Can Chatling trigger actions in Gladly, and Gladly in Chatling?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Chatling and Gladly?

No. Chatling-to-Gladly automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Chatling + Gladly Integration

Build support workflows between Chatling and Gladly on a visual canvas — map fields once and let data flow.

Example: when Chatling's "Watch Contacts" fires, WEXTL can "Add a Note" in Gladly. Chatling has 2 triggers (including Watch Contacts and Watch Conversation Messages); Gladly has 41 actions (including Add a Note, Add a Task Comment, and Add or Remove a Freeform Topic).

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

Chatling triggersGladly actions

Chatling workflow triggers

Gladly workflow actions

Frequently asked questions

Common questions about connecting Chatling and Gladly.

Connect your Chatling and Gladly accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

ChatlingBrowse all Chatling triggers, actions, and integrations.

GladlyBrowse all Gladly triggers, actions, and integrations.

Chatling + Gladly Integration

Frequently asked questions

How do I connect Chatling and Gladly?

What can I automate between Chatling and Gladly?

Can Chatling trigger actions in Gladly, and Gladly in Chatling?

Do I need to write code to integrate Chatling and Gladly?

Explore Chatling and Gladly, or get started

Chatling + Gladly Integration

Frequently asked questions

How do I connect Chatling and Gladly?

What can I automate between Chatling and Gladly?

Can Chatling trigger actions in Gladly, and Gladly in Chatling?

Do I need to write code to integrate Chatling and Gladly?

Explore Chatling and Gladly, or get started