Can Chatwoot trigger actions in Gladly, and Gladly in Chatwoot?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Chatwoot and Gladly?

No. Chatwoot-to-Gladly automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Chatwoot + Gladly Integration

Build support workflows between Chatwoot and Gladly on a visual canvas — map fields once and let data flow.

Example: when Chatwoot's "Watch Events" fires, WEXTL can "Add a Note" in Gladly. Chatwoot has 1 trigger (including Watch Events); Gladly has 41 actions (including Add a Note, Add a Task Comment, and Add or Remove a Freeform Topic).

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Chatwoot triggersGladly actions

Chatwoot workflow triggers

Gladly workflow actions

Frequently asked questions

Common questions about connecting Chatwoot and Gladly.

Connect your Chatwoot and Gladly accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

ChatwootBrowse all Chatwoot triggers, actions, and integrations.

GladlyBrowse all Gladly triggers, actions, and integrations.

Chatwoot + Gladly Integration

Frequently asked questions

How do I connect Chatwoot and Gladly?

What can I automate between Chatwoot and Gladly?

Can Chatwoot trigger actions in Gladly, and Gladly in Chatwoot?

Do I need to write code to integrate Chatwoot and Gladly?

Explore Chatwoot and Gladly, or get started

Chatwoot + Gladly Integration

Frequently asked questions

How do I connect Chatwoot and Gladly?

What can I automate between Chatwoot and Gladly?

Can Chatwoot trigger actions in Gladly, and Gladly in Chatwoot?

Do I need to write code to integrate Chatwoot and Gladly?

Explore Chatwoot and Gladly, or get started