Gorgias and Tebra Integration

Gorgias icon
Tebra icon
Gorgias
Tebra

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep Gorgias and Tebra in sync by integrating their events and actions. When support events happen in Gorgias, update the Tebra automatically - without any line of code in visual workflow builder.

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Learn about Gorgias and Tebra

Detailed info you need to know about Gorgias and Tebra integrations in WEXTL. Explore which modules apps support and how you connect them.

Gorgias

Gorgias icon

Support7 triggers13 searches16 actionsE-commerce help desk for tickets, customers, voice calls, and support automation. [5]

Tebra

Tebra icon

Support7 triggers13 searches13 actionsCloud-based medical practice management and EHR platform for scheduling, billing, and patient engagement. [6]

How to connect Gorgias to Tebra

Set up your Gorgias and Tebra integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Gorgias and Tebra work in WEXTL?

WEXTL exposes actions and triggers for Gorgias and Tebra that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Gorgias triggersTebra actions

Gorgias modules
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    Cancel a JobCancels a job that is currently in progress or scheduled.
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    Create a CustomerCreates a new customer in the system.
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    Create a JobCreates a new job in the system.
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    Create a TicketCreates a new ticket in the system.
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    Create a Ticket MessageCreates a new ticket message.
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    Create a UserCreates a new user in the system.
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    Delete a CustomerDeletes a customer from the service.
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    Delete a TicketDeletes a ticket from the system.
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    Delete a Ticket MessageDeletes a message from a ticket in the service.
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    Delete a UserDeletes a user from the service.
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    Get a CustomerRetrieves a customer based on specified criteria.
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    Get a JobRetrieves a job from the service.
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    Get a TicketRetrieves a ticket by its ID.
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    Get a Ticket MessageRetrieves a ticket message from the service.
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    Get a UserRetrieves a specific user's information from the service.
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    List CustomersRetrieves all customers.
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    List JobsRetrieves all jobs.
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    List Ticket MessagesRetrieves all ticket messages.
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    List TicketsRetrieves all tickets.
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    List UsersRetrieves all users.
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    List Voice Call RecordingsRetrieves all voice call recordings.
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    List Voice CallsRetrieves all voice calls.
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    Make an API CallPerforms an arbitrary authorized API call.
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    Search ResourcesSearches for resources based on specified criteria.
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    Update a CustomerUpdates a customer's details in the system.
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    Update a JobUpdates a job with new information or changes.
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    Update a TicketUpdates a ticket with new information or status changes.
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    Update a Ticket MessageUpdates a ticket message in the system.
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    Update a UserUpdates a user's information.
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    Watch CustomersTriggers when a new customer is created.
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    Watch JobsTriggers when a new job is created.
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    Watch New Ticket MessagesTriggers when a new ticket message is created.
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    Watch New UsersTriggers when a new user is created.
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    Watch New Voice CallsTriggers when a new voice call is made.
  • Gorgias icon
    Watch TicketsTriggers when a new ticket is created.
  • Gorgias icon
    Watch Voice Call RecordingsTriggers when a new voice call recording is created.
Tebra modules
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    Create a DocumentCreates a new document and attaches it to a patient record.
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    Create a PatientCreates a new patient record in the specified practice.
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    Create a PaymentRecords a new payment against a patient account or charge.
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    Create an AppointmentBooks a new appointment for a patient with a specified provider.
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    Create an EncounterCreates a new clinical encounter record linked to a patient and appointment.
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    Delete a DocumentPermanently deletes a document from a patient record by its ID.
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    Delete an AppointmentCancels and removes an appointment by its ID.
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    Get a PatientRetrieves a single patient by ID, including all cases, insurance policies, and authorizations.
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    Get an AppointmentRetrieves the full details of a single appointment by its ID.
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    Get Encounter DetailsRetrieves the full clinical and billing details of a specific encounter by its ID.
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    Get Procedure CodeRetrieves the details of a specific procedure (CPT) code by its ID.
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    List Appointment ReasonsReturns all appointment reason types defined for a practice.
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    List AppointmentsReturns a paginated list of appointments filtered by date range, provider, or status.
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    List ChargesReturns a list of charges and claims matching the specified filter criteria.
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    List PatientsReturns a list of patient records matching the specified search and filter criteria.
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    List PaymentsReturns payment records matching the specified date range and filter criteria.
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    List PracticesReturns a list of practices accessible under the connected account.
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    List ProvidersReturns a list of providers belonging to a practice.
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    List Service LocationReturns a list of service locations configured for a practice.
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    List TransactionsReturns financial transaction records for a practice within a specified date range.
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    Make an API CallExecutes an arbitrary authenticated request to the Tebra API.
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    Update a PatientUpdates demographic or contact information on an existing patient record.
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    Update an AppointmentUpdates the details of an existing appointment such as time, provider, or notes.
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    Update Appointment StatusChanges the status of an appointment (e.g. confirmed, checked-in, cancelled).
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    Update Encounter StatusChanges the billing or clinical status of an existing encounter.
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    Update Primary Patient CaseUpdates the primary case record for a patient, including insurance and billing details.
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    Watch ChargesTriggers when new charges or claims are created or updated in the practice.
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    Watch PatientsTriggers when a new patient record is created or an existing one is updated.
  • Tebra icon
    Watch PaymentsTriggers when a new payment is posted or an existing payment is modified.
  • Tebra icon
    Watch PracticesTriggers when practice settings or details are created or updated.
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    Watch ProvidersTriggers when a new provider is added or an existing provider record is updated.
  • Tebra icon
    Watch Service LocationsTriggers when a service location is created or its details are changed.
  • Tebra icon
    Watch TransactionsTriggers when new financial transactions are recorded for a practice.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Gorgias and Tebra integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Gorgias [5]

Alternative integrations to Tebra [6]

Try Gorgias and Tebra on WEXTL®

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Frequently asked questions

Common questions about connecting Gorgias and Tebra.

References

List of sources used to gather information about the Gorgias and Tebra integration.

  1. Gorgias and Tebra integration source code, module specs and credentials implementation.
  2. Our Gorgias and Tebra integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Gorgias and Tebra — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Gorgias integration information
  6. Tebra integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore Gorgias and Tebra, or get started