Cliniko and Enchant Integration

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Build support workflows between Cliniko and Enchant on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.

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  • Up to 10 minutes quick set up
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  • 2FA
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Learn about Cliniko and Enchant

Detailed info you need to know about Cliniko and Enchant integrations in WEXTL. Explore which modules apps support and how you connect them.

  • Cliniko

    • Support
    • 6 triggers
    • 17 searches
    • 16 actions

    Practice management for healthcare providers — appointments, notes, and billing. [5]

  • Enchant

    • Support
    • 1 trigger
    • 6 searches
    • 11 actions

    Enchant is a shared inbox and help desk for managing customer tickets, messages and contacts. [6]

How to connect Cliniko to Enchant

Set up your Cliniko and Enchant integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Cliniko and Enchant work in WEXTL?

WEXTL exposes actions and triggers for Cliniko and Enchant that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Cliniko triggersEnchant actions

Cliniko modules

  • Archive a Contact Archives a single contact.
  • Archive a Patient Archives a single patient.
  • Archive a Product Archives a single product.
  • Archive an Individual Appointment Archives a single individual appointments.
  • Cancel an Individual Appointment Cancels an individual appointment by its ID.
  • Create a Contact Creates a new contact.
  • Create a Patient Creates a new patient.
  • Create a Product Creates a new product.
  • Create a Product Stock Adjustment Creates a new product stock adjustment. Increases or decreases product stock quantity.
  • Create an Individual Appointment Creates a new individual appointment.
  • Get a Booking Retrieves an existing booking.
  • Get a Contact Retrieves a single contact by ID.
  • Get a Patient Retrieves an existing patient by given ID.
  • Get a Practitioner Retrieves an single practitioner by its id.
  • Get a Product Retrieves a single product by id.
  • Get an Individual Apppointment Retrieves an existing individual appointment.
  • Get an Invoice Retrieves a single invoice by id.
  • Get an Invoice Item Retrieves a single invoice item by id.
  • Make API Call Performs an arbitrary authorized API call.
  • Search Bookings Searches for bookings.
  • Search Contacts Searches for contacts.
  • Search Individual Appointments Searches for individual appointments.
  • Search Invoice Items Searches items for a single invoice.
  • Search Invoices Searches for invoices.
  • Search Patients Searches for patients by different criteria.
  • Search Practitioners Searches for practitioners.
  • Search Products Searches for products.
  • Search Treatment Notes Searches for treatment notes.
  • Unarchive a Patient Unarchives a single patient.
  • Update a Contact Updates a single contact.
  • Update a Patient Updates a single patient.
  • Update a Product Updates an existing product.
  • Update an Individual Appointment Updates an individual appointment.
  • Watch Ended Appointments Watches for ended appointments.
  • Watch New Appointments Watches for new appointments.
  • Watch New Contacts Watches for new contacts.
  • Watch New Invoices Watches for new invoices.
  • Watch New Patients Watches for new patients.
  • Watch Updated Contacts Watches for updated contacts.

Enchant modules

  • Add Labels To Ticket Adds one or more labels to a ticket in Enchant.
  • Create a Contact Adds a new contact to a customer in Enchant.
  • Create a Customer Creates a new customer in Enchant.
  • Create a Message Adds a new message to a ticket in Enchant.
  • Create a Ticket Creates a new ticket in Enchant.
  • Create an Attachment Uploads a new attachment in Enchant so it can be used on a message.
  • Delete a Contact Deletes a contact from a customer in Enchant.
  • Get a Customer Retrieves a customer by its ID from Enchant.
  • Get a Ticket Retrieves a ticket by its ID from Enchant.
  • Get an Attachment Retrieves an attachment by its ID from Enchant.
  • List Customers Retrieves all customers from Enchant.
  • List Tickets Retrieves all tickets from Enchant.
  • List Users Retrieves all users from Enchant.
  • Make an API Call Performs an arbitrary authorized API call to the Enchant API.
  • Remove Labels From Ticket Removes one or more labels from a ticket in Enchant.
  • Update a Customer Updates an existing customer in Enchant.
  • Update a Ticket Updates an existing ticket in Enchant.
  • Watch Tickets Triggers when a new ticket is added in Enchant.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Cliniko and Enchant integrations. Pick any from the list below if the current combination isn't the one you need.

Automate Cliniko and Enchant on WEXTL®

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Frequently asked questions

Common questions about connecting Cliniko and Enchant.

How do I connect Cliniko and Enchant?

Connect your Cliniko and Enchant accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]

What can I automate between Cliniko and Enchant?

Example: when Cliniko's "Watch Ended Appointments" fires, WEXTL can "Add Labels To Ticket" in Enchant. Cliniko has 6 triggers (including Watch Ended Appointments, Watch New Appointments, and Watch New Contacts); Enchant has 17 actions (including Add Labels To Ticket, Create a Contact, and Create a Customer). Add filters and transforms between steps when you need them. [1]

Can Cliniko trigger actions in Enchant, and Enchant in Cliniko?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]

Do I need to write code to integrate Cliniko and Enchant?

No. Cliniko-to-Enchant automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]

Does Cliniko integrate with Enchant in real time?

Yes. Trigger-based automations start the moment Cliniko (or Enchant) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]

How long does it take to set up a Cliniko + Enchant integration?

A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.

Do I need a paid plan to connect Cliniko with Enchant?

You can build your Cliniko + Enchant automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]

References

List of sources used to gather information about the Cliniko and Enchant integration.

  1. Cliniko and Enchant integration source code, module specs and credentials implementation.
  2. Our Cliniko and Enchant integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Cliniko and Enchant — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Cliniko integration information
  6. Enchant integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

How we write our apps documentation

Explore how WEXTL® crafted Cliniko and Enchant integration page documentation. Used sources, AI's role, and how the team validates the result.

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