STEP 1
Connect Gorgias and Halo
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Gorgias and Halo Integration
Keep Gorgias and Halo in sync by integrating their events and actions. When support events happen in Gorgias, update the Halo automatically - without any line of code in visual workflow builder.
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Learn about Gorgias and Halo
Detailed info you need to know about Gorgias and Halo integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Gorgias to Halo
Set up your Gorgias and Halo integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Gorgias and Halo nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Gorgias and Halo. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Gorgias and Halo work in WEXTL?
WEXTL exposes actions and triggers for Gorgias and Halo that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Gorgias triggersHalo actions
Gorgias modules
- Cancel a JobCancels a job that is currently in progress or scheduled.
- Create a CustomerCreates a new customer in the system.
- Create a JobCreates a new job in the system.
- Create a TicketCreates a new ticket in the system.
- Create a Ticket MessageCreates a new ticket message.
- Create a UserCreates a new user in the system.
- Delete a CustomerDeletes a customer from the service.
- Delete a TicketDeletes a ticket from the system.
- Delete a Ticket MessageDeletes a message from a ticket in the service.
- Delete a UserDeletes a user from the service.
- Get a CustomerRetrieves a customer based on specified criteria.
- Get a JobRetrieves a job from the service.
- Get a TicketRetrieves a ticket by its ID.
- Get a Ticket MessageRetrieves a ticket message from the service.
- Get a UserRetrieves a specific user's information from the service.
- List CustomersRetrieves all customers.
- List JobsRetrieves all jobs.
- List Ticket MessagesRetrieves all ticket messages.
- List TicketsRetrieves all tickets.
- List UsersRetrieves all users.
- List Voice Call RecordingsRetrieves all voice call recordings.
- List Voice CallsRetrieves all voice calls.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ResourcesSearches for resources based on specified criteria.
- Update a CustomerUpdates a customer's details in the system.
- Update a JobUpdates a job with new information or changes.
- Update a TicketUpdates a ticket with new information or status changes.
- Update a Ticket MessageUpdates a ticket message in the system.
- Update a UserUpdates a user's information.
- Watch CustomersTriggers when a new customer is created.
- Watch JobsTriggers when a new job is created.
- Watch New Ticket MessagesTriggers when a new ticket message is created.
- Watch New UsersTriggers when a new user is created.
- Watch New Voice CallsTriggers when a new voice call is made.
- Watch TicketsTriggers when a new ticket is created.
- Watch Voice Call RecordingsTriggers when a new voice call recording is created.
Halo modules
- Create / Update a QuoteCreates a new quote details or updates existing.
- Create / Update a Sales OrderCreates or updates one or multiple sales orders.
- Create / Update an ItemCreates or updates one or multiple items.
- Create / Update an OpportunityCreates a new opportunity or updates existing.
- Create a ClientCreates a new client contact (one or multiple).
- Create a SiteCreates a new site.
- Create a TicketCreates a new ticket.
- Create a UserCreates a new user (one or multiple).
- Delete a ClientDeletes a single client.
- Delete a ProjectDeletes a single project by id.
- Delete a QuoteDeletes a single quote.
- Delete a Sales OrderDeletes a single sales order.
- Delete a TicketDeletes a single ticket.
- Delete a UserDeletes a single user by id.
- Delete an ItemDeletes a single item by id.
- Delete an OpportunityDeletes a single opportunity.
- Get a ClientRetrieves a single client details.
- Get a ProjectRetrieves a single project details.
- Get a QuoteRetrieves a single quote details.
- Get a Sales OrderRetrieves a single sales order details.
- Get a TicketRetrieves a single ticket details.
- Get a UserRetrieves a user by id.
- Get an ItemRetrieves a single item details.
- Get an OpportunityRetrieves a single opportunity details.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ClientsPerforms a search for clients by specified criteria.
- Search ItemsSearches for items.
- Search OpportunitiesSearches for opportunities.
- Search ProjectsSearches for projects.
- Search QuotesSearches for quotes.
- Search TicketsSearches for tickets.
- Search UsersSearches for users.
- Update a ClientUpdates existing clients by id (one or multiple).
- Watch ClientsWatches for new clients.
- Watch ItemsWatches for new or updated items.
- Watch OpportunitiesTriggers whenever an opportunity has been created or updated in Halo.
- Watch ProjectsTriggers whenever a project has been created or updated in Halo.
- Watch QuotesTriggers whenever a quote has been created or updated in Halo.
- Watch Sales OrdersWatches for new or updated sales orders.
- Watch TicketsTriggers when a new ticket has been created or updated.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Gorgias and Halo integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Gorgias and Halo.
Connect your Gorgias and Halo accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Gorgias's "Watch Customers" fires, WEXTL can "Create / Update a Quote" in Halo. Gorgias has 7 triggers (including Watch Customers, Watch Jobs, and Watch New Ticket Messages); Halo has 33 actions (including Create / Update a Quote, Create / Update a Sales Order, and Create / Update an Item). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Gorgias-to-Halo automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Gorgias (or Halo) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Gorgias + Halo automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Gorgias and Halo integration.
- Gorgias and Halo integration source code, module specs and credentials implementation.
- Our Gorgias and Halo integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Gorgias and Halo — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Gorgias integration information
- Halo integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library