STEP 1
Connect eDesk and Movidesk
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
eDesk and Movidesk Integration
Build support workflows between eDesk and Movidesk on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about eDesk and Movidesk
Detailed info you need to know about eDesk and Movidesk integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect eDesk to Movidesk
Set up your eDesk and Movidesk integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected eDesk and Movidesk nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between eDesk and Movidesk. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between eDesk and Movidesk work in WEXTL?
WEXTL exposes actions and triggers for eDesk and Movidesk that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
eDesk triggersMovidesk actions
eDesk modules
- Create a MessageCreates a new message.
- Create a Sales OrderCreates a new sales order.
- Create a TagCreates a new tag.
- Create a TemplateCreates a new template.
- Create a TicketCreates a new ticket.
- Create an Order Note AttachmentAttaches a file to an order note.
- Create Order NoteCreates a new order note.
- Create Tracking Links for a Sales OrderCreates tracking links for a sales order.
- Delete a MessageDeletes an existing message.
- Delete a Sales OrderDeletes an existing sales order.
- Delete a TagDeletes an existing tag from the system.
- Delete a TemplateDeletes an existing template.
- Delete a TicketDeletes an existing ticket.
- Delete an Order NoteDeletes an existing order note.
- Delete Tracking LinksDeletes tracking links for a sales order.
- Get a MessageRetrieves a single message.
- Get a Sales OrderRetrieves a single sales order.
- Get a TagRetrieves a single existing tag.
- Get a TemplateRetrieves a single template.
- Get a TicketRetrieves a single existing ticket.
- Get an Order NoteRetrieves a single order note.
- Get Sales Order Tracking LinksRetrieves tracking links for a sales order.
- List ChannelsRetrieves all channels.
- List ContactsRetrieves all contacts.
- List Order NotesRetrieves all order notes.
- List Sales OrdersRetrieves all sales orders.
- List Tag GroupsRetrieves all tag groups.
- List TagsRetrieves all tags.
- List TemplatesRetrieves all templates.
- List TicketsRetrieves all tickets.
- List UsersRetrieves all users.
- Make an API CallPerforms an arbitrary authorized API call.
- Update a MessageUpdates a message in a given service.
- Update a Sales OrderUpdates an existing sales order.
- Update a TagUpdates an existing tag in the service.
- Update a TemplateUpdates an existing template.
- Update a TicketUpdates a ticket's information in the system.
- Update an Order NoteUpdates an order note in the system.
- Update Sales Order Tracking LinksUpdates tracking links for a sales order.
- Update Ticket DataUpdates ticket data in the system.
- Watch ChannelsTriggers when there are updates in a channel.
- Watch ContactsTriggers when contact changes occur.
- Watch Order NotesTriggers when order note changes occur.
- Watch Sales OrdersTriggers when a sales order is updated.
- Watch Tag GroupsTriggers when a tag group is updated.
- Watch TagsTriggers when there is an update to a tag.
- Watch TemplatesTriggers when a template is updated.
- Watch TicketsTriggers when a ticket is updated.
- Watch UsersTriggers when user updates occur.
Movidesk modules
- Add File Attachment to a TicketAdds a file attachment to a specific ticket.
- Associate a Person with an OrganizationAssociates a person with an organization in the system.
- Create a Billing AgreementCreates a billing agreement for a specified service.
- Create a PersonCreates a person record with specified details.
- Create a ServiceCreates a new service entry in the database.
- Create a TicketCreates a ticket in the system.
- Create an Abandoned Call NotificationNotifies Movidesk when a customer calls and abandons the call before talking to an agent.
- Delete a Billing AgreementDeletes a specific billing agreement from the service.
- Delete a PersonDeletes a person from the database or service.
- Delete a ServiceDeletes a specified service from the system.
- Get a Billing AgreementRetrieves a billing agreement.
- Get a PersonRetrieves a person's details from the database.
- Get a ServiceRetrieves a service by its identifier or details.
- Get a TicketRetrieves a ticket from a specified service.
- List Billing Agreement BalancesRetrieves billing agreement balances.
- List Billing AgreementsRetrieves all billing agreements.
- List PersonsRetrieves all persons.
- List ServicesRetrieves all services.
- List Survey QuestionsRetrieves all survey questions.
- List Survey ResponsesRetrieves all survey responses.
- List TicketsRetrieves all tickets.
- Make an API CallPerforms an arbitrary authorized API call.
- Notify Abandoned CallNotifies Movidesk when a customer calls and abandons the call before talking to an agent.
- Notify Call EndNotifies Movidesk when a call has ended.
- Notify Call EndedNotifies Movidesk that a call has ended.
- Notify Call Transfer to AgentNotifies Movidesk that a call was transferred to an agent.
- Notify Call Transferred to an AgentNotifies Movidesk when a call is received and transferred to an agent.
- Notify Missed CallsNotifies Movidesk when a customer called, but the call could not be transferred to an agent.
- Update a Billing AgreementUpdates a billing agreement with the provided details.
- Update a PersonUpdates a person's information based on the provided data.
- Update a ServiceUpdates a service with new information or parameters.
- Update a TicketUpdates a ticket within the system.
- Watch Billing AgreementsTriggers when a new billing agreement is created.
- Watch Incoming CallsTriggers when an incoming call is placed in a call queue and notifies Movidesk.
- Watch PersonsTriggers when a new person is created or updated.
- Watch ServicesTriggers when a new service is created or updated.
- Watch Survey ResponsesTriggers when new survey responses are submitted.
- Watch TicketsTriggers when new tickets are created.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with eDesk and Movidesk integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting eDesk and Movidesk.
Connect your eDesk and Movidesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when eDesk's "Watch Channels" fires, WEXTL can "Add File Attachment to a Ticket" in Movidesk. eDesk has 9 triggers (including Watch Channels, Watch Contacts, and Watch Order Notes); Movidesk has 33 actions (including Add File Attachment to a Ticket, Associate a Person with an Organization, and Create a Billing Agreement). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. eDesk-to-Movidesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment eDesk (or Movidesk) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your eDesk + Movidesk automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the eDesk and Movidesk integration.
- eDesk and Movidesk integration source code, module specs and credentials implementation.
- Our eDesk and Movidesk integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for eDesk and Movidesk — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- eDesk integration information
- Movidesk integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library