.
Get a TicketRetrieves a ticket from a specified service.
List Billing Agreement BalancesRetrieves billing agreement balances.
List Billing AgreementsRetrieves all billing agreements.
List PersonsRetrieves all persons.
List ServicesRetrieves all services.
List Survey QuestionsRetrieves all survey questions.
List Survey ResponsesRetrieves all survey responses.
List TicketsRetrieves all tickets.
Add File Attachment to a TicketAdds a file attachment to a specific ticket.
Associate a Person with an OrganizationAssociates a person with an organization in the system.
Create a Billing AgreementCreates a billing agreement for a specified service.
Create an Abandoned Call NotificationNotifies Movidesk when a customer calls and abandons the call before talking to an agent.
Create a PersonCreates a person record with specified details.
Create a ServiceCreates a new service entry in the database.
Create a TicketCreates a ticket in the system.
Delete a Billing AgreementDeletes a specific billing agreement from the service.
Delete a PersonDeletes a person from the database or service.
Delete a ServiceDeletes a specified service from the system.
Make an API CallPerforms an arbitrary authorized API call.
Notify Abandoned CallNotifies Movidesk when a customer calls and abandons the call before talking to an agent.
Notify Call EndNotifies Movidesk when a call has ended.
Notify Call EndedNotifies Movidesk that a call has ended.
Notify Call Transferred to an AgentNotifies Movidesk when a call is received and transferred to an agent.
Notify Call Transfer to AgentNotifies Movidesk that a call was transferred to an agent.
Notify Missed CallsNotifies Movidesk when a customer called, but the call could not be transferred to an agent.
Update a Billing AgreementUpdates a billing agreement with the provided details.
Update a PersonUpdates a person's information based on the provided data.
Update a ServiceUpdates a service with new information or parameters.
Update a TicketUpdates a ticket within the system.
Watch Incoming CallsTriggers when an incoming call is placed in a call queue and notifies Movidesk.

When to use Movidesk

Common scenarios where Movidesk automation saves time and reduces manual work.

Use Movidesk's "Watch Billing Agreements" trigger to react the instant an event occurs and push data into connected tools.
Run "Get a Person" in Movidesk from any upstream event — map fields once and let the automation handle the rest.
Combine "Watch Services" from Movidesk with triggers or actions in other apps to close the loop — one event, many downstream outcomes.

How to connect

Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.

Full API documentation

Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.

Connecting Movidesk to WEXTL®

Field	Type	Help
API TokenRequired	password	To obtain your API token, go to Configurations > Parameters. In the Environment tab, find the API section where you will see the API token.

Use in workflow automation

Start from Movidesk’s Watch Billing Agreements trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Delete a Billing Agreement as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 38 ready-made steps for support work, and every run records what went in and what came back.

Movidesk workflow on the canvas: Watch Billing Agreements then Delete a Billing Agreement

Frequently asked questions

Common questions about automating Movidesk in your workflows.

Movidesk has 5 triggers, including "Watch Billing Agreements", "Watch Persons", and "Watch Services", and more. Use them to start workflows the moment Movidesk events fire — no polling required.

Field

Type

Help

API TokenRequired

password

To obtain your API token, go to Configurations > Parameters. In the Environment tab, find the API section where you will see the API token.

Use in workflow automation

Start from Movidesk’s Watch Billing Agreements trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Delete a Billing Agreement as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 38 ready-made steps for support work, and every run records what went in and what came back.

Movidesk Integrations

When to use Movidesk

How to connect

Use in workflow automation

Frequently asked questions

Movidesk Integrations

When to use Movidesk

How to connect

Connect Movidesk to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Movidesk to any app in workflows

Connect Movidesk to any app in workflows

Connect Movidesk to any app in workflows

Movidesk Integrations

Movidesk triggers and actions

When to use Movidesk

How to connect

Use in workflow automation

Frequently asked questions

What triggers does Movidesk support?

What actions can I run in Movidesk?

Do I need to write code to automate this?

Is the integration secure?

Movidesk Integrations

Movidesk triggers and actions

When to use Movidesk

How to connect

Connect Movidesk to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Movidesk support?

What actions can I run in Movidesk?

Do I need to write code to automate this?

Is the integration secure?

Connect Movidesk to any app in workflows

Connect Movidesk to any app in workflows

Connect Movidesk to any app in workflows