CharmHealth and Enchant Integration

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Build support workflows between CharmHealth and Enchant on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.

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Learn about CharmHealth and Enchant

Detailed info you need to know about CharmHealth and Enchant integrations in WEXTL. Explore which modules apps support and how you connect them.

  • CharmHealth

    • Support
    • 6 triggers
    • 18 searches
    • 1 action

    Cloud EHR for patients, appointments, encounters, and clinical records. [5]

  • Enchant

    • Support
    • 1 trigger
    • 6 searches
    • 11 actions

    Enchant is a shared inbox and help desk for managing customer tickets, messages and contacts. [6]

How to connect CharmHealth to Enchant

Set up your CharmHealth and Enchant integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between CharmHealth and Enchant work in WEXTL?

WEXTL exposes actions and triggers for CharmHealth and Enchant that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

CharmHealth triggersEnchant actions

CharmHealth modules

  • Get a Care Plan Retrieves a specific care plan.
  • Get a Care Team Retrieves a specific care team.
  • Get a Diagnostic Report Retrieves a specific diagnostic report.
  • Get a Patient Retrieves a specific patient.
  • Get a Practitioner Retrieves a specific practitioner.
  • Get a Procedure Retrieves a specific procedure.
  • Get a Questionnaire Response Retrieves a specific questionnaire response.
  • Get an Appointment Retrieves a specific appointment.
  • Get an Encounter Retrieves a specific encounter.
  • List Appointments Retrieves a list of appointments.
  • List Care Plans Retrieves a list of care plans.
  • List Care Teams Retrieves a list of care teams.
  • List Diagnostic Reports Retrieves a list of diagnostic reports.
  • List Encounters Retrieves a list of encounters.
  • List Patients Retrieves a list of patients.
  • List Practitioners Retrieves a list of practitioners.
  • List Procedures Retrieves a list of procedures.
  • List Questionnaire Responses Retrieves a list of questionnaire responses.
  • Make an API Call Performs an arbitrary authorized API request.
  • Watch Appointments Triggers when a new appointment is created.
  • Watch Diagnostic Reports Triggers when a new diagnostic report is available.
  • Watch Encounters Triggers when a new encounter is created.
  • Watch Patients Triggers when there is new activity or changes related to patients.
  • Watch Procedures Triggers when new procedures are created or modified.
  • Watch Questionnaire Responses Triggers when new questionnaire responses are submitted.

Enchant modules

  • Add Labels To Ticket Adds one or more labels to a ticket in Enchant.
  • Create a Contact Adds a new contact to a customer in Enchant.
  • Create a Customer Creates a new customer in Enchant.
  • Create a Message Adds a new message to a ticket in Enchant.
  • Create a Ticket Creates a new ticket in Enchant.
  • Create an Attachment Uploads a new attachment in Enchant so it can be used on a message.
  • Delete a Contact Deletes a contact from a customer in Enchant.
  • Get a Customer Retrieves a customer by its ID from Enchant.
  • Get a Ticket Retrieves a ticket by its ID from Enchant.
  • Get an Attachment Retrieves an attachment by its ID from Enchant.
  • List Customers Retrieves all customers from Enchant.
  • List Tickets Retrieves all tickets from Enchant.
  • List Users Retrieves all users from Enchant.
  • Make an API Call Performs an arbitrary authorized API call to the Enchant API.
  • Remove Labels From Ticket Removes one or more labels from a ticket in Enchant.
  • Update a Customer Updates an existing customer in Enchant.
  • Update a Ticket Updates an existing ticket in Enchant.
  • Watch Tickets Triggers when a new ticket is added in Enchant.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with CharmHealth and Enchant integrations. Pick any from the list below if the current combination isn't the one you need.

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Frequently asked questions

Common questions about connecting CharmHealth and Enchant.

How do I connect CharmHealth and Enchant?

Connect your CharmHealth and Enchant accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]

What can I automate between CharmHealth and Enchant?

Example: when CharmHealth's "Watch Appointments" fires, WEXTL can "Add Labels To Ticket" in Enchant. CharmHealth has 6 triggers (including Watch Appointments, Watch Diagnostic Reports, and Watch Encounters); Enchant has 17 actions (including Add Labels To Ticket, Create a Contact, and Create a Customer). Add filters and transforms between steps when you need them. [1]

Can CharmHealth trigger actions in Enchant, and Enchant in CharmHealth?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]

Do I need to write code to integrate CharmHealth and Enchant?

No. CharmHealth-to-Enchant automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]

Does CharmHealth integrate with Enchant in real time?

Yes. Trigger-based automations start the moment CharmHealth (or Enchant) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]

How long does it take to set up a CharmHealth + Enchant integration?

A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.

Do I need a paid plan to connect CharmHealth with Enchant?

You can build your CharmHealth + Enchant automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]

References

List of sources used to gather information about the CharmHealth and Enchant integration.

  1. CharmHealth and Enchant integration source code, module specs and credentials implementation.
  2. Our CharmHealth and Enchant integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for CharmHealth and Enchant — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. CharmHealth integration information
  6. Enchant integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

How we write our apps documentation

Explore how WEXTL® crafted CharmHealth and Enchant integration page documentation. Used sources, AI's role, and how the team validates the result.

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