Keep eDesk and Mojo Helpdesk aligned: when support events happen in one, update the other automatically.
Example: when eDesk's "Watch Channels" fires, WEXTL can "Create a Comment" in Mojo Helpdesk. eDesk has 9 triggers (including Watch Channels, Watch Contacts, and Watch Order Notes); Mojo Helpdesk has 53 actions (including Create a Comment, Create a Department, and Create a Group).
Common questions about connecting eDesk and Mojo Helpdesk.