Requirements
Gorgias requires an active account and an API access token from your account settings to connect — both are set up on its own site.[3]
Get your Gorgias credentials
Connect Gorgias in WEXTL
- Log in to your WEXTL account, add the Gorgias node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your Gorgias account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
Gorgias node modules
The list below is a reference of every Gorgias node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Browse every Gorgias node module below — each one opens to show its input parameters, outputs, and connection requirements.
Watch CustomersTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| External ID | text |
| Active | boolean |
| text | |
| Name | text |
| Firstname | text |
| Lastname | text |
| Language | text |
| Timezone | text |
| Created Datetime | date |
| Updated Datetime | date |
| Meta | text |
| Data | text |
| Note | text |
| Custom Fields | object |
Watch JobsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Cancel Requested Datetime | date |
| Cancelled Datetime | date |
| Created Datetime | date |
| Ended Datetime | date |
| Failed Datetime | date |
| Info | object |
| Progress Count | number |
| Locked Datetime | date |
| Meta | object |
| Description | text |
| Params | object |
| Ticket Ids | array |
| Updates | object |
| Scheduled Datetime | date |
| Started Datetime | date |
| Status | text |
| Type | text |
| User ID | number |
| Uri | text |
Watch New Ticket MessagesTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Uri | text |
| Message ID | text |
| Ticket ID | number |
| External ID | text |
| Public | boolean |
| Channel | text |
| Via | text |
| Source | object |
| From | object |
| To | array |
| Type | text |
| Sender | object |
| ID | number |
| Integration ID | number |
| Intents | array |
| Rule ID | number |
| From Agent | boolean |
| Receiver | object |
| ID | number |
| Subject | text |
| Body Text | text |
| Body Html | text |
| Stripped Text | text |
| Stripped Html | text |
15other output fields
Watch New UsersTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Cancel Requested Datetime | date |
| Cancelled Datetime | date |
| Created Datetime | date |
| Ended Datetime | date |
| Failed Datetime | date |
| Info | object |
| Progress Count | number |
| Locked Datetime | date |
| Meta | object |
| Description | text |
| Params | object |
| Ticket Ids | array |
| Updates | object |
| Scheduled Datetime | date |
| Started Datetime | date |
| Status | text |
| Type | text |
| User ID | number |
| Uri | text |
Watch New Voice CallsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Integration ID | number |
| Ticket ID | number |
| Phone Number ID | number |
| External ID | text |
| Provider | text |
| Status | text |
| Direction | text |
| Phone Number Source | text |
| Country Source | text |
| Phone Number Destination | text |
| Country Destination | text |
| Duration | number |
| Started Datetime | date |
| Created Datetime | date |
| Updated Datetime | date |
| Initiated By Agent ID | number |
| Last Answered By Agent ID | number |
| Customer ID | number |
| Has Voicemail | boolean |
4other output fields
Watch TicketsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Uri | text |
| External ID | text |
| Language | text |
| Status | text |
| Priority | text |
| Channel | text |
| Via | text |
| From Agent | boolean |
| Customer | object |
| text | |
| Firstname | text |
| ID | number |
| Lastname | text |
| Meta | object |
| Name | text |
| Assignee User | object |
| Bio | text |
| text | |
| Firstname | text |
| ID | number |
| Lastname | text |
| Meta | object |
| Name | text |
| Assignee Team | object |
| ID | number |
| Name | text |
| Subject | text |
| Excerpt | text |
| Integrations | object |
| Address | text |
| Name | text |
| Type | text |
| Meta | object |
| Tags | array |
| Messages Count | number |
| Is Unread | boolean |
| Spam | boolean |
9other output fields
Watch Voice Call RecordingsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Call ID | number |
| External ID | text |
| Url | text |
| Duration | number |
| Type | text |
| Created Datetime | date |
| Deleted Datetime | date |
| Error Code | text |
| Transcription Status | text |
Get a CustomerAction
Get a JobAction
Input fields[3]
| Field | Type |
|---|---|
JobRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Cancel Requested Datetime | date |
| Cancelled Datetime | date |
| Created Datetime | date |
| Ended Datetime | date |
| Failed Datetime | date |
| Info | object |
| Progress Count | number |
| Locked Datetime | text |
| Meta | object |
| Description | text |
| Params | object |
| Ticket Ids | array |
| Updates | object |
| Scheduled Datetime | date |
| Started Datetime | date |
| Status | text |
| Type | text |
| User ID | number |
| Uri | text |
Get a TicketAction
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Assignee User | text |
| Channel | text |
| Closed Datetime | date |
| Created Datetime | date |
| Customer | object |
| ID | number |
| Active | boolean |
| Created Datetime | text |
| Customer | object |
| Data | object |
| text | |
| External ID | text |
| Firstname | text |
| Integrations | object |
| Language | text |
| Events | array |
| External ID | text |
| Is Unread | boolean |
| Language | text |
| Last Message Datetime | text |
| Last Received Message Datetime | text |
| Messages | array |
| Meta | object |
| Opened Datetime | text |
| Satisfaction Survey | object |
| ID | number |
| Uri | text |
| Body Text | text |
| Created Datetime | text |
| Customer ID | number |
| Meta | object |
| Score | number |
| Scored Datetime | text |
| Sent Datetime | text |
| Should Send Datetime | text |
| Snooze Datetime | text |
| Spam | boolean |
| Status | text |
| Subject | text |
5other output fields
Get a Ticket MessageAction
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Attachments | array |
| Body Html | text |
| Body Text | text |
| Channel | text |
| Created Datetime | text |
| External ID | text |
| Failed Datetime | text |
| From Agent | boolean |
| Integration ID | number |
| Last Sending Error | text |
| Message ID | text |
| Receiver | object |
| ID | number |
| Rule ID | number |
| Sender | object |
| ID | number |
| Source | object |
| Type | text |
| From | object |
| To | array |
| Stripped Html | text |
| Stripped Text | text |
| Subject | text |
| Ticket ID | number |
2other output fields
Get a UserAction
Input fields[3]
| Field | Type |
|---|---|
UserRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Active | boolean |
| Bio | text |
| Created Datetime | date |
| Country | text |
| Deactivated Datetime | text |
| text | |
| External ID | text |
| Firstname | text |
| Has Password | boolean |
| Has 2fa Enabled | boolean |
| Lastname | text |
| Language | text |
| Meta | object |
| Sso | text |
| Profile Picture Url | text |
| Name | text |
| Role | object |
| Name | text |
| Timezone | text |
| Updated Datetime | date |
| Client ID | text |
| Uri | text |
List CustomersSearch
Input fields[3]
| Field | Type |
|---|---|
| External ID | text |
| Name | text |
| Order By | choice |
| View ID | number |
| Channel Type | text |
| Channel Address | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| External ID | text |
| Active | boolean |
| text | |
| Name | text |
| Firstname | text |
| Lastname | text |
| Language | text |
| Timezone | text |
| Created Datetime | date |
| Updated Datetime | date |
| Meta | text |
| Data | text |
| Note | text |
| Custom Fields | object |
List JobsSearch
Input fields[3]
| Field | Type |
|---|---|
| Order By | choice |
| Status | choice |
| Type | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Cancel Requested Datetime | date |
| Cancelled Datetime | date |
| Created Datetime | date |
| Ended Datetime | date |
| Failed Datetime | date |
| Info | object |
| Progress Count | number |
| Locked Datetime | date |
| Meta | object |
| Description | text |
| Params | object |
| Ticket Ids | array |
| Updates | object |
| Scheduled Datetime | date |
| Started Datetime | date |
| Status | text |
| Type | text |
| User ID | number |
| Uri | text |
List Ticket MessagesSearch
Input fields[3]
| Field | Type |
|---|---|
| Ticket | choice |
| Order By | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Uri | text |
| Message ID | text |
| Ticket ID | number |
| External ID | text |
| Public | boolean |
| Channel | text |
| Via | text |
| Source | object |
| From | object |
| To | array |
| Type | text |
| Sender | object |
| ID | number |
| Integration ID | number |
| Intents | array |
| Rule ID | number |
| From Agent | boolean |
| Receiver | object |
| ID | number |
| Subject | text |
| Body Text | text |
| Body Html | text |
| Stripped Text | text |
| Stripped Html | text |
15other output fields
List TicketsSearch
Input fields[3]
| Field | Type |
|---|---|
| Tickets | choice |
| Customer ID | number |
| View ID | number |
| Rule ID | number |
| Order By | choice |
| Cursor | text |
| Trashed | boolean |
| External ID | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Uri | text |
| External ID | text |
| Language | text |
| Status | text |
| Priority | text |
| Channel | text |
| Via | text |
| From Agent | boolean |
| Customer | object |
| text | |
| Firstname | text |
| ID | number |
| Lastname | text |
| Meta | object |
| Name | text |
| Assignee User | object |
| Bio | text |
| text | |
| Firstname | text |
| ID | number |
| Lastname | text |
| Meta | object |
| Name | text |
| Assignee Team | object |
| ID | number |
| Name | text |
| Subject | text |
| Excerpt | text |
| Integrations | object |
| Address | text |
| Name | text |
| Type | text |
| Meta | object |
| Tags | array |
| Messages Count | number |
| Is Unread | boolean |
| Spam | boolean |
9other output fields
List UsersSearch
Input fields[3]
| Field | Type |
|---|---|
| External ID | text |
| Order By | choice |
| Roles | array |
| Search | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Active | boolean |
| Bio | text |
| Created Datetime | date |
| Country | text |
| text | |
| External ID | text |
| Firstname | text |
| Lastname | text |
| Language | text |
| Meta | object |
| Avatar Url | text |
| Position | text |
| Name | text |
| Role | object |
| Name | text |
| Timezone | text |
| Updated Datetime | date |
| Client ID | text |
List Voice Call RecordingsSearch
List Voice CallsSearch
Input fields[3]
| Field | Type |
|---|---|
| Ticket | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Integration ID | number |
| Ticket ID | number |
| Phone Number ID | number |
| External ID | text |
| Provider | text |
| Status | text |
| Direction | text |
| Phone Number Source | text |
| Country Source | text |
| Phone Number Destination | text |
| Country Destination | text |
| Duration | number |
| Started Datetime | date |
| Created Datetime | date |
| Updated Datetime | date |
| Initiated By Agent ID | number |
| Last Answered By Agent ID | number |
| Customer ID | number |
| Has Voicemail | boolean |
4other output fields
Search ResourcesAction
Cancel a JobAction
Input fields[3]
| Field | Type |
|---|---|
JobRequired | choice |
Create a CustomerAction
Create a JobAction
Input fields[3]
| Field | Type |
|---|---|
ParamsRequired | object |
| Apply and Close | boolean |
| End Datetime | date |
| Macro ID | choice |
| Start Datetime | date |
| Ticket IDs | choice |
| URL | url |
| Updates | array |
ViewRequired | array |
| Context | array |
TypeRequired | choice |
| Scheduled Datetime | date |
| Meta | array |
| Key | text |
| Value | text |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Cancel Requested Datetime | date |
| Cancelled Datetime | date |
| Created Datetime | date |
| Ended Datetime | date |
| Failed Datetime | date |
| Info | object |
| Progress Count | number |
| Locked Datetime | date |
| Meta | object |
| Description | text |
| Params | object |
| Ticket Ids | array |
| Updates | object |
| Scheduled Datetime | date |
| Started Datetime | date |
| Status | text |
| Type | text |
| User ID | number |
| Uri | text |
Create a TicketAction
Input fields[3]
| Field | Type |
|---|---|
MessagesRequired | array |
ViaRequired | choice |
| Assignee Team | object |
| id | number |
| Assignee User | object |
| id | choice |
| Channel | choice |
| Closed DateTime | date |
| Created DateTime | date |
| Custom Fields | array |
| ID | text |
| Value | text |
| Customer | object |
| id | choice |
| External ID | text |
| From Agent | boolean |
| Language | text |
| Last Message DateTime | date |
| Last Received Message DateTime | date |
| Meta | array |
| Key | text |
| Value | text |
| Opened DateTime | date |
| Priority | choice |
| Snooze DateTime | date |
| Spam | boolean |
| Status | choice |
4other input fields
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Assignee User | text |
| Channel | text |
| Closed Datetime | date |
| Created Datetime | date |
| Customer | object |
| ID | number |
| Active | boolean |
| Created Datetime | date |
| Customer | object |
| Data | object |
| text | |
| External ID | text |
| Firstname | text |
| Integrations | object |
| Language | text |
| Events | array |
| External ID | text |
| Is Unread | boolean |
| Language | text |
| Last Message Datetime | date |
| Last Received Message Datetime | date |
| Messages | array |
| Meta | object |
| Opened Datetime | date |
| Satisfaction Survey | object |
| ID | number |
| Uri | text |
| Body Text | text |
| Created Datetime | date |
| Customer ID | number |
| Meta | object |
| Score | number |
| Scored Datetime | date |
| Sent Datetime | date |
| Should Send Datetime | date |
| Snooze Datetime | date |
| Spam | boolean |
| Status | text |
| Subject | text |
5other output fields
Create a Ticket MessageAction
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
ChannelRequired | choice |
From AgentRequired | boolean |
ViaRequired | choice |
| Action | choice |
| Actions | array |
| Attachments | array |
| Body HTML | text |
| Body Text | text |
| Created DateTime | date |
| Deleted DateTime | date |
| External ID | text |
| Failed DateTime | date |
| Headers | array |
| Key | text |
| Value | text |
| Integration ID | number |
| Last Sending Error | object |
ErrorRequired | text |
| Macros | array |
| Mention IDs | array |
| Message ID | text |
| Meta | array |
| Key | text |
| Value | text |
10other input fields
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Attachments | array |
| Body Html | text |
| Body Text | text |
| Channel | text |
| Created Datetime | date |
| External ID | text |
| Failed Datetime | date |
| From Agent | boolean |
| Integration ID | number |
| Last Sending Error | text |
| Message ID | text |
| Receiver | object |
| ID | number |
| Rule ID | number |
| Sender | object |
| ID | number |
| Source | object |
| Type | text |
| From | object |
| To | array |
| Stripped Html | text |
| Stripped Text | text |
| Subject | text |
| Ticket ID | number |
2other output fields
Create a UserAction
Input fields[3]
| Field | Type |
|---|---|
EmailRequired | |
NameRequired | text |
RoleRequired | object |
Role NameRequired | choice |
| Bio | text |
| Country | text |
| External ID | text |
| Language | choice |
| Meta | array |
| Key | text |
| Value | text |
| Timezone | time |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Active | boolean |
| Bio | text |
| Created Datetime | date |
| Country | text |
| text | |
| External ID | text |
| Firstname | text |
| Lastname | text |
| Language | text |
| Meta | object |
| Avatar Url | text |
| Position | text |
| Name | text |
| Role | object |
| Name | text |
| Timezone | text |
| Updated Datetime | date |
| Client ID | text |
Delete a CustomerAction
Input fields[3]
| Field | Type |
|---|---|
CustomerRequired | choice |
Delete a TicketAction
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
Delete a Ticket MessageAction
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
Delete a UserAction
Input fields[3]
| Field | Type |
|---|---|
UserRequired | choice |
Make an API Calluniversal
Update a CustomerAction
Input fields[3]
| Field | Type |
|---|---|
CustomerRequired | choice |
| Channels | array |
| External ID | text |
| Language | text |
| Name | text |
| Timezone | time |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Created Datetime | date |
| text | |
| External ID | text |
| Firstname | text |
| Integrations | object |
| 6 | object |
| Language | text |
| Lastname | text |
| Name | text |
| Note | text |
| Timezone | text |
| Updated Datetime | date |
Update a JobAction
Input fields[3]
| Field | Type |
|---|---|
JobRequired | choice |
| Meta | array |
| Key | text |
| Value | text |
| Params | object |
| Apply and Close | boolean |
| End Datetime | date |
| Macro ID | choice |
| Start Datetime | date |
| Ticket IDs | choice |
| URL | text |
| Updates | array |
| View | array |
| View ID | number |
| Context | array |
| Scheduled Datetime | date |
| Status | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Cancel Requested Datetime | date |
| Cancelled Datetime | date |
| Created Datetime | date |
| Ended Datetime | date |
| Failed Datetime | date |
| Info | object |
| Progress Count | number |
| Locked Datetime | date |
| Meta | object |
| Description | text |
| Params | object |
| Ticket Ids | array |
| Updates | object |
| Scheduled Datetime | date |
| Started Datetime | date |
| Status | text |
| Type | text |
| User ID | number |
| Uri | text |
Update a TicketAction
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
| Assignee Team | object |
| id | number |
| Assignee User | object |
| id | choice |
| Channel | choice |
| Closed Datetime | date |
| Custom Fields | array |
| ID | text |
| Value | text |
| Customer | object |
| id | choice |
| External ID | text |
| From Agent | boolean |
| Is Unread | boolean |
| Language | text |
| Last Message Datetime | date |
| Last Received Message Datetime | date |
| Meta | array |
| Key | text |
| Value | text |
| Opened Datetime | date |
| Priority | choice |
| Snooze Datetime | date |
| Spam | boolean |
| Status | choice |
| Subject | text |
4other input fields
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Assignee User | text |
| Channel | text |
| Closed Datetime | date |
| Created Datetime | date |
| Customer | object |
| ID | number |
| Active | boolean |
| Created Datetime | date |
| Customer | object |
| Data | object |
| text | |
| External ID | text |
| Firstname | text |
| Integrations | object |
| Language | text |
| Events | array |
| External ID | text |
| Is Unread | boolean |
| Language | text |
| Last Message Datetime | date |
| Last Received Message Datetime | date |
| Messages | array |
| Meta | object |
| Opened Datetime | date |
| Satisfaction Survey | object |
| ID | number |
| Uri | text |
| Body Text | text |
| Created Datetime | date |
| Customer ID | number |
| Meta | object |
| Score | number |
| Scored Datetime | date |
| Sent Datetime | date |
| Should Send Datetime | date |
| Snooze Datetime | date |
| Spam | boolean |
| Status | text |
| Subject | text |
5other output fields
Update a Ticket MessageAction
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
| Attachments | array |
| Body HTML | text |
| Body Text | text |
ChannelRequired | choice |
| External ID | text |
| Failed Date Time | date |
From AgentRequired | boolean |
| Message ID | text |
| Receiver | object |
| ID | number |
| text | |
| Sender | object |
| ID | choice |
| text | |
| Sent Date Time | date |
| Source | object |
| Type | choice |
| To | array |
| CC | array |
| BCC | array |
| From | object |
| Subject | text |
ViaRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Attachments | array |
| Body Html | text |
| Body Text | text |
| Channel | text |
| Created Datetime | date |
| External ID | text |
| Failed Datetime | date |
| From Agent | boolean |
| Integration ID | number |
| Last Sending Error | text |
| Message ID | text |
| Receiver | object |
| ID | number |
| Rule ID | number |
| Sender | object |
| ID | number |
| Source | object |
| Type | text |
| From | object |
| To | array |
| Stripped Html | text |
| Stripped Text | text |
| Subject | text |
| Ticket ID | number |
2other output fields
Update a UserAction
Input fields[3]
| Field | Type |
|---|---|
UserRequired | choice |
| New Password | text |
| Old Password | text |
| Password Confirmation | text |
| Name | text |
| Bio | text |
| Country | text |
| Language | choice |
| External ID | text |
| Role | object |
Role NameRequired | choice |
| Meta | array |
| Key | text |
| Value | text |
| Timezone | time |
| Two FA Code | text |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Active | boolean |
| Bio | text |
| Created Datetime | date |
| Country | text |
| text | |
| External ID | text |
| Firstname | text |
| Lastname | text |
| Language | text |
| Meta | object |
| Avatar Url | text |
| Position | text |
| Name | text |
| Role | object |
| Name | text |
| Timezone | text |
| Updated Datetime | date |
| Client ID | text |
Templates
Look for Gorgias templates in the WEXTL template library.
Browse templates →Explore alternative apps
- Deskpro[2]AI-powered help desk for tickets, knowledge base, and customer support workflows.
- BoldDeskCustomer support help desk platform for managing tickets, live chat, contacts, and approval workflows.
- CapacityAI-powered support automation platform that deflects tickets by answering questions, routing requests, and managing knowledge across teams.
- ClinikoPractice management for healthcare providers — appointments, notes, and billing.
- Classe365Student information and school management system for admissions, academics, and administration.
References
- WEXTL® Gorgias Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for Gorgias.
- WEXTL® visual workflow builder data.
Last updated: Jul 24, 2026 18:11