Can eDesk trigger actions in Gorgias, and Gorgias in eDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate eDesk and Gorgias?

No. eDesk-to-Gorgias automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

eDesk + Gorgias Integration

Build support workflows between eDesk and Gorgias on a visual canvas — map fields once and let data flow.

Example: when eDesk's "Watch Channels" fires, WEXTL can "Cancel a Job" in Gorgias. eDesk has 9 triggers (including Watch Channels, Watch Contacts, and Watch Order Notes); Gorgias has 29 actions (including Cancel a Job, Create a Customer, and Create a Job).

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

eDesk triggersGorgias actions

eDesk workflow triggers

Gorgias workflow actions

Frequently asked questions

Common questions about connecting eDesk and Gorgias.

Connect your eDesk and Gorgias accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

eDeskBrowse all eDesk triggers, actions, and integrations.

GorgiasBrowse all Gorgias triggers, actions, and integrations.

eDesk + Gorgias Integration

Frequently asked questions

How do I connect eDesk and Gorgias?

What can I automate between eDesk and Gorgias?

Can eDesk trigger actions in Gorgias, and Gorgias in eDesk?

Do I need to write code to integrate eDesk and Gorgias?

Explore eDesk and Gorgias, or get started

eDesk + Gorgias Integration

Frequently asked questions

How do I connect eDesk and Gorgias?

What can I automate between eDesk and Gorgias?

Can eDesk trigger actions in Gorgias, and Gorgias in eDesk?

Do I need to write code to integrate eDesk and Gorgias?

Explore eDesk and Gorgias, or get started