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Playvox

Quality management and workforce optimization for contact centers.

16 triggers34 searches29 actionsPollingAuth: API key

AI-assisted documentation30 min read

This documentation is compiled from our integration source code, internal specs for Playvox, its official API documentation and anonymized requests logs we collect from our support team[2].

Open Playvox on WEXTL →

Before you set up the credential, make sure you have an active Playvox account and an API access token from your account settings ready.[3]

  • SubdomaintextRequired

    Enter your subdomain. For example, if your URL is https://mycompany.playvox.com, enter mycompany only.

    [1]
  • API KeypasswordRequired

    Enter your API key found in your account settings.

    [1]
  1. Log in to your WEXTL account, add the Playvox node module to your workflow, and click Create new credential.
  2. Optional: In the Credential name field, enter a name for the credential.
  3. Enter the authentication credentials you copied from your Playvox account, or follow the on-screen instructions to create the credential.
  4. If prompted, authenticate your account and confirm access.
  5. If you want to make changes to your credential in the future, follow the steps in Manage credentials →

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

Watch CalibrationsTrigger
Output fields[3]
FieldType
Statustext
Due datedate
Created at readabletext
Sequencenumber
Scorecard IDtext
Site IDtext
Updated atdate
Completed attext
Team IDtext
Agent IDtext
Team infoobject
Statustext
IDtext
Nametext
Agent infoobject
Last nametext
Statustext
IDtext
Emailemail
Nametext
Interaction referencetext
Expertobject
IDtext
Expert infoobject
Scorecard infoobject
Effectiveness goalnumber
IDtext
Max scorenumber
Targetnumber
Nametext
10other output fields
Watch CampaignsTrigger
Output fields[3]
FieldType
Statustext
Usersarray
Data sourcesarray
Created at readabletext
Site IDtext
Updated atdate
Team IDtext
Kpisarray
Team leader infoarray
Latest entrynumber
Nametext
Settingsobject
Team leader IDarray
Created atdate
Updated at readabletext
4other output fields
Watch CategoriesTrigger
Output fields[3]
FieldType
IDtext
Nametext
Is defaultboolean
Segmentsarray
Is activeboolean
Site IDtext
Criteriaarray
Updated atdate
Created atdate
Watch CoachingTrigger
Output fields[3]
FieldType
IDtext
Statustext
Entity IDtext
Team idsarray
Feedbacktext
Coach IDarray
Achievedboolean
Trainee logobject
Ent IDtext
Site IDtext
Updated atdate
Satisfactionobject
Trainee IDtext
Seenobject
Coachboolean
Traineeboolean
Kpisarray
16other output fields
Watch CoursesTrigger
Output fields[3]
FieldType
IDtext
Site IDtext
Titletext
Skillsarray
Deadline typetext
Deadline datetext
Deadline daysnumber
Enrollment approvalboolean
Order typetext
Approval percentnumber
Publicboolean
Statustext
Created bydate
Updated atdate
Created atdate
Watch Dispute ListTrigger
Output fields[3]
FieldType
IDtext
Entity IDtext
Entity typetext
Ent IDtext
Site IDtext
Requester IDtext
Typetext
Scorenumber
Statustext
Started atdate
Closed atdate
Resolution fortext
Resolved bytext
Total reopensnumber
Last opened attext
11other output fields
Watch EvaluationsTrigger
Output fields[3]
FieldType
Statustext
Calibration IDtext
Attachmentsarray
Referencetext
Sequencenumber
Site IDtext
Updated atdate
Agent agreetext
Team IDtext
Agent IDtext
Custom fieldsarray
Feedbacktext
Total errorsnumber
Collaboratorsarray
Monitor IDtext
14other output fields
Watch IntegrationsTrigger
Output fields[3]
FieldType
Statustext
Descriptiontext
Settingsobject
Data storage minutesnumber
Delete only non audited interactionsboolean
Created atdate
Site IDtext
Updated atdate
Created bytext
Nametext
Ent IDtext
IDtext
Metadataarray
Watch Interaction AnalysisTrigger
Output fields[3]
FieldType
IDtext
Integration IDtext
External IDtext
Site IDtext
Agentsarray
Categoriesarray
Summarytext
Topicsarray
Sentiment scorenumber
Sentiment feedbacktext
Created atdate
Updated atdate
Watch Learning SessionsTrigger
Output fields[3]
FieldType
Trainee infoobject
Last nametext
Statustext
IDtext
Emailtext
Nametext
Sent datetext
Gradenumber
Site IDtext
Updated atdate
Deadlinetext
Created byobject
Last nametext
Statustext
IDtext
Emailtext
Nametext
Started datetext
Finished datetext
User IDtext
Titletext
Created atdate
Session IDtext
Elapsed timenumber
Coursesarray
2other output fields
Watch RolesTrigger
Output fields[3]
FieldType
Codetext
Role inherittext
Nametext
Defaultboolean
Created at readabletext
Created atdate
Site IDtext
Updated atdate
Updated at readabletext
Writearray
Readarray
IDtext
Descriptiontext
Watch ScorecardsTrigger
Output fields[3]
FieldType
Statustext
Team idsarray
Descriptiontext
Created at readabletext
Cloned fromtext
Reference nametext
Effectiveness goalnumber
Site IDtext
Updated atdate
Last evaluationdate
Two steps approvalboolean
Last evaluation readabletext
Max scorenumber
Custom fieldsarray
Targetnumber
9other output fields
Watch TeamsTrigger
Output fields[3]
FieldType
Statustext
Created at readabletext
Nametext
Defaultboolean
Team leader IDarray
Created atdate
Site IDtext
Updated atdate
Created bytext
Updated at readabletext
Total usersnumber
Users infoarray
Usersarray
IDtext
Team leader infoarray
1other output field
Watch Topic ListTrigger
Output fields[3]
FieldType
IDtext
Nametext
Descriptiontext
Groupobject
IDtext
Nametext
Is activeboolean
Site IDtext
Is defaultboolean
Created attext
Updated atdate
Created bydate
Ent IDtext
Watch UsersTrigger
Output fields[3]
FieldType
Usernametext
Last nametext
Founderboolean
Site IDtext
Updated atdate
Created bytext
Last login datenumber
Typetext
Emailemail
Ent IDtext
Integrationsobject
Tznumber
Langtext
Nametext
Rolesarray
4other output fields
Watch Workload AssignmentsTrigger
Output fields[3]
FieldType
Statustext
Usersarray
Total assigned interactionsnumber
Created at readabletext
Created atdate
Custom dataobject
Users without interactionsarray
Segment IDtext
Daysnumber
Entitytext
Date filter fieldtext
Filtersarray
Connector IDtext
Assignation datetext
Typetext
Lock date rangetext
Site IDtext
Updated atdate
Updated at readabletext
Total expected interactionsnumber
Workload IDtext
Ent IDtext
IDtext
Typetext
Get a Category DetailAction
Input fields[3]
FieldType
Category IDRequired
choice
Fieldstext
Output fields[3]
FieldType
IDtext
Nametext
Is defaultboolean
Segmentsarray
Is activeboolean
Site IDtext
Criteriaarray
Updated atdate
Created atdate
Get a FileAction
Input fields[3]
FieldType
File IDRequired
text
Output fields[3]
FieldType
IDtext
Sizenumber
Contexttext
Content typetext
File nametext
Extensiontext
Created atdate
Updated atdate
URLurl
Get a Specific CampaignAction
Input fields[3]
FieldType
Campaign IDRequired
choice
Output fields[3]
FieldType
Statustext
Usersarray
End datetext
Data sourcesarray
Weekly goalsobject
Created at readabletext
Site IDtext
Updated atdate
Updated at readabletext
Team IDtext
Kpisarray
Team leader infoarray
Latest entrynumber
Group IDtext
Nametext
13other output fields
Get an AssignmentAction
Input fields[3]
FieldType
Workload Assignment IDRequired
choice
Output fields[3]
FieldType
Statustext
Usersarray
Total assigned interactionsnumber
Created at readabletext
Created atdate
Custom dataobject
Users without interactionsarray
Segment IDtext
Assignation datetext
Daysnumber
Entitytext
Filtersarray
Connector IDtext
Date filter fieldtext
Typetext
Lock date rangetext
Site IDtext
Updated atdate
Updated at readabletext
Total expected interactionsnumber
Workload IDtext
Ent IDtext
IDtext
Typetext
Get CalibrationsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Statustext
Due datedate
Created at readabletext
Sequencenumber
Scorecard IDtext
Site IDtext
Updated atdate
Completed attext
Team IDtext
Agent IDtext
Team infoobject
Statustext
IDtext
Nametext
Agent infoobject
Last nametext
Statustext
IDtext
Emailemail
Nametext
Interaction referencetext
Expertobject
IDtext
Expert infoobject
Scorecard infoobject
Effectiveness goalnumber
IDtext
Max scorenumber
Targetnumber
Nametext
10other output fields
Get Campaign UsersAction
Input fields[3]
FieldType
Campaign IDRequired
choice
Output fields[3]
FieldType
4fee 00827d 4ce 85dc 5000087object
Statustext
IDtext
Nametext
Last nametext
Avatarobject
Get Campaign VariablesAction
Input fields[3]
FieldType
Campaign IDRequired
choice
Output fields[3]
FieldType
Playvox APIarray
Get CampaignsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Statustext
Usersarray
Data sourcesarray
Created at readabletext
Site IDtext
Updated atdate
Team IDtext
Kpisarray
Team leader infoarray
Latest entrynumber
Nametext
Settingsobject
Team leader IDarray
Created atdate
Updated at readabletext
4other output fields
Get CoachingsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
IDtext
Statustext
Entity IDtext
Team idsarray
Feedbacktext
Coach IDarray
Achievedboolean
Trainee logobject
Ent IDtext
Site IDtext
Updated atdate
Satisfactionobject
Trainee IDtext
Seenobject
Coachboolean
Traineeboolean
Kpisarray
16other output fields
Get Course DetailsAction
Input fields[3]
FieldType
Course IDRequired
choice
Fieldstext
Output fields[3]
FieldType
IDtext
Site IDtext
Titletext
Descriptiontext
Skillsarray
Deadline typetext
Deadline datetext
Deadline daysnumber
Enrollment approvalboolean
Order typetext
Approval percentnumber
Publicboolean
Statustext
Sectionsarray
Created bydate
2other output fields
Get Course Learner DetailAction
Input fields[3]
FieldType
Course IDRequired
choice
Fieldstext
Output fields[3]
FieldType
IDtext
Deadlinetext
Statsobject
Progressnumber
Scorenumber
Time spentnumber
Enrollmentobject
Statustext
Created atdate
Get Course Record DetailsAction
Input fields[3]
FieldType
Course IDRequired
choice
Fieldstext
Limitnumber
Output fields[3]
FieldType
IDtext
Learner IDtext
Activity IDtext
Progressnumber
Timenumber
Extraobject
Finishedboolean
Finished attext
Question recordsarray
Created atdate
Get Course Records DetailAction
Input fields[3]
FieldType
Course IDRequired
choice
Fieldstext
Output fields[3]
FieldType
IDtext
Learner IDtext
Activity IDtext
Progressnumber
Timenumber
Extraobject
Finishedboolean
Finished attext
Question recordsarray
Created atdate
Get Course StatsAction
Input fields[3]
FieldType
Course IDRequired
choice
Fieldstext
Output fields[3]
FieldType
IDtext
Activitiesnumber
Time spentnumber
Learnersnumber
Learners completednumber
Learners not startednumber
Learners in progressnumber
Learners overduenumber
Get Custom FieldsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Codetext
Site IDtext
Updated atdate
Nametext
Entity typetext
Created atdate
Requiredboolean
Created bytext
Is validboolean
Positionnumber
IDtext
Typetext
Optionsarray
Get Dispute DetailAction
Input fields[3]
FieldType
Dispute IDRequired
choice
Fieldstext
Output fields[3]
FieldType
IDtext
Entity IDtext
Entity typetext
Ent IDtext
Site IDtext
Requester IDtext
Typetext
Scorenumber
Statustext
Started atdate
Closed atdate
Resolution fortext
Resolved bytext
Total reopensnumber
Last opened attext
11other output fields
Get EvaluationsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Statustext
Calibration IDtext
Attachmentsarray
Referencetext
Sequencenumber
Site IDtext
Updated atdate
Agent agreetext
Team IDtext
Agent IDtext
Custom fieldsarray
Feedbacktext
Total errorsnumber
Collaboratorsarray
Monitor IDtext
14other output fields
Get Evaluations by Calibration IDSearch
Input fields[3]
FieldType
Calibration IDRequired
choice
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Statustext
Calibration IDtext
Attachmentsarray
Referencetext
Sequencenumber
Site IDtext
Updated atdate
Agent agreetext
Team IDtext
Agent IDtext
Custom fieldsarray
Feedbacktext
Total errorsnumber
Collaboratorsarray
Monitor IDtext
13other output fields
Get Learning SessionsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Trainee infoobject
Last nametext
Statustext
IDtext
Emailtext
Nametext
Sent datetext
Gradenumber
Site IDtext
Updated atdate
Deadlinetext
Created byobject
Last nametext
Statustext
IDtext
Emailtext
Nametext
Started datetext
Finished datetext
User IDtext
Titletext
Created atdate
Session IDtext
Elapsed timenumber
Coursesarray
2other output fields
Get RolesSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Codetext
Role inherittext
Nametext
Defaultboolean
Created at readabletext
Created atdate
Site IDtext
Updated atdate
Updated at readabletext
Writearray
Readarray
IDtext
Descriptiontext
Get ScorecardsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Statustext
Team idsarray
Descriptiontext
Created at readabletext
Cloned fromtext
Reference nametext
Effectiveness goalnumber
Site IDtext
Updated atdate
Last evaluationdate
Two steps approvalboolean
Last evaluation readabletext
Max scorenumber
Custom fieldsarray
Targetnumber
9other output fields
Get TeamsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Statustext
Created at readabletext
Nametext
Defaultboolean
Team leader IDarray
Created atdate
Site IDtext
Updated atdate
Created bytext
Updated at readabletext
Total usersnumber
Users infoarray
Usersarray
IDtext
Team leader infoarray
1other output field
Get UsersSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Usernametext
Last nametext
Founderboolean
Site IDtext
Updated atdate
Created bytext
Last login datenumber
Typetext
Emailemail
Ent IDtext
Integrationsobject
Tznumber
Langtext
Nametext
Rolesarray
4other output fields
Get Workload AssignmentsSearch
Input fields[3]
FieldType
Includechoice
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
Statustext
Usersarray
Total assigned interactionsnumber
Created at readabletext
Created atdate
Custom dataobject
Users without interactionsarray
Segment IDtext
Daysnumber
Entitytext
Date filter fieldtext
Filtersarray
Connector IDtext
Assignation datetext
Typetext
Lock date rangetext
Site IDtext
Updated atdate
Updated at readabletext
Total expected interactionsnumber
Workload IDtext
Ent IDtext
IDtext
Typetext
List CategoriesSearch
Input fields[3]
FieldType
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
IDtext
Nametext
Is defaultboolean
Segmentsarray
Is activeboolean
Site IDtext
Criteriaarray
Updated atdate
Created atdate
List Course LearnersSearch
Input fields[3]
FieldType
Course IDRequired
choice
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
IDtext
Deadlinetext
Statsobject
Progressnumber
Scorenumber
List Course RecordsSearch
Input fields[3]
FieldType
Course IDRequired
choice
Fieldstext
Limitnumber
Output fields[3]
FieldType
IDtext
Learner IDtext
Activity IDtext
Progressnumber
Timenumber
Extraobject
Finishedboolean
Finished attext
Created atdate
List CoursesSearch
Input fields[3]
FieldType
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
IDtext
Site IDtext
Titletext
Skillsarray
Deadline typetext
Deadline datetext
Deadline daysnumber
Enrollment approvalboolean
Order typetext
Approval percentnumber
Publicboolean
Statustext
Created bydate
Updated atdate
Created atdate
List DisputesSearch
Input fields[3]
FieldType
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
IDtext
Entity IDtext
Entity typetext
Ent IDtext
Site IDtext
Requester IDtext
Typetext
Scorenumber
Statustext
Started atdate
Closed atdate
Resolution fortext
Resolved bytext
Total reopensnumber
Last opened attext
11other output fields
List IntegrationsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
Statustext
Descriptiontext
Settingsobject
Data storage minutesnumber
Delete only non audited interactionsboolean
Created atdate
Site IDtext
Updated atdate
Created bytext
Nametext
Ent IDtext
IDtext
Metadataarray
List Interaction AnalysesSearch
Input fields[3]
FieldType
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
IDtext
Integration IDtext
External IDtext
Site IDtext
Agentsarray
Categoriesarray
Summarytext
Topicsarray
Sentiment scorenumber
Sentiment feedbacktext
Created atdate
Updated atdate
List Interaction CommentsSearch
Input fields[3]
FieldType
Interaction IDRequired
choice
Limitnumber
Output fields[3]
FieldType
Bodytext
Integration IDtext
Attachmentsarray
Created atdate
Site IDtext
Updated atdate
Added atdate
Created bytext
Ent IDtext
Author IDtext
IDtext
Typetext
Interaction IDtext
List InteractionsSearch
Input fields[3]
FieldType
Integration IDRequired
choice
Limitnumber
Output fields[3]
FieldType
Integration IDtext
Assignee IDtext
Collaboratorsarray
Is deletedtext
Tagsarray
Created atdate
Site IDtext
Updated atdate
Created bytext
Prioritytext
Interaction datetext
Ent IDtext
IDtext
Csatnumber
Interaction IDtext
List TopicsSearch
Input fields[3]
FieldType
Querytext
Fieldstext
Sorttext
Limitnumber
Output fields[3]
FieldType
IDtext
Nametext
Descriptiontext
Groupobject
IDtext
Nametext
Is activeboolean
Site IDtext
Is defaultboolean
Created attext
Updated atdate
Created bydate
Ent IDtext
Activate UsersAction
Input fields[3]
FieldType
User IDRequired
choice
Output fields[3]
FieldType
Usernametext
Saml IDtext
Last nametext
Founderboolean
Site IDtext
Updated atdate
Grouptext
Auth hashtext
Custom fieldsobject
External profileobject
Statsobject
Google IDtext
Interactionsobject
Assigned last date rewardtext
Updated at readabletext
36other output fields
Add a User to a TeamAction
Input fields[3]
FieldType
Team IDRequired
choice
User IDRequired
choice
Output fields[3]
FieldType
Statustext
Created at readabletext
Nametext
Defaultboolean
Team leader IDarray
Created atdate
Site IDtext
Updated atdate
Created bytext
Updated at readabletext
Total usersnumber
Usersarray
IDtext
Descriptiontext
Add MetadataAction
Input fields[3]
FieldType
Integration IDRequired
choice
Field IDRequired
text
TypeRequired
choice
Allowed Valuesarray
Valuetext
Requiredboolean
Available Inarray
Availabilitychoice
Output fields[3]
FieldType
Statustext
Descriptiontext
Settingsobject
Data storage minutesnumber
Created atdate
Site IDtext
Updated atdate
Created bytext
Nametext
Ent IDtext
IDtext
Metadataarray
Create a UserAction
Input fields[3]
FieldType
NameRequired
text
Last NameRequired
text
UsernameRequired
text
EmailRequired
email
RolesRequired
array
Role IDchoice
PasswordRequired
text
Integrationsobject
Five9 Integration IDtext
Zendesk Integration IDtext
Desk Integration IDtext
Salesforce Integration IDtext
LiveChat Integration IDtext
RingCentral Integration IDtext
Intercom Integration IDtext
Freshdesk Integration IDtext
Talkdesk Integration IDtext
Zopim Integration IDtext
Output fields[3]
FieldType
Profileobject
Saml IDtext
Last nametext
Founderboolean
Site IDtext
Updated attext
Rolesarray
Auth hashtext
Custom fieldsobject
External profileobject
Statsobject
Google IDtext
Status logarray
Updated at readabletext
Created bytext
36other output fields
Create an IntegrationAction
Input fields[3]
FieldType
NameRequired
text
Descriptiontext
Settingsobject
Data Storage Minutesnumber
Delete Only Non-Audited Interactionsboolean
Output fields[3]
FieldType
Statustext
Descriptiontext
Settingsobject
Data storage minutesnumber
Delete only non audited interactionsboolean
Created atdate
Site IDtext
Updated atdate
Created bytext
Nametext
Ent IDtext
IDtext
Metadataarray
Create Bulk InteractionsAction
Input fields[3]
FieldType
Integration IDRequired
choice
ItemsRequired
array
Interaction IDRequired
text
Assignee IDtext
Case Solved Datedate
Priorityarray
Commentsarray
Output fields[3]
FieldType
IDtext
Totalnumber
Total completednumber
Total failednumber
Statustext
Completedarray
Failedarray
Created attext
Updated attext
Site IDtext
Ent IDtext
Created bytext
Create EvaluationsAction
Input fields[3]
FieldType
Team IDRequired
choice
Scorecard IDRequired
choice
Agent IDRequired
choice
Monitor IDRequired
choice
Feedbacktext
SectionsRequired
array
Section IDRequired
text
Commenttext
AnswersRequired
array
Custom Fieldsarray
Custom Fieldsarray
Field IDtext
Valuetext
Output fields[3]
FieldType
Attachmentsarray
Referencetext
Sequencenumber
Site IDtext
Updated atdate
Agent agreetext
Team IDtext
Custom fieldsarray
Feedbacktext
Scorecard IDtext
Commentsarray
Collaborator idsarray
Score avgnumber
Scorenumber
Passedboolean
16other output fields
Create Interaction CommentsAction
Input fields[3]
FieldType
Interaction IDRequired
choice
BodyRequired
text
Typechoice
Added Atdate
Author IDtext
Output fields[3]
FieldType
Bodytext
Integration IDtext
Attachmentsarray
Created atdate
Site IDtext
Updated atdate
Added atdate
Created bytext
Ent IDtext
Author IDtext
IDtext
Typetext
Interaction IDtext
Create InteractionsAction
Input fields[3]
FieldType
Integration IDRequired
choice
Interaction IDRequired
text
Assignee IDtext
Interaction Datedate
Collaboratorsarray
Collaboratortext
Prioritytext
CSATnumber
Is Deletedboolean
Tagsarray
Tagtext
Output fields[3]
FieldType
Integration IDtext
Assignee IDtext
Collaboratorsarray
Is deletedboolean
Tagsarray
Created atdate
Site IDtext
Updated atdate
Created bytext
Prioritytext
Interaction datedate
Ent IDtext
IDtext
Csatnumber
Interaction IDtext
Create TeamsAction
Input fields[3]
FieldType
NameRequired
text
Descriptiontext
Team Leadersarray
User IDchoice
Usersarray
User IDchoice
Output fields[3]
FieldType
Statustext
Created at readabletext
Usersarray
Defaultboolean
Team leader IDarray
Created atdate
Descriptiontext
Site IDtext
Updated atdate
Created bytext
Updated at readabletext
Total usersnumber
IDtext
Nametext
Delete a TeamAction
Input fields[3]
FieldType
Team IDRequired
choice
Output fields[3]
FieldType
Statustext
Created at readabletext
Nametext
Defaultboolean
Team leader IDarray
Created atdate
Site IDtext
Updated atdate
Created bytext
Updated at readabletext
Total usersnumber
Usersarray
IDtext
Descriptiontext
Delete IntegrationsAction
Input fields[3]
FieldType
Integration IDRequired
choice
Output fields[3]
FieldType
Successboolean
Delete Interaction CommentsAction
Input fields[3]
FieldType
Interaction IDRequired
choice
Output fields[3]
FieldType
Successboolean
Delete InteractionsAction
Input fields[3]
FieldType
Integration IDRequired
choice
Output fields[3]
FieldType
Successboolean
Delete MetadataAction
Input fields[3]
FieldType
Integration IDRequired
choice
Output fields[3]
FieldType
Successboolean
Inactivate UsersAction
Input fields[3]
FieldType
User IDRequired
choice
StatusRequired
choice
Deactivation Typetext
Deactivation Reasontext
Output fields[3]
FieldType
Usernametext
Saml IDtext
Last nametext
Founderboolean
Site IDtext
Updated atdate
Grouptext
Auth hashtext
Custom fieldsobject
External profileobject
Statsobject
Google IDtext
Interactionsobject
Assigned last date rewardtext
Updated at readabletext
36other output fields
Load OneAction
Input fields[3]
FieldType
Job IDRequired
text
Output fields[3]
FieldType
IDtext
Totalnumber
Total completednumber
Total failednumber
Statustext
Completedarray
Failedarray
Created atdate
Updated atdate
Site IDtext
Ent IDtext
Created bytext
Make an API Calluniversal
Input fields[3]
FieldType
MethodRequired
choice
Headersarray
Headerobject
Query Stringarray
Parameterobject
Bodytext
Output fields[3]
FieldType
Bodytext
Headersobject
Status codenumber
Remove a User from a TeamAction
Input fields[3]
FieldType
Team IDRequired
choice
Output fields[3]
FieldType
Statustext
Created at readabletext
Nametext
Defaultboolean
Team leader IDarray
Created attext
Site IDtext
Updated atdate
Created bydate
Updated at readabletext
Total usersnumber
Usersarray
IDtext
Descriptiontext
Send Campaign DataAction
Input fields[3]
FieldType
Campaign IDRequired
choice
ItemsRequired
array
User IDRequired
text
VariableRequired
text
Entry DateRequired
date
ValueRequired
number
Output fields[3]
FieldType
Total errorsnumber
Total entriesnumber
Errorsarray
Total savednumber
Update a UserAction
Input fields[3]
FieldType
User IDRequired
choice
Nametext
Last Nametext
Usernametext
Emailemail
Passwordsecret
Rolesarray
Role IDchoice
Five9 Integration IDtext
Zendesk Integration IDtext
Desk Integration IDtext
Salesforce Integration IDtext
LiveChat Integration IDtext
RingCentral Integration IDtext
Intercom Integration IDtext
Freshdesk Integration IDtext
5other input fields
Output fields[3]
FieldType
Profileobject
Saml IDtext
Last nametext
Founderboolean
Site IDtext
Updated atdate
Rolesarray
Auth hashtext
Custom fieldsobject
External profileobject
Statsobject
Google IDtext
Status logarray
Updated at readabletext
Created bytext
36other output fields
Update Bulk InteractionsAction
Input fields[3]
FieldType
Integration IDRequired
choice
ItemsRequired
array
Interaction IDRequired
text
Createddate
Assignee IDtext
Commentsarray
Output fields[3]
FieldType
IDtext
Reference IDtext
Statustext
Total failednumber
Total completednumber
URLtext
Completedarray
Site IDtext
Updated atdate
Created bytext
Failedarray
Ent IDtext
Totalnumber
Created atdate
Update IntegrationsAction
Input fields[3]
FieldType
Integration IDRequired
choice
Nametext
Descriptiontext
Settingsobject
Data Storage Minutesnumber
Delete Only Non-Audited Interactionsboolean
Output fields[3]
FieldType
Statustext
Descriptiontext
Settingsobject
Data storage minutesnumber
Delete only non audited interactionsboolean
Created atdate
Site IDtext
Updated atdate
Created bytext
Nametext
Ent IDtext
IDtext
Metadataarray
Update Interaction CommentsAction
Input fields[3]
FieldType
Interaction IDRequired
choice
Bodytext
Added Atdate
Output fields[3]
FieldType
Bodytext
Integration IDtext
Attachmentsarray
Created atdate
Site IDtext
Updated atdate
Added atdate
Created bytext
Ent IDtext
Author IDtext
IDtext
Typetext
Interaction IDtext
Update InteractionsAction
Input fields[3]
FieldType
Integration IDRequired
choice
Assignee IDtext
Interaction Datedate
Collaboratorsarray
Collaboratortext
Prioritytext
CSATnumber
Is Deletedboolean
Tagsarray
Tagtext
Output fields[3]
FieldType
Integration IDtext
Assignee IDtext
Collaboratorsarray
Is deletedboolean
Tagsarray
Created atdate
Site IDtext
Updated atdate
Created bytext
Prioritytext
Interaction datetext
Ent IDtext
IDtext
Csatnumber
Interaction IDtext
Update MetadataAction
Input fields[3]
FieldType
Integration IDRequired
choice
Allowed Valuesarray
Valuetext
Output fields[3]
FieldType
Statustext
Descriptiontext
Settingsobject
Data storage minutesnumber
Created atdate
Site IDtext
Updated atdate
Created bytext
Nametext
Ent IDtext
IDtext
Metadataarray
Update TeamsAction
Input fields[3]
FieldType
Team IDRequired
choice
Nametext
Descriptiontext
Team Leadersarray
User IDchoice
Created Bychoice
Usersarray
User IDchoice
Output fields[3]
FieldType
Statustext
Created at readabletext
Usersarray
Defaultboolean
Team leader IDarray
Created atdate
Site IDtext
Updated atdate
Created bytext
Nametext
Total usersnumber
Updated at readabletext
IDtext
Descriptiontext
Update User Custom FieldsAction
Input fields[3]
FieldType
ItemsRequired
array
User IDRequired
text
Custom FieldsRequired
array
Output fields[3]
FieldType
Statustext
Total failednumber
Totalnumber
Total completednumber
URLurl
Completedarray
Site IDtext
Updated atdate
Created bytext
Failedarray
Ent IDtext
IDtext
Created atdate
Upload a FileAction
Input fields[3]
FieldType
FileRequired
text
ContextRequired
text
Output fields[3]
FieldType
IDtext
Sizenumber
Contexttext
Content typetext
File nametext
Extensiontext
Created atdate
Updated atdate
URLurl

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Last updated: Jul 24, 2026 18:12