Can Gladly trigger actions in Helprace, and Helprace in Gladly?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Gladly and Helprace?

No. Gladly-to-Helprace automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Gladly + Helprace Integration

Connect Gladly and Helprace to automate support work — trigger in one app, run actions in the other, wired in minutes.

Example: when Gladly's "Watch Business Hours" fires, WEXTL can "Add an Organization" in Helprace. Gladly has 2 triggers (including Watch Business Hours and Watch Events); Helprace has 54 actions (including Add an Organization, Add a User, and Create a Comment).

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Gladly triggersHelprace actions

Gladly workflow triggers

Helprace workflow actions

Frequently asked questions

Common questions about connecting Gladly and Helprace.

Connect your Gladly and Helprace accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

GladlyBrowse all Gladly triggers, actions, and integrations.

HelpraceBrowse all Helprace triggers, actions, and integrations.

Gladly + Helprace Integration

Frequently asked questions

How do I connect Gladly and Helprace?

What can I automate between Gladly and Helprace?

Can Gladly trigger actions in Helprace, and Helprace in Gladly?

Do I need to write code to integrate Gladly and Helprace?

Explore Gladly and Helprace, or get started

Gladly + Helprace Integration

Frequently asked questions

How do I connect Gladly and Helprace?

What can I automate between Gladly and Helprace?

Can Gladly trigger actions in Helprace, and Helprace in Gladly?

Do I need to write code to integrate Gladly and Helprace?

Explore Gladly and Helprace, or get started