Waitwell Integrations

Virtual queue management and appointment scheduling platform for busy service locations. Connect Waitwell to AI agents, automate workflows, and scale with confidence.

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Watch AppointmentsTriggers when a new appointment is created or an existing one is updated.
Watch CustomersTriggers when a new customer record is created or an existing one is updated.
Watch QueuesTriggers when a new queue is created or an existing one is modified.
Watch ReviewsTriggers when a new customer review is submitted.
Watch Staff MembersTriggers when a new staff member is added or an existing one is updated.
Watch TicketsTriggers when a new queue ticket is created or an existing one changes status.
Create a CustomerCreates a new customer record in Waitwell.
Create an AppointmentSchedules a new appointment at a specified location and time slot.
Create a TicketIssues a new queue ticket for a customer at a specified location.
Get Ticket Travel InfoRetrieves the estimated travel distance, duration, and direction for a specific ticket.
Get Ticket Wait InfoRetrieves the current wait time and position in queue for an active ticket.
List Appointment AvailabilityReturns a list of open time slots available for booking at a given location.
List AppointmentsReturns a paginated list of appointments filtered by location or date range.
List CustomersReturns a paginated list of customer records in the organization.
List LocationsReturns a list of service locations configured in the Waitwell account.
List QueuesReturns a list of queues for a given location.
List ReviewsReturns a paginated list of customer reviews submitted for a location.
List Service TypesReturns a list of service types available at the specified location.
List Staff MembersReturns a list of staff members assigned to a location.
List Ticket HistoryReturns the history of status changes and events for a specific ticket.