Can Chatwoot trigger actions in Intercom, and Intercom in Chatwoot?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Chatwoot and Intercom?

No. Chatwoot-to-Intercom automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Chatwoot + Intercom Integration

Connect Chatwoot and Intercom to automate support work — trigger in one app, run actions in the other, wired in minutes.

Example: when Chatwoot's "Watch Events" fires, WEXTL can "Add Contact to Company" in Intercom. Chatwoot has 1 trigger (including Watch Events); Intercom has 232 actions (including Add Contact to Company, Add Contact to Conversation, and Add Conversation Attribute Option).

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Chatwoot triggersIntercom actions

Chatwoot workflow triggers

Intercom workflow actions

Frequently asked questions

Common questions about connecting Chatwoot and Intercom.

Connect your Chatwoot and Intercom accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

ChatwootBrowse all Chatwoot triggers, actions, and integrations.

IntercomBrowse all Intercom triggers, actions, and integrations.

Chatwoot + Intercom Integration

Frequently asked questions

How do I connect Chatwoot and Intercom?

What can I automate between Chatwoot and Intercom?

Can Chatwoot trigger actions in Intercom, and Intercom in Chatwoot?

Do I need to write code to integrate Chatwoot and Intercom?

Explore Chatwoot and Intercom, or get started

Chatwoot + Intercom Integration

Frequently asked questions

How do I connect Chatwoot and Intercom?

What can I automate between Chatwoot and Intercom?

Can Chatwoot trigger actions in Intercom, and Intercom in Chatwoot?

Do I need to write code to integrate Chatwoot and Intercom?

Explore Chatwoot and Intercom, or get started