Classe365 and LiveHelpNow Integration

Classe365 icon
LiveHelpNow icon
Classe365
LiveHelpNow

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep Classe365 and LiveHelpNow in sync by integrating their events and actions. When support events happen in Classe365, update the LiveHelpNow automatically - without any line of code in visual workflow builder.

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Learn about Classe365 and LiveHelpNow

Detailed info you need to know about Classe365 and LiveHelpNow integrations in WEXTL. Explore which modules apps support and how you connect them.

Classe365

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Support2 triggers24 searches17 actionsStudent information and school management system for admissions, academics, and administration. [5]

LiveHelpNow

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Support4 triggers34 searches27 actionsCustomer support platform for live chat, tickets, callbacks, and help desk operations. [6]

How to connect Classe365 to LiveHelpNow

Set up your Classe365 and LiveHelpNow integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Classe365 and LiveHelpNow work in WEXTL?

WEXTL exposes actions and triggers for Classe365 and LiveHelpNow that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Classe365 triggersLiveHelpNow actions

Classe365 modules
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    Create a TaskAdds task data using the API.
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    Create an InvoiceAllows the user to create an invoice using the API.
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    Create or Update a DepartmentAllows you to insert a new department or update an existing department in Classe365. Provide an ID for updates or omit it to insert a new department.
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    Create or Update a StudentCreates a new student record in Classe365 or updates an existing one if the ID field is included in the request body. Supports optional base64 profile image and attachments.
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    Create or Update a SubjectInserts a new subject or updates an existing subject in a section.
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    Create or Update AttendanceAdds or updates attendance records for a specific class, section, subject, and date.
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    Create/Update a ClassAllows you to insert a new class or update an existing class in the system.
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    Create/Update a SectionAllows you to insert a new section or update an existing section for a class.
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    Create/Update an AgentAllows you to add agent data or update existing agent data.
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    Create/Update Assessment ScoreAdds or updates assessment scores for one or more students in a given assessment.
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    Create/Update Form SubmissionAllows adding or updating form submission details through the API.
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    Create/Update Teacher DataInserts a new teacher or updates an existing teacher in Classe365.
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    Enroll a Student in a Class-SectionEnrolls a student into a class-section under a specific academic session.
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    Enroll a Student in Elective SubjectsEnrolls or unassigns a student to or from elective subjects in a specific academic session.
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    Get a Student ScoreFetches the assessment scores for a specific student in a given academic session.
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    Get a Subject ScoreFetches assessment scores for a specific subject in a given academic session.
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    Get Academic Data for a ParticularGets data for a particular department, class, section, or subject.
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    Get Academic Data for AllGets academic structure data for all classes, sections, and subjects together.
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    Get Academic SessionsGets the data of all unlocked academic sessions.
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    Get Account EntriesRetrieves ledger entries for a given account and optionally filters them by ledger, date, or entry number.
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    Get Admin DataRetrieves a list of administrators to verify the connection and view admin info.
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    Get Agent DataGets agent information using the API.
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    Get AssessmentsRetrieves all assessments for a particular academic session from Classe365.
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    Get Attendance by DateFetches attendance data for all students across all classes, sections, and sessions for a specific date.
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    Get Attendance by DateReturns attendance data for all students on a specific date in Linear View (LV) format.
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    Get Attendance DataRetrieves attendance data for a specific academic session, class, section, and date, optionally filtered by subject and session.
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    Get Attendance SettingsRetrieves the attendance settings for a given academic session.
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    Get Fees DataRetrieves fees, invoices, and payments data from Classe365. You can get all fees or filter by a specific fee, invoice, or payment. Supports optional date filtering for invoices.
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    Get Form Submission DetailsGets details of a particular form submission.
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    Get InvoicesRetrieves invoice data from Classe365 based on optional filters such as fee ID, status, type, recurring flag, and date ranges. Supports pagination and returns JSON-formatted invoice records.
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    Get Ledger Account DataAllows you to get ledger account data.
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    Get Student AttributesRetrieves all student attribute fields and their configurations, such as name, type, required status, and visibility.
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    Get Student DataRetrieves student information from Classe365 based on an academic session and optional filters such as student ID, admission number, or class.
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    Get Student ScoresFetches the assessment scores for multiple students in a given academic session, with optional pagination.
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    Get Submission DataGets submissions information using the API.
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    Get Task DataRetrieves task information using the API.
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    Get Teachers DataRetrieves teachers' data from Classe365.
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    Get Total Student CountRetrieves the total number of students in the system for your organization.
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    Make an API CallPerforms an arbitrary authorized API call.
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    Update Student StatusUpdates the status of one or more students to active or alumni, accepting up to 20 students per request.
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    Update Student Subject StatusUpdates the enrollment status of a student for a specific subject.
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    Watch StudentsTriggers when new students are added to a selected academic session.
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    Watch TeachersTriggers when new teachers are added to a selected session.
LiveHelpNow modules
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    Accept a CallbackAccepts the specified callback in the system.
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    Accept a ChatAllows an operator to accept a chat conversation request.
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    Accept a TicketAccepts a specified ticket to process it within the system.
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    Acknowledge a TicketAcknowledges a specified ticket in the system.
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    Add a Comment to a TicketAdds a comment to the specified ticket.
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    Assign a Callback to an OperatorAssigns the specified callback to an operator in the system.
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    Assign a TicketAssigns a specified ticket to a user or group.
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    Create a Visitor NoteCreates a new note for a visitor.
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    Delete a CallbackDeletes the specified callback from the service using the provided identifier or criteria.
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    Delete a TicketDeletes a specified ticket in the system.
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    Get Call History of a VisitorRetrieves the call history of a specified visitor.
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    Get Callback Filter OptionsRetrieves a list of callback filter options.
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    Get Callback InformationRetrieves information for the specified callback.
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    Get Chat Bot Funnels StatisticsRetrieves statistics from chat bot funnels.
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    Get Chat Contact ListRetrieves the chat contact list data.
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    Get Chat InfoRetrieves information about a chat.
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    Get Chat Survey DetailsRetrieves the details of a chat survey.
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    Get Chat SurveysRetrieves chat surveys from the service.
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    Get Daily Account Chat StatisticsRetrieves daily statistics for account chats.
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    Get Daily Department Chat StatisticsRetrieves daily statistics for department chats.
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    Get Daily Operator StatisticsRetrieves daily statistics for operators.
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    Get Navigation History of a VisitorRetrieves the navigation history for a specific visitor.
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    Get Online StatusRetrieves the online status for a specific account.
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    Get Online Status for a DepartmentRetrieves the online status for a specified department.
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    Get Previous Chat MessagesRetrieves previous messages from a specified chat session.
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    Get Ticket DetailsRetrieves details of a ticket.
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    Get Visitor InformationGets information for a specific visitor.
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    Insert a Chat MessageInserts a chat message into the specified chat.
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    Insert a Comment into a CallbackInserts a comment into the specified callback.
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    List Available Canned SetsRetrieves a list of available canned sets.
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    List Callback FiltersRetrieves a list of callback filters from the service.
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    List CallbacksRetrieves a list of callbacks for your account.
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    List CallbacksRetrieves a list of callbacks for your account based on a generic search.
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    List DepartmentsRetrieves a list of departments for your account.
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    List Items in a Canned SetRetrieves a list of items for a given canned set.
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    List Ticket CategoriesRetrieves a list of ticket categories from the system.
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    List Ticket FiltersRetrieves a list of ticket filters from the service.
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    List Ticket Filters OptionsRetrieves a list of available ticket filter options.
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    List Ticket PrioritiesGets a list of ticket priorities.
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    List TicketsGets a list of tickets for your account.
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    List TicketsRetrieves a list of tickets for your account based on a generic search.
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    List Visitor FiltersRetrieves a list of available visitor filters.
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    List VisitorsRetrieves a list of visitors for your account.
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    Make an API CallPerforms an arbitrary authorized API call.
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    Reassign a CallbackReassigns the specified callback to an operator.
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    Reassign a ChatReassigns the specified chat to an operator or department.
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    Reassign a TicketReassigns the specified ticket to a different agent or team.
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    Resolve a TicketResolves a specified ticket in the system.
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    Send a Proactive Invitation to a VisitorSends a proactive invitation to a visitor to engage with the service.
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    Set Typing StatusSets the typing status for the operator or visitor in the specified chat session.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Classe365 and LiveHelpNow integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Classe365 [5]

Alternative integrations to LiveHelpNow [6]

Try Classe365 and LiveHelpNow on WEXTL®

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Frequently asked questions

Common questions about connecting Classe365 and LiveHelpNow.

References

List of sources used to gather information about the Classe365 and LiveHelpNow integration.

  1. Classe365 and LiveHelpNow integration source code, module specs and credentials implementation.
  2. Our Classe365 and LiveHelpNow integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Classe365 and LiveHelpNow — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Classe365 integration information
  6. LiveHelpNow integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

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