STEP 1
Connect Charla and Jane
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Charla and Jane Integration
Keep Charla and Jane in sync by integrating their events and actions. When support events happen in Charla, update the Jane automatically - without any line of code in visual workflow builder.
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Learn about Charla and Jane
Detailed info you need to know about Charla and Jane integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Charla to Jane
Set up your Charla and Jane integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Charla and Jane nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Charla and Jane. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Charla and Jane work in WEXTL?
WEXTL exposes actions and triggers for Charla and Jane that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Charla triggersJane actions
Charla modules
- Create a ContactCreates a new contact.
- Create an ArticleCreates a new article.
- Delete an ArticleDeletes a single article by ID.
- Get a ContactRetrieves a single contact's details.
- Get an ArticleRetrieves a single article's details.
- List ArticlesRetrieves a list of articles.
- List ContactsRetrieves a list of contacts.
- List ConversationsRetrieves a list of conversations.
- Make an API CallPerforms an arbitrary authorized API call.
- Watch ArticlesTriggers when a new article is published.
- Watch ContactsTriggers when a new contact is created.
- Watch MessagesTriggers when a new message is received.
Jane modules
- Create a Care PlanCreates a new care plan.
- Create a Care Plan ActivityCreates a new care plan activity.
- Create a MedicationCreates a new medication.
- Create an ObservationCreates a new observation in the system.
- Get a Care PlanRetrieves a specific care plan.
- Get a Care Plan ActivityRetrieves a specific care plan activity.
- Get a DisciplineRetrieves a specific discipline.
- Get a LocationRetrieves a specific location.
- Get a MedicationRetrieves a specific medication.
- Get a Medication Change HistoryRetrieves the change history of a medication.
- Get a PatientRetrieves a specific patient.
- Get a Staff MemberRetrieves a specific staff member.
- Get a TreatmentRetrieves a specific treatment.
- Get an AppointmentRetrieves a specific appointment by its ID.
- Get an ObservationRetrieves a specific observation.
- Get an Uploaded DocumentRetrieves a specific uploaded document from the service.
- List AppointmentsRetrieves a list of appointments.
- List DisciplinesRetrieves a list of disciplines.
- List LocationsRetrieves a list of locations.
- List MedicationsRetrieves a list of medications.
- List PatientsRetrieves a list of patients.
- List Staff MembersRetrieves a list of staff members.
- List TreatmentsRetrieves a list of treatments.
- Make an API CallPerforms an arbitrary authorized API call.
- Update a Care PlanUpdates an existing care plan.
- Update a Care Plan ActivityUpdates an existing care plan activity.
- Update a MedicationUpdates an existing medication.
- Update an ObservationUpdates an existing observation.
- Upload a DocumentUploads a new document to the service.
- Watch AppointmentsTriggers when a new appointment is created.
- Watch MedicationsTriggers when a new medication is created.
- Watch PatientsTriggers when a new patient is created.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Charla and Jane integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Charla and Jane.
Connect your Charla and Jane accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Charla's "Watch Articles" fires, WEXTL can "Create a Care Plan" in Jane. Charla has 3 triggers (including Watch Articles, Watch Contacts, and Watch Messages); Jane has 29 actions (including Create a Care Plan, Create a Care Plan Activity, and Create a Medication). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Charla-to-Jane automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Charla (or Jane) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Charla + Jane automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Charla and Jane integration.
- Charla and Jane integration source code, module specs and credentials implementation.
- Our Charla and Jane integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Charla and Jane — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Charla integration information
- Jane integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library