Playvox Integrations

Quality management and workforce optimization for contact centers. Connect Playvox to AI agents, automate workflows, and scale with confidence.

Watch CalibrationsTriggers when a new calibration is created or updated.
Watch CampaignsTriggers when a new campaign is created.
Watch CategoriesTriggers when a new category is added.
Watch CoachingTriggers when a new coaching is created.
Watch CoursesTriggers when a new course is added.
Watch Dispute ListTriggers when a new dispute is created.
Watch EvaluationsTriggers when a new evaluation is available.
Watch IntegrationsTriggers when a new integration is added to the list.
Watch Interaction AnalysisTriggers when a new interaction analysis is available.
Watch Learning SessionsTriggers when a new session is created.
Watch RolesTriggers when a new role is created.
Watch ScorecardsTriggers when a new scorecard is created.
Watch TeamsTriggers when a new team is created.
Watch Topic ListTriggers when there is a new topic in the list.
Watch UsersTriggers when a new user is created.
Watch Workload AssignmentsTriggers when a new workload assignment is created.
Activate UsersActivates users in the system.
Add a User to a TeamAdds a user to a specified team.
Add MetadataAdds metadata to an existing item or record to provide additional information about it.
Create an IntegrationCreates a new integration within the specified platform.