eDesk and LeanLaw Integration

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep eDesk and LeanLaw in sync by integrating their events and actions. When support events happen in eDesk, update the LeanLaw automatically - without any line of code in visual workflow builder.

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Learn about eDesk and LeanLaw

Detailed info you need to know about eDesk and LeanLaw integrations in WEXTL. Explore which modules apps support and how you connect them.

  • eDesk

    • Support
    • 9 triggers
    • 16 searches
    • 24 actions

    E-commerce help desk for unifying marketplace messages, tickets, and order support workflows. [5]

  • LeanLaw

    • Support
    • 6 triggers
    • 16 searches
    • 21 actions

    Legal practice management software for tracking clients, matters, time, expenses and invoices. [6]

How to connect eDesk to LeanLaw

Set up your eDesk and LeanLaw integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between eDesk and LeanLaw work in WEXTL?

WEXTL exposes actions and triggers for eDesk and LeanLaw that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

eDesk triggersLeanLaw actions

eDesk modules

  • Create a Message Creates a new message.
  • Create a Sales Order Creates a new sales order.
  • Create a Tag Creates a new tag.
  • Create a Template Creates a new template.
  • Create a Ticket Creates a new ticket.
  • Create an Order Note Attachment Attaches a file to an order note.
  • Create Order Note Creates a new order note.
  • Create Tracking Links for a Sales Order Creates tracking links for a sales order.
  • Delete a Message Deletes an existing message.
  • Delete a Sales Order Deletes an existing sales order.
  • Delete a Tag Deletes an existing tag from the system.
  • Delete a Template Deletes an existing template.
  • Delete a Ticket Deletes an existing ticket.
  • Delete an Order Note Deletes an existing order note.
  • Delete Tracking Links Deletes tracking links for a sales order.
  • Get a Message Retrieves a single message.
  • Get a Sales Order Retrieves a single sales order.
  • Get a Tag Retrieves a single existing tag.
  • Get a Template Retrieves a single template.
  • Get a Ticket Retrieves a single existing ticket.
  • Get an Order Note Retrieves a single order note.
  • Get Sales Order Tracking Links Retrieves tracking links for a sales order.
  • List Channels Retrieves all channels.
  • List Contacts Retrieves all contacts.
  • List Order Notes Retrieves all order notes.
  • List Sales Orders Retrieves all sales orders.
  • List Tag Groups Retrieves all tag groups.
  • List Tags Retrieves all tags.
  • List Templates Retrieves all templates.
  • List Tickets Retrieves all tickets.
  • List Users Retrieves all users.
  • Make an API Call Performs an arbitrary authorized API call.
  • Update a Message Updates a message in a given service.
  • Update a Sales Order Updates an existing sales order.
  • Update a Tag Updates an existing tag in the service.
  • Update a Template Updates an existing template.
  • Update a Ticket Updates a ticket's information in the system.
  • Update an Order Note Updates an order note in the system.
  • Update Sales Order Tracking Links Updates tracking links for a sales order.
  • Update Ticket Data Updates ticket data in the system.
  • Watch Channels Triggers when there are updates in a channel.
  • Watch Contacts Triggers when contact changes occur.
  • Watch Order Notes Triggers when order note changes occur.
  • Watch Sales Orders Triggers when a sales order is updated.
  • Watch Tag Groups Triggers when a tag group is updated.
  • Watch Tags Triggers when there is an update to a tag.
  • Watch Templates Triggers when a template is updated.
  • Watch Tickets Triggers when a ticket is updated.
  • Watch Users Triggers when user updates occur.

LeanLaw modules

  • Create Client Creates a client in LeanLaw.
  • Create Expense Creates an expense in LeanLaw.
  • Create Fixed Fee Creates a fixed fee in LeanLaw.
  • Create Matter Creates a matter in LeanLaw.
  • Create Practice Area Creates a practice area in LeanLaw.
  • Create Time Entry Creates a time entry in LeanLaw.
  • Delete Client Deletes a client from LeanLaw.
  • Delete Expense Deletes an expense from LeanLaw.
  • Delete Fixed Fee Deletes a fixed fee from LeanLaw.
  • Delete Matter Deletes a matter from LeanLaw.
  • Delete Practice Area Deletes a practice area from LeanLaw.
  • Delete Time Entry Deletes a time entry from LeanLaw.
  • Get Client Retrieves a client by ID.
  • Get Client Balances Retrieves the outstanding balances for a client.
  • Get Codes Retrieves the activity, expense and task codes defined in LeanLaw.
  • Get Expense Retrieves an expense by ID.
  • Get Fixed Fee Retrieves a fixed fee by ID.
  • Get Matter Retrieves a matter by ID.
  • Get Time Entry Retrieves a time entry by ID.
  • Health Check Checks that the LeanLaw API is reachable and the connection works.
  • List Clients Lists clients in LeanLaw.
  • List Custom Fields Lists custom fields in LeanLaw.
  • List Expenses Lists expenses in LeanLaw.
  • List Fixed Fees Lists fixed fees in LeanLaw.
  • List Invoices Lists invoices in LeanLaw.
  • List Matters Lists matters in LeanLaw.
  • List Practice Areas Lists practice areas in LeanLaw.
  • List Time Entries Lists time entries in LeanLaw.
  • List Users Lists users in LeanLaw.
  • Make an API Call Sends a custom authorized request to the LeanLaw API.
  • Update Client Updates a client in LeanLaw.
  • Update Expense Updates an expense in LeanLaw.
  • Update Fixed Fee Updates a fixed fee in LeanLaw.
  • Update Matter Updates a matter in LeanLaw.
  • Update Practice Area Updates a practice area in LeanLaw.
  • Update Time Entry Updates a time entry in LeanLaw.
  • Update User Updates an user in LeanLaw.
  • Watch Clients Triggers when a client is added in LeanLaw.
  • Watch Expenses Triggers when an expense is added in LeanLaw.
  • Watch Fixed Fees Triggers when a fixed fee is added in LeanLaw.
  • Watch Invoices Triggers when an invoice is added in LeanLaw.
  • Watch Matters Triggers when a matter is added in LeanLaw.
  • Watch Time Entries Triggers when a time entry is added in LeanLaw.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with eDesk and LeanLaw integrations. Pick any from the list below if the current combination isn't the one you need.

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Frequently asked questions

Common questions about connecting eDesk and LeanLaw.

How do I connect eDesk and LeanLaw?

Connect your eDesk and LeanLaw accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]

What can I automate between eDesk and LeanLaw?

Example: when eDesk's "Watch Channels" fires, WEXTL can "Create Client" in LeanLaw. eDesk has 9 triggers (including Watch Channels, Watch Contacts, and Watch Order Notes); LeanLaw has 37 actions (including Create Client, Create Expense, and Create Fixed Fee). Add filters and transforms between steps when you need them. [1]

Can eDesk trigger actions in LeanLaw, and LeanLaw in eDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]

Do I need to write code to integrate eDesk and LeanLaw?

No. eDesk-to-LeanLaw automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]

Does eDesk integrate with LeanLaw in real time?

Yes. Trigger-based automations start the moment eDesk (or LeanLaw) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]

How long does it take to set up a eDesk + LeanLaw integration?

A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.

Do I need a paid plan to connect eDesk with LeanLaw?

You can build your eDesk + LeanLaw automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]

References

List of sources used to gather information about the eDesk and LeanLaw integration.

  1. eDesk and LeanLaw integration source code, module specs and credentials implementation.
  2. Our eDesk and LeanLaw integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for eDesk and LeanLaw — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. eDesk integration information
  6. LeanLaw integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

How we write our apps documentation

Explore how WEXTL® crafted eDesk and LeanLaw integration page documentation. Used sources, AI's role, and how the team validates the result.

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