Can eDesk trigger actions in Invgate, and Invgate in eDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate eDesk and Invgate?

No. eDesk-to-Invgate automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

eDesk + Invgate Integration

Keep eDesk and Invgate aligned: when support events happen in one, update the other automatically.

Example: when eDesk's "Watch Channels" fires, WEXTL can "Accept an Approval" in Invgate. eDesk has 9 triggers (including Watch Channels, Watch Contacts, and Watch Order Notes); Invgate has 55 actions (including Accept an Approval, Accept an Incident Solution, and Add a Group User).

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eDesk triggersInvgate actions

eDesk workflow triggers

Invgate workflow actions

Frequently asked questions

Common questions about connecting eDesk and Invgate.

Connect your eDesk and Invgate accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

eDeskBrowse all eDesk triggers, actions, and integrations.

InvgateBrowse all Invgate triggers, actions, and integrations.

eDesk + Invgate Integration

Frequently asked questions

How do I connect eDesk and Invgate?

What can I automate between eDesk and Invgate?

Can eDesk trigger actions in Invgate, and Invgate in eDesk?

Do I need to write code to integrate eDesk and Invgate?

Explore eDesk and Invgate, or get started

eDesk + Invgate Integration

Frequently asked questions

How do I connect eDesk and Invgate?

What can I automate between eDesk and Invgate?

Can eDesk trigger actions in Invgate, and Invgate in eDesk?

Do I need to write code to integrate eDesk and Invgate?

Explore eDesk and Invgate, or get started