What actions can I run in Invgate?

55 actions are available, including "Get a Data Export URL", "Get a User", and "Get Breaking News", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Invgate Integrations

IT service management platform for help desk tickets, assets, and service catalogs. Wire Invgate into AI-assisted support flows — triage in, resolution out.

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Watch Breaking NewsTriggers when new breaking news is created.
Watch GroupsTriggers when a new group is created.
Watch LocationsTriggers when a new location is created.
Watch UsersTriggers when a new user is created.
Get a Data Export URLRetrieves the data export URL.
Get a UserRetrieves a user.
Get Breaking NewsRetrieves breaking news from a specified source.
List Breaking NewsRetrieves all breaking news.
List Breaking News StatusesRetrieves breaking news statuses.
List CompaniesRetrieves a list of all companies.
List Group ObserversRetrieves all group observers.
List GroupsRetrieves a list of all groups.
List Group UsersRetrieves all group members.
List Helpdesk ObserversRetrieves all helpdesk observers.
List Help DesksRetrieves all help desks.
List Incident ApprovalsRetrieves a list of all incident approvals.
List Incident CommentsRetrieves a list of all incident comments.
List IncidentsRetrieves a list of all incidents.
List Incident TasksRetrieves tasks linked to an incident.
List Internal NotesRetrieves all internal notes from the system.
List LocationsRetrieves a list of all locations.
List Time Tracking RecordsRetrieves all time tracking records.
List UsersRetrieves a list of all users.
Accept an ApprovalAccepts an approval request in the system.
Accept an Incident SolutionAccepts a solution for an incident.
Add a Group UserAssociates a user with a group.
Add Helpdesk ObserversAdds users as observers to a helpdesk.
Add Observers to a GroupAdds users as observers to a group.
Cancel an ApprovalCancels an approval process for a specified item or task.
Cancel an IncidentCancels an incident based on the provided incident ID.
Create a Breaking News StatusCreates a new update to the given breaking news.
Create a CompanyCreates a company by providing the necessary details.
Create a GroupCreates a new group in the specified service.
Create a LocationCreates a new location in the system.
Create an Incident CommentCreates a comment on an incident.
Create an Incident RequestCreates a new incident request.
Create an Internal NoteCreates an internal note within the system for reference or documentation purposes.
Create a Time Tracking RecordCreates a time tracking record for a specific user.
Create a UserCreates a new user in the system.
Create Breaking NewsCreates breaking news content to be published.
Delete a CompanyDeletes a company from the database.
Delete a GroupDeletes a group from the specified service.
Delete a LocationDeletes a specified location.
Delete an Internal NoteDeletes an internal note from the designated database or system.
Delete a Time Tracking RecordDeletes a time tracking record from the system.
Delete a UserDeletes a user from the service.
Perform an API RequestPerforms an arbitrary authorized API call.
Reject an ApprovalRejects an approval request.
Reject an IncidentRejects an incident based on specified criteria.
Reject an Incident SolutionRejects an incident solution in a given system or service.
Remove Group ObserversRemoves observers from a group.
Remove Group UsersRemoves users from a group.
Remove Observers from a HelpdeskRemoves observers from a helpdesk.
Reopen an IncidentReopens a request in the incident management system.
Update a CompanyUpdates a company's details and information.
Update an IncidentUpdates an incident based on a provided request.
Update an Internal NoteUpdates an internal note on a request.
Update a UserUpdates a user with given information.
Update Breaking NewsUpdates breaking news with new information or corrections.

When to use Invgate

Common scenarios where Invgate automation saves time and reduces manual work.

Use Invgate's "Watch Breaking News" trigger to react the instant an event occurs and push data into connected tools.
Automate "Get a User" in Invgate as a workflow step — combine it with triggers, filters, and AI steps for full-pipeline coverage.
Combine "Watch Locations" from Invgate with triggers or actions in other apps to close the loop — one event, many downstream outcomes.

How to connect

Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.

Full API documentation

Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.

You can retrieve your URL, Username and Key via Invgate Account -> Settings -> Integrations -> API

Connecting Invgate to WEXTL®

Field	Type	Help
Instance URLRequired	url	Instance URL without the last slash(/). E.g https://test.sd.cloud.invgate.net/api/v1
Authentication UsernameRequired	text	—
Authentication KeyRequired	password	—

Use in workflow automation

Start from Invgate’s Watch Groups trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Add a Group User as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 59 ready-made steps for support work, and every run records what went in and what came back.

Invgate workflow on the canvas: Watch Groups then Add a Group User

Frequently asked questions

Common questions about automating Invgate in your workflows.

Invgate has 4 triggers, including "Watch Breaking News", "Watch Groups", and "Watch Locations", and more. Use them to start workflows the moment Invgate events fire — no polling required.

Field

Type

Help

Instance URLRequired

url

Instance URL without the last slash(/). E.g https://test.sd.cloud.invgate.net/api/v1

Authentication UsernameRequired

text

—

Authentication KeyRequired

password

—

Use in workflow automation

Start from Invgate’s Watch Groups trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Add a Group User as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 59 ready-made steps for support work, and every run records what went in and what came back.

Invgate Integrations

When to use Invgate

How to connect

Use in workflow automation

Frequently asked questions

Invgate Integrations

When to use Invgate

How to connect

Connect Invgate to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Invgate to any app in workflows

Connect Invgate to any app in workflows

Connect Invgate to any app in workflows

Invgate Integrations

Invgate triggers and actions

When to use Invgate

How to connect

Use in workflow automation

Frequently asked questions

What triggers does Invgate support?

What actions can I run in Invgate?

Do I need to write code to automate this?

Is the integration secure?

Invgate Integrations

Invgate triggers and actions

When to use Invgate

How to connect

Connect Invgate to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Invgate support?

What actions can I run in Invgate?

Do I need to write code to automate this?

Is the integration secure?

Connect Invgate to any app in workflows

Connect Invgate to any app in workflows

Connect Invgate to any app in workflows