Charla and Xurrent Integration

Charla icon
Xurrent icon
Charla
Xurrent

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Build support workflows between Charla and Xurrent on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.

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Learn about Charla and Xurrent

Detailed info you need to know about Charla and Xurrent integrations in WEXTL. Explore which modules apps support and how you connect them.

Charla

Charla icon

Support3 triggers5 searches4 actionsAI chatbot and live-chat platform for contacts, articles, and conversations. [5]

Xurrent

Xurrent icon

Support1 trigger25 searches41 actionsIT service management for incidents, changes, requests, and CMDB data. [6]

How to connect Charla to Xurrent

Set up your Charla and Xurrent integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Charla and Xurrent work in WEXTL?

WEXTL exposes actions and triggers for Charla and Xurrent that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Charla triggersXurrent actions

Charla modules
  • Charla icon
    Create a ContactCreates a new contact.
  • Charla icon
    Create an ArticleCreates a new article.
  • Charla icon
    Delete an ArticleDeletes a single article by ID.
  • Charla icon
    Get a ContactRetrieves a single contact's details.
  • Charla icon
    Get an ArticleRetrieves a single article's details.
  • Charla icon
    List ArticlesRetrieves a list of articles.
  • Charla icon
    List ContactsRetrieves a list of contacts.
  • Charla icon
    List ConversationsRetrieves a list of conversations.
  • Charla icon
    Make an API CallPerforms an arbitrary authorized API call.
  • Charla icon
    Watch ArticlesTriggers when a new article is published.
  • Charla icon
    Watch ContactsTriggers when a new contact is created.
  • Charla icon
    Watch MessagesTriggers when a new message is received.
Xurrent modules
  • Xurrent icon
    Add Hours to a CalendarAdds hours to a specified calendar.
  • Xurrent icon
    Archive a PersonArchives a person in the system.
  • Xurrent icon
    Archive a ProjectArchives a project for record-keeping or later retrieval.
  • Xurrent icon
    Archive a RequestArchives a request in the system.
  • Xurrent icon
    Archive a Time EntryArchives a time entry to maintain historical records.
  • Xurrent icon
    Create a PersonCreates a new person in the system.
  • Xurrent icon
    Create a ProductCreates a product in the specified service.
  • Xurrent icon
    Create a ProjectCreates a project in the selected service or application.
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    Create a Project TaskCreates a project task in the specified project management system.
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    Create a RequestCreates a request in the system.
  • Xurrent icon
    Create a ReservationCreates a reservation for a specific service or event.
  • Xurrent icon
    Create a TaskCreates a new task in the specified service.
  • Xurrent icon
    Create a TeamCreates a new team within the specified service.
  • Xurrent icon
    Create a Time EntryCreates a time entry for a specific user.
  • Xurrent icon
    Create an InvoiceCreates an invoice for a specific customer or order.
  • Xurrent icon
    Delete a Project TaskDeletes a project task from the service.
  • Xurrent icon
    Delete a Time EntryRemoves a time entry from the system.
  • Xurrent icon
    Get a Calendar HourRetrieves a calendar hour from the calendar service.
  • Xurrent icon
    Get a PersonRetrieves a person by their ID or other identifying information.
  • Xurrent icon
    Get a ProductRetrieves a product from a given service.
  • Xurrent icon
    Get a ProjectRetrieves a project from the service.
  • Xurrent icon
    Get a Project TaskRetrieves a project task.
  • Xurrent icon
    Get a RequestRetrieves a request from the service.
  • Xurrent icon
    Get a ReservationRetrieves a reservation from the system.
  • Xurrent icon
    Get a TaskRetrieves details of a specific task.
  • Xurrent icon
    Get a TeamRetrieves a team from the service using a specified unique identifier.
  • Xurrent icon
    Get a Time EntryRetrieves a time entry.
  • Xurrent icon
    Get a TimesheetRetrieves a timesheet.
  • Xurrent icon
    Get an InvoiceRetrieves an invoice based on the provided criteria.
  • Xurrent icon
    List Calendar HoursRetrieves all calendar hours of the calendar.
  • Xurrent icon
    List Incomplete TimesheetsRetrieves all incomplete timesheets.
  • Xurrent icon
    List InvoicesRetrieves all invoices.
  • Xurrent icon
    List PeopleRetrieves all persons from the service.
  • Xurrent icon
    List ProductsRetrieves all products from the service.
  • Xurrent icon
    List Project TasksRetrieves all project tasks.
  • Xurrent icon
    List ProjectsRetrieves all projects.
  • Xurrent icon
    List RequestsRetrieves all requests from the service.
  • Xurrent icon
    List ReservationsRetrieves all reservations.
  • Xurrent icon
    List TasksRetrieves all tasks.
  • Xurrent icon
    List TeamsRetrieves all teams.
  • Xurrent icon
    List Time EntriesRetrieves all time entries.
  • Xurrent icon
    List TimesheetsRetrieves all timesheets.
  • Xurrent icon
    Lock DatesLocks a specific day.
  • Xurrent icon
    Make an API CallPerforms an arbitrary authorized API request.
  • Xurrent icon
    Remove Calendar HoursRemoves all hours from a calendar.
  • Xurrent icon
    Remove Calendar HoursRemoves calendar hours from a calendar entity.
  • Xurrent icon
    Restore a PersonRestores a person by recovering their information or status from a previous state.
  • Xurrent icon
    Restore a ProjectRestores a project to its previous state.
  • Xurrent icon
    Restore a RequestRestores a request to its previous state.
  • Xurrent icon
    Restore a Time EntryRestores a deleted time entry for a specific user.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Charla and Xurrent integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Charla [5]

Alternative integrations to Xurrent [6]

Try Charla and Xurrent on WEXTL®

Claim your 3-day trial to build Charla with Xurrent integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting Charla and Xurrent.

References

List of sources used to gather information about the Charla and Xurrent integration.

  1. Charla and Xurrent integration source code, module specs and credentials implementation.
  2. Our Charla and Xurrent integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Charla and Xurrent — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Charla integration information
  6. Xurrent integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore Charla and Xurrent, or get started