Log inStart trial

CommBox and LeanLaw Integration

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep CommBox and LeanLaw in sync by integrating their events and actions. When support events happen in CommBox, update the LeanLaw automatically - without any line of code in visual workflow builder.

Integration guide
  • 3-day trial
  • Cancel anytime
  • Up to 10 minutes quick set up
  • GDPR
  • Data Encryption
  • 2FA
  • Local Data Region

Learn about CommBox and LeanLaw

Detailed info you need to know about CommBox and LeanLaw integrations in WEXTL. Explore which modules apps support and how you connect them.

  • CommBox

    • Support
    • 2 triggers
    • 13 searches
    • 31 actions

    Omnichannel customer engagement platform for managing conversations, agents, teams and messaging campaigns. [5]

  • LeanLaw

    • Support
    • 6 triggers
    • 16 searches
    • 21 actions

    Legal practice management software for tracking clients, matters, time, expenses and invoices. [6]

How to connect CommBox to LeanLaw

Set up your CommBox and LeanLaw integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

  1. STEP 1

    Connect CommBox and LeanLaw

    Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.

  2. STEP 2

    Build a workflow

    Paste selected CommBox and LeanLaw nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.

  3. STEP 3

    Map your data

    Choose which fields need to sync between CommBox and LeanLaw. Use filters or leverage a JS custom code step in between — everything is on the canvas.

How does the integration between CommBox and LeanLaw work in WEXTL?

WEXTL exposes actions and triggers for CommBox and LeanLaw that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

CommBox triggersLeanLaw actions

CommBox modules

  • Add a Manager Profile Adds or changes the profiles of a specific agent or admin.
  • Add a Remark Log Adds a remark log entry to a conversation.
  • Add an Activity Log Adds an activity log entry to a conversation.
  • Assign a Manager Assigns a conversation to a specific agent.
  • Create a Child Object Posts a message (child object) in a conversation on behalf of an agent.
  • Create a Form Link Creates a link to an organization form that the customer can fill in or sign.
  • Create a Manager Creates a new agent or admin.
  • Create a Predefined Form Link Creates a link to a blank form overlaid onto the given PDF or image.
  • Create a Tag Creates a new tag.
  • Create a Team Creates a new team.
  • Create an Object Creates a conversation in the given channel and returns its object ID.
  • Delete a Custom Indicator Removes a custom indicator from a conversation.
  • Delete a Manager Deletes a specific agent or admin.
  • Delete a Manager Profile Removes a profile from a specific agent or admin.
  • Delete a Tag Deletes a tag.
  • Delete a Team Deletes a team by ID.
  • Get a Manager Retrieves information about a specific agent or admin.
  • Get a Manager Presence Retrieves the presence status of a specific agent.
  • Get a User Retrieves information about a customer.
  • Get an Object Retrieves the details of a specific conversation.
  • List Management Assignments Lists the conversations assigned to a specific agent or admin.
  • List Manager Profiles Lists all manager profiles.
  • List Managers Lists all agents and admins on the account.
  • List Object Activities Lists the activities of a conversation.
  • List Object Transcripts Retrieves the transcript of a specific conversation.
  • List Stream Objects Lists the conversations in a stream (channel).
  • List Tag Groups Lists all tag groups on the account.
  • List Tags Lists all tags on the account or brand.
  • List Teams Lists all teams and their IDs.
  • Make an API Call Sends a custom authorized request to the CommBox API.
  • Send a Campaign Sends a campaign to its recipients.
  • Send a WhatsApp Template Sends a WhatsApp template message.
  • Send a WhatsApp Template from Emarsys Sends a WhatsApp template message generated by Emarsys through WhatsApp Business.
  • Send an Initial SMS Sends the first text message of a conversation to the customer.
  • Send an SMS Sends a text message to the customer.
  • Set a Custom Indicator Shows an indicator icon at the top of the conversation to alert the agent.
  • Set Object Content Sets the content of a conversation object.
  • Set Object Status Sets the status of a conversation.
  • Unassign a Manager Removes the agent assigned to a conversation.
  • Update a Manager Updates an agent or admin by ID.
  • Update a Tag Changes the name or content of a tag.
  • Update a Team Changes the name of a team.
  • Update a User Updates customer information shown in the Customer Info pane.
  • Validate a WhatsApp Account Checks whether a WhatsApp account is valid.
  • Watch Stream Objects Triggers when a new object appears in a stream.
  • Watch Teams Triggers when a new team is created.

LeanLaw modules

  • Create Client Creates a client in LeanLaw.
  • Create Expense Creates an expense in LeanLaw.
  • Create Fixed Fee Creates a fixed fee in LeanLaw.
  • Create Matter Creates a matter in LeanLaw.
  • Create Practice Area Creates a practice area in LeanLaw.
  • Create Time Entry Creates a time entry in LeanLaw.
  • Delete Client Deletes a client from LeanLaw.
  • Delete Expense Deletes an expense from LeanLaw.
  • Delete Fixed Fee Deletes a fixed fee from LeanLaw.
  • Delete Matter Deletes a matter from LeanLaw.
  • Delete Practice Area Deletes a practice area from LeanLaw.
  • Delete Time Entry Deletes a time entry from LeanLaw.
  • Get Client Retrieves a client by ID.
  • Get Client Balances Retrieves the outstanding balances for a client.
  • Get Codes Retrieves the activity, expense and task codes defined in LeanLaw.
  • Get Expense Retrieves an expense by ID.
  • Get Fixed Fee Retrieves a fixed fee by ID.
  • Get Matter Retrieves a matter by ID.
  • Get Time Entry Retrieves a time entry by ID.
  • Health Check Checks that the LeanLaw API is reachable and the connection works.
  • List Clients Lists clients in LeanLaw.
  • List Custom Fields Lists custom fields in LeanLaw.
  • List Expenses Lists expenses in LeanLaw.
  • List Fixed Fees Lists fixed fees in LeanLaw.
  • List Invoices Lists invoices in LeanLaw.
  • List Matters Lists matters in LeanLaw.
  • List Practice Areas Lists practice areas in LeanLaw.
  • List Time Entries Lists time entries in LeanLaw.
  • List Users Lists users in LeanLaw.
  • Make an API Call Sends a custom authorized request to the LeanLaw API.
  • Update Client Updates a client in LeanLaw.
  • Update Expense Updates an expense in LeanLaw.
  • Update Fixed Fee Updates a fixed fee in LeanLaw.
  • Update Matter Updates a matter in LeanLaw.
  • Update Practice Area Updates a practice area in LeanLaw.
  • Update Time Entry Updates a time entry in LeanLaw.
  • Update User Updates an user in LeanLaw.
  • Watch Clients Triggers when a client is added in LeanLaw.
  • Watch Expenses Triggers when an expense is added in LeanLaw.
  • Watch Fixed Fees Triggers when a fixed fee is added in LeanLaw.
  • Watch Invoices Triggers when an invoice is added in LeanLaw.
  • Watch Matters Triggers when a matter is added in LeanLaw.
  • Watch Time Entries Triggers when a time entry is added in LeanLaw.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with CommBox and LeanLaw integrations. Pick any from the list below if the current combination isn't the one you need.

Automate CommBox and LeanLaw on WEXTL®

Claim your 3-day trial to build CommBox with LeanLaw integration and access every WEXTL® feature.

Cancel anytime.

Frequently asked questions

Common questions about connecting CommBox and LeanLaw.

How do I connect CommBox and LeanLaw?

Connect your CommBox and LeanLaw accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]

What can I automate between CommBox and LeanLaw?

Example: when CommBox's "Watch Stream Objects" fires, WEXTL can "Create Client" in LeanLaw. CommBox has 2 triggers (including Watch Stream Objects and Watch Teams); LeanLaw has 37 actions (including Create Client, Create Expense, and Create Fixed Fee). Add filters and transforms between steps when you need them. [1]

Can CommBox trigger actions in LeanLaw, and LeanLaw in CommBox?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]

Do I need to write code to integrate CommBox and LeanLaw?

No. CommBox-to-LeanLaw automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]

Does CommBox integrate with LeanLaw in real time?

Yes. Trigger-based automations start the moment CommBox (or LeanLaw) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]

How long does it take to set up a CommBox + LeanLaw integration?

A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.

Do I need a paid plan to connect CommBox with LeanLaw?

You can build your CommBox + LeanLaw automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]

References

List of sources used to gather information about the CommBox and LeanLaw integration.

  1. CommBox and LeanLaw integration source code, module specs and credentials implementation.
  2. Our CommBox and LeanLaw integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for CommBox and LeanLaw — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. CommBox integration information
  6. LeanLaw integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

How we write our apps documentation

Explore how WEXTL® crafted CommBox and LeanLaw integration page documentation. Used sources, AI's role, and how the team validates the result.

Explore CommBox and LeanLaw, or get started