About this integration
Quality management and workforce optimization for contact centers. This integration exposes its full API as workflow modules.
The integration includes 16 triggers, 34 search modules and 29 actions. Connections use basic authentication.
How to connect
The credential form asks for Subdomain and API Key.
Prefer the interactive builder form? Open it on the app page.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
| Field | Type | Help |
|---|---|---|
SubdomainRequired | text | Enter your subdomain. For example, if your URL is |
API KeyRequired | password | Enter your API key found in your account settings. |
Use it in workflow automation
Start with Watch Calibrations, then add Activate Users.
The canvas below runs Watch Calibrations into Activate Users — watch the video, then drop a node onto the canvas.
Select the Watch Interaction Analysis trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Create Bulk Interactions as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 45 ready-made modules for analytics work — each run logs its inputs and outputs for debugging.
Playvox workflow on the canvas: Watch Interaction Analysis then Create Bulk Interactions
Triggers, searches and actions
Browse every Playvox module field below: 16 triggers, 34 searchs, and 29 actions you can drop onto the canvas.
Triggers
This integration includes 16 triggers — start a workflow the moment something changes in the app.
- Watch Calibrations
- Watch Campaigns
- Watch Categories
- Watch Coaching
- Watch Courses
11more triggers
Searches
Use any of 34 search modules to retrieve records without leaving the workflow canvas.
- Get a Category Detail
- Get a File
- Get an Assignment
- Get a Specific Campaign
- Get Calibrations
29more searches
Actions
This integration includes 29 action modules — create, update, or delete records as part of any workflow.
- Activate Users
- Add a User to a Team
- Add Metadata
- Create an Integration
- Create a User
24more actions
Explore the fields available for each Playvox trigger, search, and action.
Triggers
Output fields
| Field | Type |
|---|---|
Status | text |
Due date | date |
Created at readable | text |
Sequence | number |
Scorecard ID | text |
Site ID | text |
Updated at | date |
Completed at | text |
Team ID | text |
Agent ID | text |
Team info | object |
Status | text |
ID | text |
Name | text |
Agent info | object |
Last name | text |
Status | text |
ID | text |
Email | |
Name | text |
Interaction reference | text |
Expert | object |
ID | text |
Expert info | object |
Scorecard info | object |
Effectiveness goal | number |
ID | text |
Max score | number |
Target | number |
Name | text |
10other output fields
Output fields
| Field | Type |
|---|---|
Status | text |
Users | array |
Data sources | array |
Created at readable | text |
Site ID | text |
Updated at | date |
Team ID | text |
Kpis | array |
Team leader info | array |
Latest entry | number |
Name | text |
Settings | object |
Team leader ID | array |
Created at | date |
Updated at readable | text |
4other output fields
Output fields
| Field | Type |
|---|---|
ID | text |
Name | text |
Is default | boolean |
Segments | array |
Is active | boolean |
Site ID | text |
Criteria | array |
Updated at | date |
Created at | date |
Output fields
| Field | Type |
|---|---|
ID | text |
Status | text |
Entity ID | text |
Team ids | array |
Feedback | text |
Coach ID | array |
Achieved | boolean |
Trainee log | object |
Ent ID | text |
Site ID | text |
Updated at | date |
Satisfaction | object |
Trainee ID | text |
Seen | object |
Coach | boolean |
Trainee | boolean |
Kpis | array |
16other output fields
Output fields
| Field | Type |
|---|---|
ID | text |
Site ID | text |
Title | text |
Skills | array |
Deadline type | text |
Deadline date | text |
Deadline days | number |
Enrollment approval | boolean |
Order type | text |
Approval percent | number |
Public | boolean |
Status | text |
Created by | date |
Updated at | date |
Created at | date |
Output fields
| Field | Type |
|---|---|
ID | text |
Entity ID | text |
Entity type | text |
Ent ID | text |
Site ID | text |
Requester ID | text |
Type | text |
Score | number |
Status | text |
Started at | date |
Closed at | date |
Resolution for | text |
Resolved by | text |
Total reopens | number |
Last opened at | text |
11other output fields
Output fields
| Field | Type |
|---|---|
Status | text |
Calibration ID | text |
Attachments | array |
Reference | text |
Sequence | number |
Site ID | text |
Updated at | date |
Agent agree | text |
Team ID | text |
Agent ID | text |
Custom fields | array |
Feedback | text |
Total errors | number |
Collaborators | array |
Monitor ID | text |
14other output fields
Output fields
| Field | Type |
|---|---|
Status | text |
Description | text |
Settings | object |
Data storage minutes | number |
Delete only non audited interactions | boolean |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Name | text |
Ent ID | text |
ID | text |
Metadata | array |
Output fields
| Field | Type |
|---|---|
ID | text |
Integration ID | text |
External ID | text |
Site ID | text |
Agents | array |
Categories | array |
Summary | text |
Topics | array |
Sentiment score | number |
Sentiment feedback | text |
Created at | date |
Updated at | date |
Output fields
| Field | Type |
|---|---|
Trainee info | object |
Last name | text |
Status | text |
ID | text |
Email | text |
Name | text |
Sent date | text |
Grade | number |
Site ID | text |
Updated at | date |
Deadline | text |
Created by | object |
Last name | text |
Status | text |
ID | text |
Email | text |
Name | text |
Started date | text |
Finished date | text |
User ID | text |
Title | text |
Created at | date |
Session ID | text |
Elapsed time | number |
Courses | array |
2other output fields
Output fields
| Field | Type |
|---|---|
Code | text |
Role inherit | text |
Name | text |
Default | boolean |
Created at readable | text |
Created at | date |
Site ID | text |
Updated at | date |
Updated at readable | text |
Write | array |
Read | array |
ID | text |
Description | text |
Output fields
| Field | Type |
|---|---|
Status | text |
Team ids | array |
Description | text |
Created at readable | text |
Cloned from | text |
Reference name | text |
Effectiveness goal | number |
Site ID | text |
Updated at | date |
Last evaluation | date |
Two steps approval | boolean |
Last evaluation readable | text |
Max score | number |
Custom fields | array |
Target | number |
9other output fields
Output fields
| Field | Type |
|---|---|
Status | text |
Created at readable | text |
Name | text |
Default | boolean |
Team leader ID | array |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Updated at readable | text |
Total users | number |
Users info | array |
Users | array |
ID | text |
Team leader info | array |
1other output field
Output fields
| Field | Type |
|---|---|
ID | text |
Name | text |
Description | text |
Group | object |
ID | text |
Name | text |
Is active | boolean |
Site ID | text |
Is default | boolean |
Created at | text |
Updated at | date |
Created by | date |
Ent ID | text |
Output fields
| Field | Type |
|---|---|
Username | text |
Last name | text |
Founder | boolean |
Site ID | text |
Updated at | date |
Created by | text |
Last login date | number |
Type | text |
Email | |
Ent ID | text |
Integrations | object |
Tz | number |
Lang | text |
Name | text |
Roles | array |
4other output fields
Output fields
| Field | Type |
|---|---|
Status | text |
Users | array |
Total assigned interactions | number |
Created at readable | text |
Created at | date |
Custom data | object |
Users without interactions | array |
Segment ID | text |
Days | number |
Entity | text |
Date filter field | text |
Filters | array |
Connector ID | text |
Assignation date | text |
Type | text |
Lock date range | text |
Site ID | text |
Updated at | date |
Updated at readable | text |
Total expected interactions | number |
Workload ID | text |
Ent ID | text |
ID | text |
Type | text |
Searches
Input fields
| Field | Type |
|---|---|
Category IDRequired | choice |
Fields | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Name | text |
Is default | boolean |
Segments | array |
Is active | boolean |
Site ID | text |
Criteria | array |
Updated at | date |
Created at | date |
Input fields
| Field | Type |
|---|---|
File IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Size | number |
Context | text |
Content type | text |
File name | text |
Extension | text |
Created at | date |
Updated at | date |
URL | url |
Input fields
| Field | Type |
|---|---|
Workload Assignment IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Status | text |
Users | array |
Total assigned interactions | number |
Created at readable | text |
Created at | date |
Custom data | object |
Users without interactions | array |
Segment ID | text |
Assignation date | text |
Days | number |
Entity | text |
Filters | array |
Connector ID | text |
Date filter field | text |
Type | text |
Lock date range | text |
Site ID | text |
Updated at | date |
Updated at readable | text |
Total expected interactions | number |
Workload ID | text |
Ent ID | text |
ID | text |
Type | text |
Input fields
| Field | Type |
|---|---|
Campaign IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Status | text |
Users | array |
End date | text |
Data sources | array |
Weekly goals | object |
Created at readable | text |
Site ID | text |
Updated at | date |
Updated at readable | text |
Team ID | text |
Kpis | array |
Team leader info | array |
Latest entry | number |
Group ID | text |
Name | text |
13other output fields
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Status | text |
Due date | date |
Created at readable | text |
Sequence | number |
Scorecard ID | text |
Site ID | text |
Updated at | date |
Completed at | text |
Team ID | text |
Agent ID | text |
Team info | object |
Status | text |
ID | text |
Name | text |
Agent info | object |
Last name | text |
Status | text |
ID | text |
Email | |
Name | text |
Interaction reference | text |
Expert | object |
ID | text |
Expert info | object |
Scorecard info | object |
Effectiveness goal | number |
ID | text |
Max score | number |
Target | number |
Name | text |
10other output fields
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Status | text |
Users | array |
Data sources | array |
Created at readable | text |
Site ID | text |
Updated at | date |
Team ID | text |
Kpis | array |
Team leader info | array |
Latest entry | number |
Name | text |
Settings | object |
Team leader ID | array |
Created at | date |
Updated at readable | text |
4other output fields
Input fields
| Field | Type |
|---|---|
Campaign IDRequired | choice |
Output fields
| Field | Type |
|---|---|
4fee 00827d 4ce 85dc 5000087 | object |
Status | text |
ID | text |
Name | text |
Last name | text |
Avatar | object |
Input fields
| Field | Type |
|---|---|
Campaign IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Playvox API | array |
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Status | text |
Entity ID | text |
Team ids | array |
Feedback | text |
Coach ID | array |
Achieved | boolean |
Trainee log | object |
Ent ID | text |
Site ID | text |
Updated at | date |
Satisfaction | object |
Trainee ID | text |
Seen | object |
Coach | boolean |
Trainee | boolean |
Kpis | array |
16other output fields
Input fields
| Field | Type |
|---|---|
Course IDRequired | choice |
Fields | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Site ID | text |
Title | text |
Description | text |
Skills | array |
Deadline type | text |
Deadline date | text |
Deadline days | number |
Enrollment approval | boolean |
Order type | text |
Approval percent | number |
Public | boolean |
Status | text |
Sections | array |
Created by | date |
2other output fields
Input fields
| Field | Type |
|---|---|
Course IDRequired | choice |
Fields | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Deadline | text |
Stats | object |
Progress | number |
Score | number |
Time spent | number |
Enrollment | object |
Status | text |
Created at | date |
Input fields
| Field | Type |
|---|---|
Course IDRequired | choice |
Fields | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Learner ID | text |
Activity ID | text |
Progress | number |
Time | number |
Extra | object |
Finished | boolean |
Finished at | text |
Question records | array |
Created at | date |
Input fields
| Field | Type |
|---|---|
Course IDRequired | choice |
Fields | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Learner ID | text |
Activity ID | text |
Progress | number |
Time | number |
Extra | object |
Finished | boolean |
Finished at | text |
Question records | array |
Created at | date |
Input fields
| Field | Type |
|---|---|
Course IDRequired | choice |
Fields | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Activities | number |
Time spent | number |
Learners | number |
Learners completed | number |
Learners not started | number |
Learners in progress | number |
Learners overdue | number |
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Code | text |
Site ID | text |
Updated at | date |
Name | text |
Entity type | text |
Created at | date |
Required | boolean |
Created by | text |
Is valid | boolean |
Position | number |
ID | text |
Type | text |
Options | array |
Input fields
| Field | Type |
|---|---|
Dispute IDRequired | choice |
Fields | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Entity ID | text |
Entity type | text |
Ent ID | text |
Site ID | text |
Requester ID | text |
Type | text |
Score | number |
Status | text |
Started at | date |
Closed at | date |
Resolution for | text |
Resolved by | text |
Total reopens | number |
Last opened at | text |
11other output fields
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Status | text |
Calibration ID | text |
Attachments | array |
Reference | text |
Sequence | number |
Site ID | text |
Updated at | date |
Agent agree | text |
Team ID | text |
Agent ID | text |
Custom fields | array |
Feedback | text |
Total errors | number |
Collaborators | array |
Monitor ID | text |
14other output fields
Input fields
| Field | Type |
|---|---|
Calibration IDRequired | choice |
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Status | text |
Calibration ID | text |
Attachments | array |
Reference | text |
Sequence | number |
Site ID | text |
Updated at | date |
Agent agree | text |
Team ID | text |
Agent ID | text |
Custom fields | array |
Feedback | text |
Total errors | number |
Collaborators | array |
Monitor ID | text |
13other output fields
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Trainee info | object |
Last name | text |
Status | text |
ID | text |
Email | text |
Name | text |
Sent date | text |
Grade | number |
Site ID | text |
Updated at | date |
Deadline | text |
Created by | object |
Last name | text |
Status | text |
ID | text |
Email | text |
Name | text |
Started date | text |
Finished date | text |
User ID | text |
Title | text |
Created at | date |
Session ID | text |
Elapsed time | number |
Courses | array |
2other output fields
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Code | text |
Role inherit | text |
Name | text |
Default | boolean |
Created at readable | text |
Created at | date |
Site ID | text |
Updated at | date |
Updated at readable | text |
Write | array |
Read | array |
ID | text |
Description | text |
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Status | text |
Team ids | array |
Description | text |
Created at readable | text |
Cloned from | text |
Reference name | text |
Effectiveness goal | number |
Site ID | text |
Updated at | date |
Last evaluation | date |
Two steps approval | boolean |
Last evaluation readable | text |
Max score | number |
Custom fields | array |
Target | number |
9other output fields
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Status | text |
Created at readable | text |
Name | text |
Default | boolean |
Team leader ID | array |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Updated at readable | text |
Total users | number |
Users info | array |
Users | array |
ID | text |
Team leader info | array |
1other output field
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Username | text |
Last name | text |
Founder | boolean |
Site ID | text |
Updated at | date |
Created by | text |
Last login date | number |
Type | text |
Email | |
Ent ID | text |
Integrations | object |
Tz | number |
Lang | text |
Name | text |
Roles | array |
4other output fields
Input fields
| Field | Type |
|---|---|
Include | choice |
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Status | text |
Users | array |
Total assigned interactions | number |
Created at readable | text |
Created at | date |
Custom data | object |
Users without interactions | array |
Segment ID | text |
Days | number |
Entity | text |
Date filter field | text |
Filters | array |
Connector ID | text |
Assignation date | text |
Type | text |
Lock date range | text |
Site ID | text |
Updated at | date |
Updated at readable | text |
Total expected interactions | number |
Workload ID | text |
Ent ID | text |
ID | text |
Type | text |
Input fields
| Field | Type |
|---|---|
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Name | text |
Is default | boolean |
Segments | array |
Is active | boolean |
Site ID | text |
Criteria | array |
Updated at | date |
Created at | date |
Input fields
| Field | Type |
|---|---|
Course IDRequired | choice |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Deadline | text |
Stats | object |
Progress | number |
Score | number |
Input fields
| Field | Type |
|---|---|
Course IDRequired | choice |
Fields | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Learner ID | text |
Activity ID | text |
Progress | number |
Time | number |
Extra | object |
Finished | boolean |
Finished at | text |
Created at | date |
Input fields
| Field | Type |
|---|---|
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Site ID | text |
Title | text |
Skills | array |
Deadline type | text |
Deadline date | text |
Deadline days | number |
Enrollment approval | boolean |
Order type | text |
Approval percent | number |
Public | boolean |
Status | text |
Created by | date |
Updated at | date |
Created at | date |
Input fields
| Field | Type |
|---|---|
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Entity ID | text |
Entity type | text |
Ent ID | text |
Site ID | text |
Requester ID | text |
Type | text |
Score | number |
Status | text |
Started at | date |
Closed at | date |
Resolution for | text |
Resolved by | text |
Total reopens | number |
Last opened at | text |
11other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Status | text |
Description | text |
Settings | object |
Data storage minutes | number |
Delete only non audited interactions | boolean |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Name | text |
Ent ID | text |
ID | text |
Metadata | array |
Input fields
| Field | Type |
|---|---|
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Integration ID | text |
External ID | text |
Site ID | text |
Agents | array |
Categories | array |
Summary | text |
Topics | array |
Sentiment score | number |
Sentiment feedback | text |
Created at | date |
Updated at | date |
Input fields
| Field | Type |
|---|---|
Interaction IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Body | text |
Integration ID | text |
Attachments | array |
Created at | date |
Site ID | text |
Updated at | date |
Added at | date |
Created by | text |
Ent ID | text |
Author ID | text |
ID | text |
Type | text |
Interaction ID | text |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Integration ID | text |
Assignee ID | text |
Collaborators | array |
Is deleted | text |
Tags | array |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Priority | text |
Interaction date | text |
Ent ID | text |
ID | text |
Csat | number |
Interaction ID | text |
Input fields
| Field | Type |
|---|---|
Query | text |
Fields | text |
Sort | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Name | text |
Description | text |
Group | object |
ID | text |
Name | text |
Is active | boolean |
Site ID | text |
Is default | boolean |
Created at | text |
Updated at | date |
Created by | date |
Ent ID | text |
Actions
Input fields
| Field | Type |
|---|---|
User IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Username | text |
Saml ID | text |
Last name | text |
Founder | boolean |
Site ID | text |
Updated at | date |
Group | text |
Auth hash | text |
Custom fields | object |
External profile | object |
Stats | object |
Google ID | text |
Interactions | object |
Assigned last date reward | text |
Updated at readable | text |
36other output fields
Input fields
| Field | Type |
|---|---|
Team IDRequired | choice |
User IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Status | text |
Created at readable | text |
Name | text |
Default | boolean |
Team leader ID | array |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Updated at readable | text |
Total users | number |
Users | array |
ID | text |
Description | text |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Field IDRequired | text |
TypeRequired | choice |
Allowed Values | array |
Value | text |
Required | boolean |
Available In | array |
Availability | choice |
Output fields
| Field | Type |
|---|---|
Status | text |
Description | text |
Settings | object |
Data storage minutes | number |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Name | text |
Ent ID | text |
ID | text |
Metadata | array |
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Description | text |
Settings | object |
Data Storage Minutes | number |
Delete Only Non-Audited Interactions | boolean |
Output fields
| Field | Type |
|---|---|
Status | text |
Description | text |
Settings | object |
Data storage minutes | number |
Delete only non audited interactions | boolean |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Name | text |
Ent ID | text |
ID | text |
Metadata | array |
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Last NameRequired | text |
UsernameRequired | text |
EmailRequired | |
RolesRequired | array |
Role ID | choice |
PasswordRequired | text |
Integrations | object |
Five9 Integration ID | text |
Zendesk Integration ID | text |
Desk Integration ID | text |
Salesforce Integration ID | text |
LiveChat Integration ID | text |
RingCentral Integration ID | text |
Intercom Integration ID | text |
Freshdesk Integration ID | text |
Talkdesk Integration ID | text |
Zopim Integration ID | text |
Output fields
| Field | Type |
|---|---|
Profile | object |
Saml ID | text |
Last name | text |
Founder | boolean |
Site ID | text |
Updated at | text |
Roles | array |
Auth hash | text |
Custom fields | object |
External profile | object |
Stats | object |
Google ID | text |
Status log | array |
Updated at readable | text |
Created by | text |
36other output fields
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
ItemsRequired | array |
Interaction IDRequired | text |
Assignee ID | text |
Case Solved Date | date |
Priority | array |
Comments | array |
Output fields
| Field | Type |
|---|---|
ID | text |
Total | number |
Total completed | number |
Total failed | number |
Status | text |
Completed | array |
Failed | array |
Created at | text |
Updated at | text |
Site ID | text |
Ent ID | text |
Created by | text |
Input fields
| Field | Type |
|---|---|
Team IDRequired | choice |
Scorecard IDRequired | choice |
Agent IDRequired | choice |
Monitor IDRequired | choice |
Feedback | text |
SectionsRequired | array |
Section IDRequired | text |
Comment | text |
AnswersRequired | array |
Custom Fields | array |
Custom Fields | array |
Field ID | text |
Value | text |
Output fields
| Field | Type |
|---|---|
Attachments | array |
Reference | text |
Sequence | number |
Site ID | text |
Updated at | date |
Agent agree | text |
Team ID | text |
Custom fields | array |
Feedback | text |
Scorecard ID | text |
Comments | array |
Collaborator ids | array |
Score avg | number |
Score | number |
Passed | boolean |
16other output fields
Input fields
| Field | Type |
|---|---|
Interaction IDRequired | choice |
BodyRequired | text |
Type | choice |
Added At | date |
Author ID | text |
Output fields
| Field | Type |
|---|---|
Body | text |
Integration ID | text |
Attachments | array |
Created at | date |
Site ID | text |
Updated at | date |
Added at | date |
Created by | text |
Ent ID | text |
Author ID | text |
ID | text |
Type | text |
Interaction ID | text |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Interaction IDRequired | text |
Assignee ID | text |
Interaction Date | date |
Collaborators | array |
Collaborator | text |
Priority | text |
CSAT | number |
Is Deleted | boolean |
Tags | array |
Tag | text |
Output fields
| Field | Type |
|---|---|
Integration ID | text |
Assignee ID | text |
Collaborators | array |
Is deleted | boolean |
Tags | array |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Priority | text |
Interaction date | date |
Ent ID | text |
ID | text |
Csat | number |
Interaction ID | text |
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Description | text |
Team Leaders | array |
User ID | choice |
Users | array |
User ID | choice |
Output fields
| Field | Type |
|---|---|
Status | text |
Created at readable | text |
Users | array |
Default | boolean |
Team leader ID | array |
Created at | date |
Description | text |
Site ID | text |
Updated at | date |
Created by | text |
Updated at readable | text |
Total users | number |
ID | text |
Name | text |
Input fields
| Field | Type |
|---|---|
Team IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Status | text |
Created at readable | text |
Name | text |
Default | boolean |
Team leader ID | array |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Updated at readable | text |
Total users | number |
Users | array |
ID | text |
Description | text |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Success | boolean |
Input fields
| Field | Type |
|---|---|
Interaction IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Success | boolean |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Success | boolean |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Success | boolean |
Input fields
| Field | Type |
|---|---|
User IDRequired | choice |
StatusRequired | choice |
Deactivation Type | text |
Deactivation Reason | text |
Output fields
| Field | Type |
|---|---|
Username | text |
Saml ID | text |
Last name | text |
Founder | boolean |
Site ID | text |
Updated at | date |
Group | text |
Auth hash | text |
Custom fields | object |
External profile | object |
Stats | object |
Google ID | text |
Interactions | object |
Assigned last date reward | text |
Updated at readable | text |
36other output fields
Input fields
| Field | Type |
|---|---|
Job IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Total | number |
Total completed | number |
Total failed | number |
Status | text |
Completed | array |
Failed | array |
Created at | date |
Updated at | date |
Site ID | text |
Ent ID | text |
Created by | text |
Input fields
| Field | Type |
|---|---|
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
Output fields
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
Input fields
| Field | Type |
|---|---|
Team IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Status | text |
Created at readable | text |
Name | text |
Default | boolean |
Team leader ID | array |
Created at | text |
Site ID | text |
Updated at | date |
Created by | date |
Updated at readable | text |
Total users | number |
Users | array |
ID | text |
Description | text |
Input fields
| Field | Type |
|---|---|
Campaign IDRequired | choice |
ItemsRequired | array |
User IDRequired | text |
VariableRequired | text |
Entry DateRequired | date |
ValueRequired | number |
Output fields
| Field | Type |
|---|---|
Total errors | number |
Total entries | number |
Errors | array |
Total saved | number |
Input fields
| Field | Type |
|---|---|
User IDRequired | choice |
Name | text |
Last Name | text |
Username | text |
Email | |
Password | secret |
Roles | array |
Role ID | choice |
Five9 Integration ID | text |
Zendesk Integration ID | text |
Desk Integration ID | text |
Salesforce Integration ID | text |
LiveChat Integration ID | text |
RingCentral Integration ID | text |
Intercom Integration ID | text |
Freshdesk Integration ID | text |
5other input fields
Output fields
| Field | Type |
|---|---|
Profile | object |
Saml ID | text |
Last name | text |
Founder | boolean |
Site ID | text |
Updated at | date |
Roles | array |
Auth hash | text |
Custom fields | object |
External profile | object |
Stats | object |
Google ID | text |
Status log | array |
Updated at readable | text |
Created by | text |
36other output fields
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
ItemsRequired | array |
Interaction IDRequired | text |
Created | date |
Assignee ID | text |
Comments | array |
Output fields
| Field | Type |
|---|---|
ID | text |
Reference ID | text |
Status | text |
Total failed | number |
Total completed | number |
URL | text |
Completed | array |
Site ID | text |
Updated at | date |
Created by | text |
Failed | array |
Ent ID | text |
Total | number |
Created at | date |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Name | text |
Description | text |
Settings | object |
Data Storage Minutes | number |
Delete Only Non-Audited Interactions | boolean |
Output fields
| Field | Type |
|---|---|
Status | text |
Description | text |
Settings | object |
Data storage minutes | number |
Delete only non audited interactions | boolean |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Name | text |
Ent ID | text |
ID | text |
Metadata | array |
Input fields
| Field | Type |
|---|---|
Interaction IDRequired | choice |
Body | text |
Added At | date |
Output fields
| Field | Type |
|---|---|
Body | text |
Integration ID | text |
Attachments | array |
Created at | date |
Site ID | text |
Updated at | date |
Added at | date |
Created by | text |
Ent ID | text |
Author ID | text |
ID | text |
Type | text |
Interaction ID | text |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Assignee ID | text |
Interaction Date | date |
Collaborators | array |
Collaborator | text |
Priority | text |
CSAT | number |
Is Deleted | boolean |
Tags | array |
Tag | text |
Output fields
| Field | Type |
|---|---|
Integration ID | text |
Assignee ID | text |
Collaborators | array |
Is deleted | boolean |
Tags | array |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Priority | text |
Interaction date | text |
Ent ID | text |
ID | text |
Csat | number |
Interaction ID | text |
Input fields
| Field | Type |
|---|---|
Integration IDRequired | choice |
Allowed Values | array |
Value | text |
Output fields
| Field | Type |
|---|---|
Status | text |
Description | text |
Settings | object |
Data storage minutes | number |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Name | text |
Ent ID | text |
ID | text |
Metadata | array |
Input fields
| Field | Type |
|---|---|
Team IDRequired | choice |
Name | text |
Description | text |
Team Leaders | array |
User ID | choice |
Created By | choice |
Users | array |
User ID | choice |
Output fields
| Field | Type |
|---|---|
Status | text |
Created at readable | text |
Users | array |
Default | boolean |
Team leader ID | array |
Created at | date |
Site ID | text |
Updated at | date |
Created by | text |
Name | text |
Total users | number |
Updated at readable | text |
ID | text |
Description | text |
Input fields
| Field | Type |
|---|---|
ItemsRequired | array |
User IDRequired | text |
Custom FieldsRequired | array |
Output fields
| Field | Type |
|---|---|
Status | text |
Total failed | number |
Total | number |
Total completed | number |
URL | url |
Completed | array |
Site ID | text |
Updated at | date |
Created by | text |
Failed | array |
Ent ID | text |
ID | text |
Created at | date |
Input fields
| Field | Type |
|---|---|
FileRequired | text |
ContextRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Size | number |
Context | text |
Content type | text |
File name | text |
Extension | text |
Created at | date |
Updated at | date |
URL | url |