Keep Exercise and IncidentIQ aligned: when support events happen in one, update the other automatically.
Example: when Exercise's "Watch Appointments" fires, WEXTL can "Cancel a Ticket" in IncidentIQ. Exercise has 16 triggers (including Watch Appointments, Watch Assessments, and Watch Conversations); IncidentIQ has 35 actions (including Cancel a Ticket, Close a Ticket, and Confirm a Ticket Issue).
Common questions about connecting Exercise and IncidentIQ.