Requirements
Waitwell requires an active account and an API access token from your account settings to connect — both are set up on its own site.[3]
Get your Waitwell credentials
- WaitWell - API KeypasswordRequired
Log in to WaitWell, go to the Staff page, then either generate a token for an existing staff account or create a new staff account for API access and generate a token for it.
[1]
Connect Waitwell in WEXTL
- Log in to your WEXTL account, add the Waitwell node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your Waitwell account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
Waitwell node modules
The list below is a reference of every Waitwell node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Browse every Waitwell node module below — each one opens to show its input parameters, outputs, and connection requirements.
Watch AppointmentsTrigger
Output fields[3]
| Field | Type |
|---|---|
| Actual wait time mins | text |
| Additional services | text |
| Additional services ids | text |
| Address | text |
| Apt end time | time |
| Apt start time | time |
| Availability ID | number |
| Campaign | text |
| Cancel source | text |
| Category | text |
| Completed | text |
| Completed local time | text |
| Created | text |
| Created by | number |
| Created by name | text |
| Created local time | date |
| Customer ID | number |
| Custom field 1 | text |
| Custom field 2 | text |
| Custom field 3 | text |
97other output fields
Watch CustomersTrigger
Output fields[3]
| Field | Type |
|---|---|
| Created | date |
| Created by | text |
| Last modified | date |
| Last modified by | text |
| Location ID | text |
| Location name | text |
| First name | text |
| Last name | text |
| Phone number | text |
| Num tickets | text |
| Address | text |
| Language | text |
| Opt in | boolean |
| Custom 1 | text |
| Custom 2 | text |
| Custom 3 | text |
| Custom 4 | text |
| Custom 5 | text |
| Custom 6 | text |
3other output fields
Watch QueuesTrigger
Output fields[3]
| Field | Type |
|---|---|
| Apt limit per | text |
| Block transfers | boolean |
| Client enabled | boolean |
| Color hex | text |
| Created | date |
| Created by | number |
| Description | text |
| Display order | number |
| Email sender | text |
| Enabled | boolean |
| Friday close | text |
| Friday close 2 | text |
| Friday close 3 | text |
| Friday open | text |
| Friday open 2 | text |
| Friday open 3 | text |
| ID | number |
| Kiosk enabled | boolean |
| Last modified | date |
| Last modified by | number |
76other output fields
Watch ReviewsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Actual wait time mins | number |
| Apt start time | text |
| Author name | text |
| Comment | text |
| Created local time | date |
| Custom keyword | text |
| Date | text |
| First name | text |
| Last name | text |
| Location name | text |
| Name | text |
| Phone number | text |
| Queue name | text |
| Rating | number |
| Rating ID | number |
| Response | text |
| Review date | date |
| Service type | text |
5other output fields
Watch Staff MembersTrigger
Output fields[3]
| Field | Type |
|---|---|
| Created | date |
| Created by | text |
| Last modified | date |
| Last modified by | text |
| First name | text |
| Last name | text |
| Phone number | text |
| Role ID | number |
| Last login | date |
| Enabled | boolean |
| Last queue watch | text |
| Lang | text |
| Company name | text |
| Login count | number |
| API account | boolean |
| Dbid | number |
| Loc ID | number |
| Last active | text |
| Account source | text |
3other output fields
Watch TicketsTrigger
Output fields[3]
| Field | Type |
|---|---|
| Actual wait time mins | text |
| Additional services | text |
| Additional services ids | text |
| Address | text |
| Apt end time | time |
| Apt start time | time |
| Availability ID | number |
| Campaign | text |
| Cancel source | text |
| Category | text |
| Completed | text |
| Completed local time | text |
| Created | date |
| Created by | number |
| Created by name | text |
| Created local time | text |
| Customer ID | number |
| Custom field 1 | text |
| Custom field 2 | text |
| Custom field 3 | text |
97other output fields
Get Ticket Travel InfoAction
Get Ticket Wait InfoAction
List Appointment AvailabilitySearch
List AppointmentsSearch
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
| Active | number |
| Start Date | date |
| End Date | date |
| Date Type | choice |
| Stage | text |
| Phone Number | text |
| First Name | text |
| Search | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Actual wait time mins | text |
| Additional services | text |
| Additional services ids | text |
| Address | text |
| Apt end time | time |
| Apt start time | time |
| Availability ID | number |
| Campaign | text |
| Cancel source | text |
| Category | text |
| Completed | text |
| Completed local time | text |
| Created | text |
| Created by | number |
| Created by name | text |
| Created local time | date |
| Customer ID | number |
| Custom field 1 | text |
| Custom field 2 | text |
| Custom field 3 | text |
97other output fields
List CustomersSearch
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
| Phone Number | text |
| First Name | text |
| Last Name | text |
| Search | text |
| Limit | number |
| Start Date | date |
| End Date | date |
Output fields[3]
| Field | Type |
|---|---|
| Created | date |
| Created by | text |
| Last modified | date |
| Last modified by | text |
| Location ID | text |
| Location name | text |
| First name | text |
| Last name | text |
| Phone number | text |
| Num tickets | text |
| Address | text |
| Language | text |
| Opt in | boolean |
| Custom 1 | text |
| Custom 2 | text |
| Custom 3 | text |
| Custom 4 | text |
| Custom 5 | text |
| Custom 6 | text |
3other output fields
List LocationsSearch
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
| Search | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Created | date |
| Created by | text |
| Last modified | date |
| Last modified by | text |
| Name | text |
| Internal name | text |
| Custom keyword | text |
| Address | text |
| City | text |
| State province | text |
| Country | text |
| Postal zip | text |
| Time zone | text |
| Phone | text |
| Latitude | text |
| Longitude | text |
| Description | text |
| Inactive | boolean |
| Website | url |
13other output fields
List QueuesSearch
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
| Limit | number |
| Search | text |
Output fields[3]
| Field | Type |
|---|---|
| Apt limit per | text |
| Block transfers | boolean |
| Client enabled | boolean |
| Color hex | text |
| Created | date |
| Created by | number |
| Description | text |
| Display order | number |
| Email sender | text |
| Enabled | boolean |
| Friday close | text |
| Friday close 2 | text |
| Friday close 3 | text |
| Friday open | text |
| Friday open 2 | text |
| Friday open 3 | text |
| ID | number |
| Kiosk enabled | boolean |
| Last modified | date |
| Last modified by | number |
76other output fields
List ReviewsSearch
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
| Start Date | date |
| End Date | date |
| Rating | number |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Actual wait time mins | number |
| Apt start time | text |
| Author name | text |
| Comment | text |
| Created local time | date |
| Custom keyword | text |
| Date | text |
| First name | text |
| Last name | text |
| Location name | text |
| Name | text |
| Phone number | text |
| Queue name | text |
| Rating | number |
| Rating ID | number |
| Response | text |
| Review date | date |
| Service type | text |
5other output fields
List Service TypesSearch
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
| Search | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Additional for | text |
| Allow booking | boolean |
| Allow in client appointment | boolean |
| Allow kiosk book | boolean |
| Allow kiosk join | boolean |
| Allow online booking | boolean |
| Allow online join | boolean |
| Allow tablet | boolean |
| Attachment label | text |
| Attachment required | boolean |
| Book URL | text |
| Category | text |
| Category ID | number |
| Category description | text |
| Cat icon cdn URL | text |
| Cat icon color | text |
| Color | text |
| Color hex | text |
| Created | date |
| Created by | number |
63other output fields
List Staff MembersSearch
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
| Phone Number | text |
| First Name | text |
| Last Name | text |
| Search | text |
| Search | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Created | date |
| Created by | text |
| Last modified | date |
| Last modified by | text |
| First name | text |
| Last name | text |
| Phone number | text |
| Role ID | number |
| Last login | date |
| Enabled | boolean |
| Last queue watch | text |
| Lang | text |
| Company name | text |
| Login count | number |
| API account | boolean |
| Dbid | number |
| Loc ID | number |
| Last active | text |
| Account source | text |
3other output fields
List Ticket HistorySearch
Input fields[3]
| Field | Type |
|---|---|
| Site ID | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Ticket ID | number |
| Message date | date |
| Date time | date |
| Modified | date |
| Stage | number |
| Stage name | text |
| Type | text |
| Is sms | number |
| Is email | number |
| Is app | number |
| Sms direction | number |
| Audit | number |
| Template ID | number |
| Template status enabled | boolean |
| Staff ID | number |
| Staff name | text |
| Message | text |
| First name | text |
List TicketsSearch
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Actual wait time mins | text |
| Additional services | text |
| Additional services ids | text |
| Address | text |
| Apt end time | time |
| Apt start time | time |
| Availability ID | number |
| Campaign | text |
| Cancel source | text |
| Category | text |
| Completed | text |
| Completed local time | text |
| Created | date |
| Created by | number |
| Created by name | text |
| Created local time | text |
| Customer ID | number |
| Custom field 1 | text |
| Custom field 2 | text |
| Custom field 3 | text |
97other output fields
List Tickets HistorySearch
Input fields[3]
| Field | Type |
|---|---|
| Site ID | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Ticket ID | number |
| Message date | date |
| Date time | date |
| Modified | date |
| Stage | number |
| Stage name | text |
| Type | text |
| Is sms | number |
| Is email | number |
| Is app | number |
| Sms direction | number |
| Audit | number |
| Template ID | number |
| Template status enabled | boolean |
| Staff ID | number |
| Staff name | text |
| Message | text |
| First name | text |
List Waiver AnswersSearch
List WaiversSearch
Create a CustomerAction
Input fields[3]
| Field | Type |
|---|---|
| Site ID | choice |
Output fields[3]
| Field | Type |
|---|---|
| Created | date |
| Created by | text |
| Last modified | date |
| Last modified by | text |
| Location ID | text |
| Location name | text |
| First name | text |
| Last name | text |
| Phone number | text |
| Num tickets | text |
| Address | text |
| Language | text |
| Opt in | boolean |
| Custom 1 | text |
| Custom 2 | text |
| Custom 3 | text |
| Custom 4 | text |
| Custom 5 | text |
| Custom 6 | text |
3other output fields
Create a TicketAction
Input fields[3]
| Field | Type |
|---|---|
| Site ID | choice |
Output fields[3]
| Field | Type |
|---|---|
| Actual wait time mins | text |
| Additional services | text |
| Additional services ids | text |
| Address | text |
| Apt end time | time |
| Apt start time | time |
| Availability ID | number |
| Campaign | text |
| Cancel source | text |
| Category | text |
| Completed | text |
| Completed local time | text |
| Created | date |
| Created by | number |
| Created by name | text |
| Created local time | text |
| Customer ID | number |
| Custom field 1 | text |
| Custom field 2 | text |
| Custom field 3 | text |
97other output fields
Create an AppointmentAction
Input fields[3]
| Field | Type |
|---|---|
| Site ID | choice |
Output fields[3]
| Field | Type |
|---|---|
| Created | date |
| Created by | text |
| Last modified | date |
| Last modified by | text |
| Location ID | text |
| Location name | text |
| First name | text |
| Last name | text |
| Phone number | text |
| Num tickets | text |
| Address | text |
| Language | text |
| Opt in | boolean |
| Custom 1 | text |
| Custom 2 | text |
| Custom 3 | text |
| Custom 4 | text |
| Custom 5 | text |
| Custom 6 | text |
3other output fields
Make an API Calluniversal
Update a CustomerAction
Input fields[3]
| Field | Type |
|---|---|
| Site ID | choice |
Output fields[3]
| Field | Type |
|---|---|
| Created | date |
| Created by | text |
| Last modified | date |
| Last modified by | text |
| Location ID | text |
| Location name | text |
| First name | text |
| Last name | text |
| Phone number | text |
| Num tickets | text |
| Address | text |
| Language | text |
| Opt in | boolean |
| Custom 1 | text |
| Custom 2 | text |
| Custom 3 | text |
| Custom 4 | text |
| Custom 5 | text |
| Custom 6 | text |
3other output fields
Update a TicketAction
Input fields[3]
| Field | Type |
|---|---|
| Site ID | choice |
Update a Ticket GeocodeAction
Input fields[3]
| Field | Type |
|---|---|
| Site ID | choice |
Update an AppointmentAction
Input fields[3]
| Field | Type |
|---|---|
Site IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| Actual wait time mins | text |
| Additional services | text |
| Additional services ids | text |
| Address | text |
| Apt end time | time |
| Apt start time | time |
| Availability ID | number |
| Campaign | text |
| Cancel source | text |
| Category | text |
| Completed | text |
| Completed local time | text |
| Created | text |
| Created by | number |
| Created by name | text |
| Created local time | date |
| Customer ID | number |
| Custom field 1 | text |
| Custom field 2 | text |
| Custom field 3 | text |
97other output fields
Templates
Look for Waitwell templates in the WEXTL template library.
Browse templates →Explore alternative apps
- Appointedd[2]Online booking and appointment scheduling for retail and service businesses.
- AddEventCalendar event sharing and add-to-calendar links for websites and campaigns.
- Acuity SchedulingOnline appointment scheduling for service businesses and calendars.
- AgendizeOnline appointment scheduling and customer engagement platform for businesses.
- AmenitizAll-in-one hotel management platform for bookings, channels, and guests.
References
- WEXTL® Waitwell Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for Waitwell.
- WEXTL® visual workflow builder data.
Last updated: Jul 21, 2026 15:23