STEP 1
Select Podium in workflow
Pick Podium app in the workflow builder [4] - just one click to select the app.
Podium Integration
Customer messaging platform for reviews, leads, and two-way texting with local businesses. Route Podium messages and channel activity into workflows that keep your teams and systems in sync. When Watch Events arrives, automatically update CRM, tickets, docs, or other tools.
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- GDPR
- Data Encryption
- 2FA
- Local Data Region
Supported triggers and actions for Podium integration
Triggers can detect changes in Podium and run actions that can create, search or modify data inside Podium automatically [3] — exactly how you set them.
- Watch EventsTriggers when a new event occurs.
- Get a CampaignRetrieves the details of a specific campaign.
- Get a Conservation MessageRetrieves all conservation messages.
- Get a ContactRetrieves the details of a contact.
- Get a ConversationRetrieves the details of a conversation.
- Get a Message from a ConversationRetrieves a message from a conversation.
- Get a PaymentRetrieves a payment detail from the service.
- Get a ProductRetrieves a product detail from the service.
- Get a Refund DetailRetrieves a refund detail from the service.
- Get an InvoiceRetrieves an invoice detail.
- Get CampaignsRetrieves all campaigns from the system.
- Get ContactsRetrieves all contacts.
- Get ConversationsRetrieves all conversations from the service.
- Get InvoicesRetrieves all invoices.
- Get ProductsRetrieves all products.
- Get Review InvitesRetrieves all review invites from the service.
- Get Review ResponsesRetrieves all review responses from the service.
- Cancel an InvoiceCancels an invoice based on the given ID.
- Create a CampaignCreates a new campaign in the specified service.
- Create a ContactCreates a new contact in your Podium account.
How to integrate Podium in automation workflow?
3 simple steps to make your Podium connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 2
Connect Podium
When prompted, authorize access to Podium in WEXTL once. Podium credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
WEXTL wants to integrate with your Podium account. Approve?
STEP 3
Build a workflow
Build your workflow with Podium yourself or with WEXTL® AI Builder. Connect Podium to any available integrations [5], or use HTTP node to go beyond them.
Podium
How Podium connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Podium app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Podium supports.
The following table illustrates what fields Podium integration require during authorization flow inside our workflow builder [4].
Connect Podium
Client ID*Text
••••••••
Client Secret*Text
••••••••
Demonstration of Podium connection step inside WEXTL Workflow Builder [4].
| Field | Type | Help |
|---|---|---|
Client IDRequired | text | — |
Client SecretRequired | password | — |
Connect Podium to popular apps on WEXTL
Enter a name of the other app you want to sync with Podium below. Click on selected app to explore integration options with Podium. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with Podium integration
Select Watch Events trigger from Podium - this will be a starting point in your automation. Whenever event happens in Podium, workflow will start [7] from Watch Events node.
Search for Create a Campaign, connect it as the next step of integration sequence. You can use filters between Watch Events and Create a Campaign, so only important data pass from Watch Events to the next step. WEXTL gives you full control over the process of Podium automation. All parts of workflow are visible on the canvas [4].
Podium on WEXTL has 34 modules for combining communication automations. Explore Podium documentation for more.
Video slide demonstrates how Watch Events and Create a Campaign [6] nodes are used in Podium workflow.
Frequently asked questions
Common questions about automating Podium in your workflows.
Podium has 1 trigger, including "Watch Events". Triggers are start points of the workflow, and automations may start from them.
Integration has 33 actions, including "Get a Campaign", "Get a Conservation Message", and "Get a Contact", and more. Refer to our Podium Documentation for detailed inputs and outputs.
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
The Podium integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Podium official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Absolutely. Where Podium provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Podium or any other service sends event to webhook URL.
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Podium inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Podium modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the Podium integration.
- Podium integration source code, module specs and credentials implementation.
- Internal Podium integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official Podium vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® Podium App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation