STEP 1
Connect Gorgias and Pylon
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Gorgias and Pylon Integration
Build support workflows between Gorgias and Pylon on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Gorgias and Pylon
Detailed info you need to know about Gorgias and Pylon integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Gorgias to Pylon
Set up your Gorgias and Pylon integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Gorgias and Pylon nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Gorgias and Pylon. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Gorgias and Pylon work in WEXTL?
WEXTL exposes actions and triggers for Gorgias and Pylon that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Gorgias triggersPylon actions
Gorgias modules
- Cancel a JobCancels a job that is currently in progress or scheduled.
- Create a CustomerCreates a new customer in the system.
- Create a JobCreates a new job in the system.
- Create a TicketCreates a new ticket in the system.
- Create a Ticket MessageCreates a new ticket message.
- Create a UserCreates a new user in the system.
- Delete a CustomerDeletes a customer from the service.
- Delete a TicketDeletes a ticket from the system.
- Delete a Ticket MessageDeletes a message from a ticket in the service.
- Delete a UserDeletes a user from the service.
- Get a CustomerRetrieves a customer based on specified criteria.
- Get a JobRetrieves a job from the service.
- Get a TicketRetrieves a ticket by its ID.
- Get a Ticket MessageRetrieves a ticket message from the service.
- Get a UserRetrieves a specific user's information from the service.
- List CustomersRetrieves all customers.
- List JobsRetrieves all jobs.
- List Ticket MessagesRetrieves all ticket messages.
- List TicketsRetrieves all tickets.
- List UsersRetrieves all users.
- List Voice Call RecordingsRetrieves all voice call recordings.
- List Voice CallsRetrieves all voice calls.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ResourcesSearches for resources based on specified criteria.
- Update a CustomerUpdates a customer's details in the system.
- Update a JobUpdates a job with new information or changes.
- Update a TicketUpdates a ticket with new information or status changes.
- Update a Ticket MessageUpdates a ticket message in the system.
- Update a UserUpdates a user's information.
- Watch CustomersTriggers when a new customer is created.
- Watch JobsTriggers when a new job is created.
- Watch New Ticket MessagesTriggers when a new ticket message is created.
- Watch New UsersTriggers when a new user is created.
- Watch New Voice CallsTriggers when a new voice call is made.
- Watch TicketsTriggers when a new ticket is created.
- Watch Voice Call RecordingsTriggers when a new voice call recording is created.
Pylon modules
- Create a ContactCreates a new contact.
- Create a TaskCreates a new task in the specified project or list.
- Create an AccountCreates a new account.
- Create an Account ActivityCreates a new account activity.
- Create an IssueCreates a new issue.
- Delete a ContactDeletes a single contact by ID.
- Get a ContactRetrieves a single contact by ID.
- Get an AccountRetrieves a single account by ID.
- Get an IssueRetrieves a single issue.
- List AccountsRetrieves a list of accounts.
- List ContactsRetrieves a list of contacts.
- List IssuesRetrieves a list of issues.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ContactsSearches for contacts by email.
- Search IssuesSearches for issues in a project or service.
- Update a ContactUpdates an existing contact.
- Update a TaskUpdates a task by ID.
- Update an AccountUpdates an existing account.
- Update an IssueUpdates an existing issue.
- Upload an AttachmentUploads an attachment from a file or from a URL.
- Watch ContactsTriggers when a new contact is created.
- Watch IssuesTriggers when a new issue is created.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Gorgias and Pylon integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Gorgias and Pylon.
Connect your Gorgias and Pylon accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Gorgias's "Watch Customers" fires, WEXTL can "Create a Contact" in Pylon. Gorgias has 7 triggers (including Watch Customers, Watch Jobs, and Watch New Ticket Messages); Pylon has 20 actions (including Create a Contact, Create a Task, and Create an Account). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Gorgias-to-Pylon automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Gorgias (or Pylon) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Gorgias + Pylon automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Gorgias and Pylon integration.
- Gorgias and Pylon integration source code, module specs and credentials implementation.
- Our Gorgias and Pylon integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Gorgias and Pylon — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Gorgias integration information
- Pylon integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library