Keep CharmHealth and LiveHelpNow aligned: when support events happen in one, update the other automatically.
Example: when CharmHealth's "Watch Appointments" fires, WEXTL can "Accept a Callback" in LiveHelpNow. CharmHealth has 6 triggers (including Watch Appointments, Watch Diagnostic Reports, and Watch Encounters); LiveHelpNow has 61 actions (including Accept a Callback, Accept a Chat, and Accept a Ticket).
Common questions about connecting CharmHealth and LiveHelpNow.