Charla and Luma Health Integration

Charla icon
Luma Health icon
Charla
Luma Health

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep Charla and Luma Health in sync by integrating their events and actions. When support events happen in Charla, update the Luma Health automatically - without any line of code in visual workflow builder.

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Learn about Charla and Luma Health

Detailed info you need to know about Charla and Luma Health integrations in WEXTL. Explore which modules apps support and how you connect them.

Charla

Charla icon

Support3 triggers5 searches4 actionsAI chatbot and live-chat platform for contacts, articles, and conversations. [5]

Luma Health

Luma Health icon

Support8 triggers22 searches29 actionsPatient engagement platform for healthcare providers that automates appointment scheduling, reminders, and two-way messaging. [6]

How to connect Charla to Luma Health

Set up your Charla and Luma Health integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Charla and Luma Health work in WEXTL?

WEXTL exposes actions and triggers for Charla and Luma Health that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Charla triggersLuma Health actions

Charla modules
  • Charla icon
    Create a ContactCreates a new contact.
  • Charla icon
    Create an ArticleCreates a new article.
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    Delete an ArticleDeletes a single article by ID.
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    Get a ContactRetrieves a single contact's details.
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    Get an ArticleRetrieves a single article's details.
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    List ArticlesRetrieves a list of articles.
  • Charla icon
    List ContactsRetrieves a list of contacts.
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    List ConversationsRetrieves a list of conversations.
  • Charla icon
    Make an API CallPerforms an arbitrary authorized API call.
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    Watch ArticlesTriggers when a new article is published.
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    Watch ContactsTriggers when a new contact is created.
  • Charla icon
    Watch MessagesTriggers when a new message is received.
Luma Health modules
  • Luma Health icon
    Create AppointmentBooks a new appointment for a patient at a specified date, time, and location.
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    Create EstimateGenerates a new cost estimate for a patient's upcoming treatment or procedure.
  • Luma Health icon
    Create MessageSends a new chat message to a patient via the Luma Health messaging channel.
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    Create OfferCreates a new appointment offer to fill a cancellation slot on the patient waitlist.
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    Create PatientRegisters a new patient record in Luma Health with demographic and contact information.
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    Create RecallCreates a recall campaign to re-engage a patient due for a follow-up or preventive visit.
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    Create ReportGenerates a new operational or analytics report for the practice.
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    Create UserCreates a new staff user account in the Luma Health organization.
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    Create WaitlistAdds a patient to the appointment waitlist for a specified provider or time slot.
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    Delete AppointmentCancels and permanently removes an appointment record by its ID.
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    Delete EstimatePermanently removes a cost estimate record by its ID.
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    Delete OfferWithdraws and permanently removes a waitlist appointment offer by its ID.
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    Delete PatientPermanently removes a patient record from Luma Health by its ID.
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    Delete RecallPermanently removes a patient recall campaign by its ID.
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    Delete ReportPermanently removes a saved report by its ID.
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    Delete UserPermanently removes a staff user account from the Luma Health organization by its ID.
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    Delete WaitlistRemoves a patient entry from the appointment waitlist by its ID.
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    Get AppointmentRetrieves a single appointment record by its ID.
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    Get AvailabilityRetrieves a single provider availability slot by its ID.
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    Get EstimateRetrieves a single cost estimate record by its ID.
  • Luma Health icon
    Get MessageRetrieves a single patient message by its ID.
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    Get OfferRetrieves a single waitlist appointment offer by its ID.
  • Luma Health icon
    Get PatientRetrieves a single patient record by its ID.
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    Get Patient Contact PreferencesRetrieves the communication channel preferences (SMS, email, voice) for a specific patient.
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    Get RecallRetrieves a single patient recall campaign by its ID.
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    Get ReportRetrieves a single practice report by its ID.
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    Get UserRetrieves a single staff user account by its ID.
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    Get WaitlistRetrieves a single waitlist entry by its ID.
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    List AppointmentsSearches and returns a list of appointments matching the specified filters.
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    List AvailabilitiesReturns a list of open provider availability slots matching the specified criteria.
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    List EstimatesReturns a list of cost estimates matching the specified filters.
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    List MessagesReturns a list of patient messages matching the specified filters.
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    List OffersReturns a list of waitlist appointment offers matching the specified filters.
  • Luma Health icon
    List PatientsReturns a list of patient records matching the specified search criteria.
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    List RecallsReturns a list of patient recall campaigns matching the specified filters.
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    List ReportsReturns a list of practice reports matching the specified filters.
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    List Scheduler AvailabilitiesReturns available booking slots from the Luma Health online scheduler for patient self-scheduling.
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    List UsersReturns a list of staff user accounts in the Luma Health organization.
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    List WaitlistsReturns a list of appointment waitlist entries matching the specified filters.
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    Make an API CallExecutes an arbitrary authenticated HTTP request against the Luma Health API.
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    Update AppointmentUpdates the details of an existing appointment such as time, provider, or status.
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    Update AvailabilityModifies the schedule or settings of an existing provider availability slot.
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    Update EstimateUpdates the details or amounts of an existing cost estimate.
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    Update Message VisibilityUpdates the read or visibility status of an existing patient message.
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    Update OfferUpdates the status or details of an existing waitlist appointment offer.
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    Update PatientUpdates the demographic or contact information of an existing patient record.
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    Update RecallUpdates the settings or status of an existing patient recall campaign.
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    Update ReportUpdates the configuration or parameters of an existing practice report.
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    Update SchedulerUpdates the configuration or rules of the Luma Health online patient scheduler.
  • Luma Health icon
    Update UserUpdates the profile or permissions of an existing staff user account.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Charla and Luma Health integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Charla [5]

Alternative integrations to Luma Health [6]

Try Charla and Luma Health on WEXTL®

Claim your 3-day trial to build Charla with Luma Health integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting Charla and Luma Health.

References

List of sources used to gather information about the Charla and Luma Health integration.

  1. Charla and Luma Health integration source code, module specs and credentials implementation.
  2. Our Charla and Luma Health integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Charla and Luma Health — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Charla integration information
  6. Luma Health integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore Charla and Luma Health, or get started