STEP 1
Connect Classe365 and Zammad
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Classe365 and Zammad Integration
Build support workflows between Classe365 and Zammad on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Classe365 and Zammad
Detailed info you need to know about Classe365 and Zammad integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Classe365 to Zammad
Set up your Classe365 and Zammad integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Classe365 and Zammad nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Classe365 and Zammad. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Classe365 and Zammad work in WEXTL?
WEXTL exposes actions and triggers for Classe365 and Zammad that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Classe365 triggersZammad actions
Classe365 modules
- Create an InvoiceAllows the user to create an invoice using the API.
- Create a TaskAdds task data using the API.
- Create or Update a DepartmentAllows you to insert a new department or update an existing department in Classe365. Provide an ID for updates or omit it to insert a new department.
- Create or Update a StudentCreates a new student record in Classe365 or updates an existing one if the ID field is included in the request body. Supports optional base64 profile image and attachments.
- Create or Update a SubjectInserts a new subject or updates an existing subject in a section.
- Create or Update AttendanceAdds or updates attendance records for a specific class, section, subject, and date.
- Create/Update a ClassAllows you to insert a new class or update an existing class in the system.
- Create/Update an AgentAllows you to add agent data or update existing agent data.
- Create/Update a SectionAllows you to insert a new section or update an existing section for a class.
- Create/Update Assessment ScoreAdds or updates assessment scores for one or more students in a given assessment.
- Create/Update Form SubmissionAllows adding or updating form submission details through the API.
- Create/Update Teacher DataInserts a new teacher or updates an existing teacher in Classe365.
- Enroll a Student in a Class-SectionEnrolls a student into a class-section under a specific academic session.
- Enroll a Student in Elective SubjectsEnrolls or unassigns a student to or from elective subjects in a specific academic session.
- Get Academic Data for AllGets academic structure data for all classes, sections, and subjects together.
- Get Academic Data for a ParticularGets data for a particular department, class, section, or subject.
- Get Academic SessionsGets the data of all unlocked academic sessions.
- Get Account EntriesRetrieves ledger entries for a given account and optionally filters them by ledger, date, or entry number.
- Get Admin DataRetrieves a list of administrators to verify the connection and view admin info.
- Get Agent DataGets agent information using the API.
- Get AssessmentsRetrieves all assessments for a particular academic session from Classe365.
- Get a Student ScoreFetches the assessment scores for a specific student in a given academic session.
- Get a Subject ScoreFetches assessment scores for a specific subject in a given academic session.
- Get Attendance by DateReturns attendance data for all students on a specific date in Linear View (LV) format.
- Get Attendance by DateFetches attendance data for all students across all classes, sections, and sessions for a specific date.
- Get Attendance DataRetrieves attendance data for a specific academic session, class, section, and date, optionally filtered by subject and session.
- Get Attendance SettingsRetrieves the attendance settings for a given academic session.
- Get Fees DataRetrieves fees, invoices, and payments data from Classe365. You can get all fees or filter by a specific fee, invoice, or payment. Supports optional date filtering for invoices.
- Get Form Submission DetailsGets details of a particular form submission.
- Get InvoicesRetrieves invoice data from Classe365 based on optional filters such as fee ID, status, type, recurring flag, and date ranges. Supports pagination and returns JSON-formatted invoice records.
- Get Ledger Account DataAllows you to get ledger account data.
- Get Student AttributesRetrieves all student attribute fields and their configurations, such as name, type, required status, and visibility.
- Get Student DataRetrieves student information from Classe365 based on an academic session and optional filters such as student ID, admission number, or class.
- Get Student ScoresFetches the assessment scores for multiple students in a given academic session, with optional pagination.
- Get Submission DataGets submissions information using the API.
- Get Task DataRetrieves task information using the API.
- Get Teachers DataRetrieves teachers' data from Classe365.
- Get Total Student CountRetrieves the total number of students in the system for your organization.
- Make an API CallPerforms an arbitrary authorized API call.
- Update Student StatusUpdates the status of one or more students to active or alumni, accepting up to 20 students per request.
- Update Student Subject StatusUpdates the enrollment status of a student for a specific subject.
- Watch StudentsTriggers when new students are added to a selected academic session.
- Watch TeachersTriggers when new teachers are added to a selected session.
Zammad modules
- Add Knowledge Base Answer AttachmentUploads a file to a knowledge base answer.
- Add Ticket LinkLinks two tickets.
- Add Ticket MentionSubscribes a user to a ticket.
- Add Ticket TagAdds a tag to a ticket.
- Archive Knowledge Base AnswerArchives a knowledge base answer.
- Create Access TokenCreates an API access token for the connected user.
- Create CalendarCreates a business-hours calendar for SLA timing.
- Create ChecklistAdds a checklist to a ticket, optionally from a template.
- Create Checklist ItemAdds an item to a checklist.
- Create Checklist TemplateCreates a checklist template.
- Create Data Privacy TaskStarts the deletion of a user together with their tickets.
- Create GroupCreates a ticket group.
- Create Knowledge Base AnswerCreates a knowledge base answer in a category.
- Create Knowledge Base CategoryCreates a knowledge base category.
- Create Object Manager AttributeCreates a custom field on tickets, users, organizations, or groups.
- Create OrganizationCreates an organization.
- Create RoleCreates a user role with permissions and group access.
- Create Shared DraftCreates or replaces the shared draft of a ticket.
- Create SLACreates a service level agreement.
- Create TagCreates a tag in the admin tag list.
- Create TicketCreates a ticket with its first article.
- Create Ticket ArticleAdds an article, such as a reply or a note, to a ticket.
- Create Ticket PriorityCreates a ticket priority.
- Create Ticket StateCreates a ticket state.
- Create Time Accounting EntryRecords time spent on a ticket.
- Create UserCreates a customer, agent, or admin user.
- Delete Access TokenRevokes an API access token of the connected user.
- Delete All Online NotificationsDeletes every in-app notification of the connected user.
- Delete CalendarDeletes a business-hours calendar.
- Delete ChecklistDeletes a checklist from a ticket.
- Delete Checklist ItemDeletes an item from a checklist.
- Delete Checklist TemplateDeletes a checklist template.
- Delete GroupDeletes a ticket group that has no tickets.
- Delete Knowledge Base AnswerDeletes a knowledge base answer.
- Delete Knowledge Base Answer AttachmentRemoves a file from a knowledge base answer.
- Delete Knowledge Base CategoryDeletes a knowledge base category.
- Delete Object Manager AttributeDeletes a custom field.
- Delete Online NotificationDeletes an in-app notification.
- Delete OrganizationDeletes an organization that has no references.
- Delete Shared DraftDeletes the shared draft of a ticket.
- Delete SLADeletes a service level agreement.
- Delete TagDeletes a tag and removes it from every ticket.
- Delete TicketPermanently deletes a ticket with its articles and attachments.
- Delete Ticket MentionUnsubscribes the connected user from a ticket.
- Delete Ticket PriorityDeletes a ticket priority that no ticket uses.
- Delete Ticket StateDeletes a ticket state that no ticket uses.
- Delete Time Accounting EntryDeletes a time entry from a ticket.
- Delete UserPermanently deletes a user.
- Execute Object Manager MigrationsApplies pending custom field changes to the database.
- Get Audit LogReturns a single audit log entry.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Classe365 and Zammad integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Classe365 and Zammad.
Connect your Classe365 and Zammad accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Classe365's "Watch Students" fires, WEXTL can "Add Knowledge Base Answer Attachment" in Zammad. Classe365 has 2 triggers (including Watch Students and Watch Teachers); Zammad has 136 actions (including Add Knowledge Base Answer Attachment, Add Ticket Link, and Add Ticket Mention). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Classe365-to-Zammad automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Classe365 (or Zammad) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Classe365 + Zammad automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Classe365 and Zammad integration.
- Classe365 and Zammad integration source code, module specs and credentials implementation.
- Our Classe365 and Zammad integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Classe365 and Zammad — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Classe365 integration information
- Zammad integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library