Can eDesk trigger actions in Frill, and Frill in eDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate eDesk and Frill?

No. eDesk-to-Frill automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

eDesk + Frill Integration

Keep eDesk and Frill aligned: when support events happen in one, update the other automatically.

Example: when eDesk's "Watch Channels" fires, WEXTL can "Create an Announcement" in Frill. eDesk has 9 triggers (including Watch Channels, Watch Contacts, and Watch Order Notes); Frill has 12 actions (including Create an Announcement, Create an Idea, and Delete an Announcement).

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eDesk triggersFrill actions

eDesk workflow triggers

Frill workflow actions

Frequently asked questions

Common questions about connecting eDesk and Frill.

Connect your eDesk and Frill accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

eDeskBrowse all eDesk triggers, actions, and integrations.

FrillBrowse all Frill triggers, actions, and integrations.

eDesk + Frill Integration

Frequently asked questions

How do I connect eDesk and Frill?

What can I automate between eDesk and Frill?

Can eDesk trigger actions in Frill, and Frill in eDesk?

Do I need to write code to integrate eDesk and Frill?

Explore eDesk and Frill, or get started

eDesk + Frill Integration

Frequently asked questions

How do I connect eDesk and Frill?

What can I automate between eDesk and Frill?

Can eDesk trigger actions in Frill, and Frill in eDesk?

Do I need to write code to integrate eDesk and Frill?

Explore eDesk and Frill, or get started