STEP 1
Connect Front and Jane
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Front and Jane Integration
Connect Front and Jane to automate support workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Front and Jane
Detailed info you need to know about Front and Jane integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Front to Jane
Set up your Front and Jane integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Front and Jane nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Front and Jane. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Front and Jane work in WEXTL?
WEXTL exposes actions and triggers for Front and Jane that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Front triggersJane actions
Front modules
- Add Call RecordingAdds call Recording.
- Add Call SummaryAdds call Summary.
- Add Call TranscriptAdds call Transcript.
- Add CommentAdds comment.
- Add Comment ReplyAdds comment Reply.
- Add Company Teammate Group Team InboxesAdds company Teammate Group Team Inboxes.
- Add Company Teammate Group TeammatesAdds company Teammate Group Teammates.
- Add Company Teammate Group TeamsAdds company Teammate Group Teams.
- Add Contact HandleAdds contact Handle.
- Add Contact To AccountAdds contact To Account.
- Add Contacts To Contact ListAdds contacts To Contact List.
- Add Conversation FollowersAdds conversation Followers.
- Add Conversation LinkAdds conversation Link.
- Add Conversation TagAdds conversation Tag.
- Add Inbox AccessAdds inbox Access.
- Add NoteAdds note.
- Add Teammates To ShiftAdds teammates To Shift.
- Add Teammates To TeamAdds teammates To Team.
- Add View TeammatesAdds view Teammates.
- Create A ChannelCreates a Channel.
- Create A Knowledge BaseCreates a Knowledge Base.
- Create AccountCreates account.
- Create Analytics ExportCreates analytics Export.
- Create Analytics ReportCreates analytics Report.
- Create Article In A Knowledge Base In Default LocaleCreates article In A Knowledge Base In Default Locale.
- Create Article In A Knowledge Base In Specified LocaleCreates article In A Knowledge Base In Specified Locale.
- Create CallCreates call.
- Create Child FolderCreates child Folder.
- Create Child TagCreates child Tag.
- Create Child TemplateCreates child Template.
- Create Company TagCreates company Tag.
- Create Company Teammate GroupCreates company Teammate Group.
- Create ContactCreates contact.
- Create Contact ListCreates contact List.
- Create ConversationCreates conversation.
- Create DraftCreates draft.
- Create Draft ReplyCreates draft Reply.
- Create FolderCreates folder.
- Create InboxCreates inbox.
- Create Knowledge Base Category In Default LocaleCreates knowledge Base Category In Default Locale.
- Create Knowledge Base Category In Specified LocaleCreates knowledge Base Category In Specified Locale.
- Create LinkCreates link.
- Create MessageCreates message.
- Create Message ReplyCreates message Reply.
- Create Message TemplateCreates message Template.
- Create ShiftCreates shift.
- Create TagCreates tag.
- Create Team ContactCreates team Contact.
- Create Team Contact ListCreates team Contact List.
- Create Team FolderCreates team Folder.
Jane modules
- Create a Care PlanCreates a new care plan.
- Create a Care Plan ActivityCreates a new care plan activity.
- Create a MedicationCreates a new medication.
- Create an ObservationCreates a new observation in the system.
- Get a Care PlanRetrieves a specific care plan.
- Get a Care Plan ActivityRetrieves a specific care plan activity.
- Get a DisciplineRetrieves a specific discipline.
- Get a LocationRetrieves a specific location.
- Get a MedicationRetrieves a specific medication.
- Get a Medication Change HistoryRetrieves the change history of a medication.
- Get a PatientRetrieves a specific patient.
- Get a Staff MemberRetrieves a specific staff member.
- Get a TreatmentRetrieves a specific treatment.
- Get an AppointmentRetrieves a specific appointment by its ID.
- Get an ObservationRetrieves a specific observation.
- Get an Uploaded DocumentRetrieves a specific uploaded document from the service.
- List AppointmentsRetrieves a list of appointments.
- List DisciplinesRetrieves a list of disciplines.
- List LocationsRetrieves a list of locations.
- List MedicationsRetrieves a list of medications.
- List PatientsRetrieves a list of patients.
- List Staff MembersRetrieves a list of staff members.
- List TreatmentsRetrieves a list of treatments.
- Make an API CallPerforms an arbitrary authorized API call.
- Update a Care PlanUpdates an existing care plan.
- Update a Care Plan ActivityUpdates an existing care plan activity.
- Update a MedicationUpdates an existing medication.
- Update an ObservationUpdates an existing observation.
- Upload a DocumentUploads a new document to the service.
- Watch AppointmentsTriggers when a new appointment is created.
- Watch MedicationsTriggers when a new medication is created.
- Watch PatientsTriggers when a new patient is created.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Front and Jane integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Front and Jane.
Connect your Front and Jane accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Front's "Watch Accounts" fires, WEXTL can "Create a Care Plan" in Jane. Front has 34 triggers (including Watch Accounts, Watch Articles In A Category, and Watch Articles In A Knowledge Base); Jane has 29 actions (including Create a Care Plan, Create a Care Plan Activity, and Create a Medication). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Front-to-Jane automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Front (or Jane) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Front + Jane automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Front and Jane integration.
- Front and Jane integration source code, module specs and credentials implementation.
- Our Front and Jane integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Front and Jane — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Front integration information
- Jane integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library