About this integration
Virtual queue management and appointment scheduling platform for busy service locations.
There are 6 triggers, 15 search modules and 8 actions available. The integration connects via basic authentication.
How to connect
The credential form asks for WaitWell - API Key.
Prefer the interactive builder form? Open it on the app page.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
| Field | Type | Help |
|---|---|---|
WaitWell - API KeyRequired | password | Log in to WaitWell, go to the Staff page, then either generate a token for an existing staff account or create a new staff account for API access and generate a token for it. |
Use it in workflow automation
Start with Watch Appointments, then add Create a Customer.
The canvas below runs Watch Appointments into Create a Customer — watch the video, then drop a node onto the canvas.
Select the Watch Tickets trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Update a Ticket Geocode as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 14 ready-made modules for scheduling work — each run logs its inputs and outputs for debugging.
Waitwell workflow on the canvas: Watch Tickets then Update a Ticket Geocode
Triggers, searches and actions
Open any Waitwell trigger, search, or action to see its inputs and outputs — 6 triggers, 15 searchs, 8 actions.
Triggers
Use one of 6 triggers to kick off a workflow as soon as an event occurs in the app.
- Watch Appointments
- Watch Customers
- Watch Queues
- Watch Reviews
- Watch Staff Members
1more trigger
Searches
This integration includes 15 search modules for looking data up mid-run.
- Get Ticket Travel Info
- Get Ticket Wait Info
- List Appointment Availability
- List Appointments
- List Customers
10more searches
Actions
Take action during a run with 8 available modules that write data back into the app.
- Create a Customer
- Create an Appointment
- Create a Ticket
- Make an API Call
- Update a Customer
3more actions
Explore the fields available for each Waitwell trigger, search, and action.
Triggers
Output fields
| Field | Type |
|---|---|
Actual wait time mins | text |
Additional services | text |
Additional services ids | text |
Address | text |
Apt end time | time |
Apt start time | time |
Availability ID | number |
Campaign | text |
Cancel source | text |
Category | text |
Completed | text |
Completed local time | text |
Created | text |
Created by | number |
Created by name | text |
Created local time | date |
Customer ID | number |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
97other output fields
Output fields
| Field | Type |
|---|---|
Created | date |
Created by | text |
Last modified | date |
Last modified by | text |
Location ID | text |
Location name | text |
First name | text |
Last name | text |
Phone number | text |
Num tickets | text |
Email | |
Address | text |
Language | text |
Opt in | boolean |
Custom 1 | text |
Custom 2 | text |
Custom 3 | text |
Custom 4 | text |
Custom 5 | text |
Custom 6 | text |
3other output fields
Output fields
| Field | Type |
|---|---|
Apt limit per | text |
Block transfers | boolean |
Client enabled | boolean |
Color hex | text |
Created | date |
Created by | number |
Description | text |
Display order | number |
Email sender | text |
Enabled | boolean |
Friday close | text |
Friday close 2 | text |
Friday close 3 | text |
Friday open | text |
Friday open 2 | text |
Friday open 3 | text |
ID | number |
Kiosk enabled | boolean |
Last modified | date |
Last modified by | number |
76other output fields
Output fields
| Field | Type |
|---|---|
ID | number |
Actual wait time mins | number |
Apt start time | text |
Author name | text |
Comment | text |
Created local time | date |
Custom keyword | text |
Date | text |
Email | |
First name | text |
Last name | text |
Location name | text |
Name | text |
Phone number | text |
Queue name | text |
Rating | number |
Rating ID | number |
Response | text |
Review date | date |
Service type | text |
5other output fields
Output fields
| Field | Type |
|---|---|
Created | date |
Created by | text |
Last modified | date |
Last modified by | text |
Email | |
First name | text |
Last name | text |
Phone number | text |
Role ID | number |
Last login | date |
Enabled | boolean |
Last queue watch | text |
Lang | text |
Company name | text |
Login count | number |
API account | boolean |
Dbid | number |
Loc ID | number |
Last active | text |
Account source | text |
3other output fields
Output fields
| Field | Type |
|---|---|
Actual wait time mins | text |
Additional services | text |
Additional services ids | text |
Address | text |
Apt end time | time |
Apt start time | time |
Availability ID | number |
Campaign | text |
Cancel source | text |
Category | text |
Completed | text |
Completed local time | text |
Created | date |
Created by | number |
Created by name | text |
Created local time | text |
Customer ID | number |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
97other output fields
Searches
Input fields
| Field | Type |
|---|---|
Site ID | choice |
From Latitude | text |
From Longitude | text |
Output fields
| Field | Type |
|---|---|
Success | boolean |
Message | text |
Message details | text |
Data | object |
Input fields
| Field | Type |
|---|---|
Site ID | choice |
Output fields
| Field | Type |
|---|---|
Estimated wait time | text |
Estimated wait secs | number |
Queue name | text |
Minutes | number |
Is open | number |
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Start Date | text |
End Date | text |
Check Dates | number |
Booking Mode | number |
Meet Method ID | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Title | text |
Slots | array |
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Active | number |
Start Date | date |
End Date | date |
Date Type | choice |
Stage | text |
Phone Number | text |
Email | |
First Name | text |
Search | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Actual wait time mins | text |
Additional services | text |
Additional services ids | text |
Address | text |
Apt end time | time |
Apt start time | time |
Availability ID | number |
Campaign | text |
Cancel source | text |
Category | text |
Completed | text |
Completed local time | text |
Created | text |
Created by | number |
Created by name | text |
Created local time | date |
Customer ID | number |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
97other output fields
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Phone Number | text |
First Name | text |
Last Name | text |
Search | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Created | date |
Created by | text |
Last modified | date |
Last modified by | text |
Location ID | text |
Location name | text |
First name | text |
Last name | text |
Phone number | text |
Num tickets | text |
Email | |
Address | text |
Language | text |
Opt in | boolean |
Custom 1 | text |
Custom 2 | text |
Custom 3 | text |
Custom 4 | text |
Custom 5 | text |
Custom 6 | text |
3other output fields
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Search | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Created | date |
Created by | text |
Last modified | date |
Last modified by | text |
Name | text |
Internal name | text |
Custom keyword | text |
Address | text |
City | text |
State province | text |
Country | text |
Postal zip | text |
Time zone | text |
Phone | text |
Latitude | text |
Longitude | text |
Description | text |
Inactive | boolean |
Website | url |
Email |
13other output fields
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Apt limit per | text |
Block transfers | boolean |
Client enabled | boolean |
Color hex | text |
Created | date |
Created by | number |
Description | text |
Display order | number |
Email sender | text |
Enabled | boolean |
Friday close | text |
Friday close 2 | text |
Friday close 3 | text |
Friday open | text |
Friday open 2 | text |
Friday open 3 | text |
ID | number |
Kiosk enabled | boolean |
Last modified | date |
Last modified by | number |
76other output fields
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Start Date | date |
End Date | date |
Rating | number |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Actual wait time mins | number |
Apt start time | text |
Author name | text |
Comment | text |
Created local time | date |
Custom keyword | text |
Date | text |
Email | |
First name | text |
Last name | text |
Location name | text |
Name | text |
Phone number | text |
Queue name | text |
Rating | number |
Rating ID | number |
Response | text |
Review date | date |
Service type | text |
5other output fields
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Search | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Additional for | text |
Allow booking | boolean |
Allow in client appointment | boolean |
Allow kiosk book | boolean |
Allow kiosk join | boolean |
Allow online booking | boolean |
Allow online join | boolean |
Allow tablet | boolean |
Attachment label | text |
Attachment required | boolean |
Book URL | text |
Category | text |
Category ID | number |
Category description | text |
Cat icon cdn URL | text |
Cat icon color | text |
Color | text |
Color hex | text |
Created | date |
Created by | number |
63other output fields
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Phone Number | text |
First Name | text |
Last Name | text |
Email | |
Search | text |
Search | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Created | date |
Created by | text |
Last modified | date |
Last modified by | text |
Email | |
First name | text |
Last name | text |
Phone number | text |
Role ID | number |
Last login | date |
Enabled | boolean |
Last queue watch | text |
Lang | text |
Company name | text |
Login count | number |
API account | boolean |
Dbid | number |
Loc ID | number |
Last active | text |
Account source | text |
3other output fields
Input fields
| Field | Type |
|---|---|
Site ID | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Ticket ID | number |
Message date | date |
Date time | date |
Modified | date |
Stage | number |
Stage name | text |
Type | text |
Is sms | number |
Is email | number |
Is app | number |
Sms direction | number |
Audit | number |
Template ID | number |
Template status enabled | boolean |
Staff ID | number |
Staff name | text |
Message | text |
First name | text |
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Actual wait time mins | text |
Additional services | text |
Additional services ids | text |
Address | text |
Apt end time | time |
Apt start time | time |
Availability ID | number |
Campaign | text |
Cancel source | text |
Category | text |
Completed | text |
Completed local time | text |
Created | date |
Created by | number |
Created by name | text |
Created local time | text |
Customer ID | number |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
97other output fields
Input fields
| Field | Type |
|---|---|
Site ID | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Ticket ID | number |
Message date | date |
Date time | date |
Modified | date |
Stage | number |
Stage name | text |
Type | text |
Is sms | number |
Is email | number |
Is app | number |
Sms direction | number |
Audit | number |
Template ID | number |
Template status enabled | boolean |
Staff ID | number |
Staff name | text |
Message | text |
First name | text |
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Waiver answers | array |
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Created | date |
Created by | number |
Last modified | date |
Last modified by | number |
Enabled | number |
Is deleted | number |
Waiver title | text |
Description | text |
Waiver alert answer value | text |
Signature required | number |
Location ID | number |
Actions
Input fields
| Field | Type |
|---|---|
Site ID | choice |
Output fields
| Field | Type |
|---|---|
Created | date |
Created by | text |
Last modified | date |
Last modified by | text |
Location ID | text |
Location name | text |
First name | text |
Last name | text |
Phone number | text |
Num tickets | text |
Email | |
Address | text |
Language | text |
Opt in | boolean |
Custom 1 | text |
Custom 2 | text |
Custom 3 | text |
Custom 4 | text |
Custom 5 | text |
Custom 6 | text |
3other output fields
Input fields
| Field | Type |
|---|---|
Site ID | choice |
Output fields
| Field | Type |
|---|---|
Created | date |
Created by | text |
Last modified | date |
Last modified by | text |
Location ID | text |
Location name | text |
First name | text |
Last name | text |
Phone number | text |
Num tickets | text |
Email | |
Address | text |
Language | text |
Opt in | boolean |
Custom 1 | text |
Custom 2 | text |
Custom 3 | text |
Custom 4 | text |
Custom 5 | text |
Custom 6 | text |
3other output fields
Input fields
| Field | Type |
|---|---|
Site ID | choice |
Output fields
| Field | Type |
|---|---|
Actual wait time mins | text |
Additional services | text |
Additional services ids | text |
Address | text |
Apt end time | time |
Apt start time | time |
Availability ID | number |
Campaign | text |
Cancel source | text |
Category | text |
Completed | text |
Completed local time | text |
Created | date |
Created by | number |
Created by name | text |
Created local time | text |
Customer ID | number |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
97other output fields
Input fields
| Field | Type |
|---|---|
URLRequired | text |
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
Output fields
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
Input fields
| Field | Type |
|---|---|
Site ID | choice |
Output fields
| Field | Type |
|---|---|
Created | date |
Created by | text |
Last modified | date |
Last modified by | text |
Location ID | text |
Location name | text |
First name | text |
Last name | text |
Phone number | text |
Num tickets | text |
Email | |
Address | text |
Language | text |
Opt in | boolean |
Custom 1 | text |
Custom 2 | text |
Custom 3 | text |
Custom 4 | text |
Custom 5 | text |
Custom 6 | text |
3other output fields
Input fields
| Field | Type |
|---|---|
Site IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Actual wait time mins | text |
Additional services | text |
Additional services ids | text |
Address | text |
Apt end time | time |
Apt start time | time |
Availability ID | number |
Campaign | text |
Cancel source | text |
Category | text |
Completed | text |
Completed local time | text |
Created | text |
Created by | number |
Created by name | text |
Created local time | date |
Customer ID | number |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
97other output fields
Input fields
| Field | Type |
|---|---|
Site ID | choice |
Input fields
| Field | Type |
|---|---|
Site ID | choice |