STEP 1
Connect Gladly and Zenoti
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Gladly and Zenoti Integration
Build support workflows between Gladly and Zenoti on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Learn about Gladly and Zenoti
Detailed info you need to know about Gladly and Zenoti integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Gladly to Zenoti
Set up your Gladly and Zenoti integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Gladly and Zenoti nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Gladly and Zenoti. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Gladly and Zenoti work in WEXTL?
WEXTL exposes actions and triggers for Gladly and Zenoti that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Gladly triggersZenoti actions
Gladly modules
- Add a NoteAdds a note to a conversation.
- Add a Task CommentAdds a comment to a task.
- Add or Remove a Freeform TopicAdds or removes a freeform topic from a conversation.
- Add Topics to a ConversationAdds topics to a conversation.
- Create a TaskCreates a new task.
- Create a Task for a CustomerCreates a task for a customer.
- Create an ItemCreates a new conversation item.
- Create an Item for a CustomerCreates a conversation item for a customer.
- Create Business HoursCreates a new set of business hours.
- Delete a TopicRemoves a topic from a conversation.
- Delete an ItemDeletes a conversation item.
- Delete an ItemDeletes a conversation item for a customer.
- Delete Business HoursDeletes the business hours entry from the service.
- Generate a ReportGenerates a report based on specified parameters and criteria.
- Generate a Work Session ReportGenerates a work session report.
- Get a ConversationRetrieves details for a conversation.
- Get a NoteRetrieves a conversation note.
- Get a TaskRetrieves details for a task.
- Get a Task CommentRetrieves a specific task comment.
- Get a Voice TranscriptRetrieves a voice transcript for a conversation item.
- Get an AgentRetrieves details for an agent.
- Get an Agent Call RecorderRetrieves call recorder settings for an agent.
- Get an ItemRetrieves a specific conversation item.
- Get Business HoursRetrieves details for business hours.
- Get MediaRetrieves media associated with a conversation item.
- List AgentsRetrieves a list of all agents.
- List AudiencesRetrieves a list of all audiences.
- List Business HoursRetrieves a list of business hours.
- List Conversations for a CustomerRetrieves conversations for a customer.
- List Items in a ConversationRetrieves all items in a conversation.
- List Task CommentsRetrieves all comments for a task.
- List TasksRetrieves a list of all tasks.
- Make an API CallPerforms an arbitrary authorized API request.
- Redact a Conversation ItemRedacts sensitive content from a conversation item.
- Reply to a MessageReplies to a conversation message.
- Send an EmailSends an email message.
- Send an SMSSends an SMS message.
- Update a Call Recorder for an AgentUpdates call recorder settings for an agent.
- Update a ConversationUpdates an existing conversation.
- Update a TaskUpdates an existing task.
- Update Business HoursUpdates an existing set of business hours.
- Watch Business HoursTriggers when new business hours are set.
- Watch EventsTriggers when a subscribed Gladly event occurs.
Zenoti modules
- Add Invoice ProductAdds a product to an invoice.
- Add to QueueAdds a guest or a group of guests to the queue.
- Cancel a MembershipCancels a guest membership.
- Check In an AppointmentMarks an appointment as checked-in.
- Check In an EmployeeChecks in an employee in the system.
- Check Out an EmployeeChecks out an employee from the system, marking the end of their work period.
- Close an InvoiceCloses an invoice.
- Confirm a Service BookingConfirms a service booking.
- Create a Blockout TimeCreates a blockout time for an employee.
- Create a GuestCreates a new guest.
- Create a Guest FormCreates a guest form for collecting visitor information.
- Create a Guest NoteCreates a note for a guest.
- Create a Recurring BlockoutCreates a recurring room blockout time.
- Create a Room Blockout TimeCreates a blockout time for a room.
- Create a Service BookingCreates a service booking in the system.
- Create an EmployeeAdds an employee with catalog information.
- Create an InvoiceCreates an invoice for products.
- Create an OpportunityCreates a new opportunity in the specified service.
- Create an Opportunity NoteAdds a note to an opportunity.
- Delete a Blockout TimeRemoves a blockout time of an employee.
- Delete a Guest NoteDeletes a guest note from the system.
- Delete a Room Blockout TimeRemoves a room blockout time from the schedule.
- Delete an Invoice ProductDeletes a product from an invoice.
- Freeze a MembershipFreezes a guest membership.
- Get a GuestRetrieves guest details from the service.
- Get a Guest FormRetrieves a guest form from the service.
- Get a Guest NoteRetrieves a guest note from the service.
- Get a Room Blockout TimeRetrieves a blockout time of a room.
- Get an AppointmentRetrieves appointment details.
- Get an EmployeeRetrieves employee details with payroll information.
- Get an Employee Blockout TimeRetrieves a blockout time of an employee.
- Get an InvoiceRetrieves invoice details.
- Get an OpportunityRetrieves an opportunity.
- Get AppointmentsRetrieves the appointments of a center.
- Get Available SlotsRetrieves available slots for a service booking.
- Get Center Wait TimesRetrieves the wait times of a center.
- Get Employee Blockout TimesRetrieves the blockout times of an employee.
- Get Guest AppointmentsRetrieves all appointments of a guest.
- Get Guest CouponsRetrieves all coupons for a specific guest.
- Get Guest MembershipsRetrieves memberships of a guest.
- Get Guest NotesRetrieves the notes of a guest.
- Get Loyalty PointsRetrieves earned and redeemed loyalty points of a guest.
- Get OpportunitiesReturns a single opportunities.
- Get Opportunity NotesRetrieves notes of an opportunity.
- Get Pending Membership AmountRetrieves the pending membership collection amount of a guest.
- Get Queue AppointmentsRetrieves appointments that are currently in the queue.
- Get Room Blockout TimesRetrieves blockout times of a room.
- Get Stylist Wait TimesRetrieves wait times of stylists for a service.
- Make an API CallPerforms an arbitrary authorized API call.
- Mark an Appointment as No-ShowMarks an appointment as a no-show.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Gladly and Zenoti integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Gladly and Zenoti.
Connect your Gladly and Zenoti accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Gladly's "Watch Business Hours" fires, WEXTL can "Add Invoice Product" in Zenoti. Gladly has 2 triggers (including Watch Business Hours and Watch Events); Zenoti has 63 actions (including Add Invoice Product, Add to Queue, and Cancel a Membership). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Gladly-to-Zenoti automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Gladly (or Zenoti) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Gladly + Zenoti automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Gladly and Zenoti integration.
- Gladly and Zenoti integration source code, module specs and credentials implementation.
- Our Gladly and Zenoti integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Gladly and Zenoti — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Gladly integration information
- Zenoti integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library