STEP 1
Select LiveSwitch in workflow
Pick LiveSwitch app in the workflow builder [4] - just one click to select the app.
LiveSwitch Integration
Real-time communications platform for video conversations, recordings, and contact collaboration. Use LiveSwitch as a communication layer for triggering workflows and sending context where it belongs. Start from Watch Events, then follow with Get a Contact or Get a Contact by Phone.
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- GDPR
- Data Encryption
- 2FA
- Local Data Region
Supported triggers and actions for LiveSwitch integration
Triggers can detect changes in LiveSwitch and run actions that can create, search or modify data inside LiveSwitch automatically [3] — exactly how you set them.
- Watch EventsTriggers when a new event occurs.
- Get a ContactRetrieves a contact's details from the service.
- Get a Contact by PhoneRetrieves a contact by their phone number.
- Get a ConversationRetrieves a single conversation by its ID.
- Get a DocumentRetrieves a document based on the provided criteria.
- Get a RecordingRetrieves a recording from the service.
- Get ContactsRetrieves all contacts from the service.
- Get Conversation DocumentsRetrieves conversation documents from the service.
- Get Conversation FilesRetrieves files from a conversation.
- Get Conversation RecordingsRetrieves conversation recordings from the service.
- Get ConversationsRetrieves all conversations.
- Get Project DocumentsRetrieves the documents associated with a project.
- Get Project FilesRetrieves project files.
- Get Project RecordingsRetrieves project recordings.
- Create a ContactAdds a new contact to the database.
- Create a ConversationCreates a new conversation between specified participants.
- Delete a ContactDeletes a contact from the database.
- Make an API CallPerforms an arbitrary authorized API call.
- Update a ContactUpdates information for a specific contact in the service.
How to integrate LiveSwitch in automation workflow?
3 simple steps to make your LiveSwitch connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 2
Connect LiveSwitch
When prompted, authorize access to LiveSwitch in WEXTL once. LiveSwitch credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
WEXTL wants to integrate with your LiveSwitch account. Approve?
STEP 3
Build a workflow
Build your workflow with LiveSwitch yourself or with WEXTL® AI Builder. Connect LiveSwitch to any available integrations [5], or use HTTP node to go beyond them.
LiveSwitch
How LiveSwitch connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever LiveSwitch app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that LiveSwitch supports.
The following table illustrates what fields LiveSwitch integration require during authorization flow inside our workflow builder [4].
Video slide demonstrates how LiveSwitch is connected in WEXTL builder [4].
| Field | Type | Help |
|---|---|---|
Client IDRequired | text | Use the following instruction to retrieve your credentials. Redirect URL |
Client SecretRequired | password | — |
Connect LiveSwitch to popular apps on WEXTL
Enter a name of the other app you want to sync with LiveSwitch below. Click on selected app to explore integration options with LiveSwitch. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with LiveSwitch integration
Select Watch Events trigger from LiveSwitch - this will be a starting point in your automation. Whenever event happens in LiveSwitch, workflow will start [7] from Watch Events node.
Search for Create a Contact, connect it as the next step of integration sequence. You can use filters between Watch Events and Create a Contact, so only important data pass from Watch Events to the next step. WEXTL gives you full control over the process of LiveSwitch automation. All parts of workflow are visible on the canvas [4].
LiveSwitch on WEXTL has 19 modules for combining communication automations. Explore LiveSwitch documentation for more.
Video slide demonstrates how Watch Events and Create a Contact [6] nodes are used in LiveSwitch workflow.
Frequently asked questions
Common questions about automating LiveSwitch in your workflows.
LiveSwitch has 1 trigger, including "Watch Events". Triggers are start points of the workflow, and automations may start from them.
Integration has 18 actions, including "Get a Contact", "Get a Contact by Phone", and "Get a Conversation", and more. Refer to our LiveSwitch Documentation for detailed inputs and outputs.
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
The LiveSwitch integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by LiveSwitch official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Absolutely. Where LiveSwitch provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever LiveSwitch or any other service sends event to webhook URL.
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for LiveSwitch inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with LiveSwitch modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the LiveSwitch integration.
- LiveSwitch integration source code, module specs and credentials implementation.
- Internal LiveSwitch integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official LiveSwitch vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® LiveSwitch App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation