Can BoldDesk trigger actions in TOPdesk, and TOPdesk in BoldDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate BoldDesk and TOPdesk?

No. BoldDesk-to-TOPdesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

BoldDesk + TOPdesk Integration

Keep BoldDesk and TOPdesk aligned: when support events happen in one, update the other automatically.

Example: when BoldDesk's "Watch Activity" fires, WEXTL can "Archive a Location" in TOPdesk. BoldDesk has 8 triggers (including Watch Activity, Watch Activity Attachment, and Watch Activity Comments); TOPdesk has 63 actions (including Archive a Location, Archive a Location, and Archive an Asset).

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BoldDesk triggersTOPdesk actions

BoldDesk workflow triggers

TOPdesk workflow actions

Frequently asked questions

Common questions about connecting BoldDesk and TOPdesk.

Connect your BoldDesk and TOPdesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

BoldDeskBrowse all BoldDesk triggers, actions, and integrations.

TOPdeskBrowse all TOPdesk triggers, actions, and integrations.

BoldDesk + TOPdesk Integration

Frequently asked questions

How do I connect BoldDesk and TOPdesk?

What can I automate between BoldDesk and TOPdesk?

Can BoldDesk trigger actions in TOPdesk, and TOPdesk in BoldDesk?

Do I need to write code to integrate BoldDesk and TOPdesk?

Explore BoldDesk and TOPdesk, or get started

BoldDesk + TOPdesk Integration

Frequently asked questions

How do I connect BoldDesk and TOPdesk?

What can I automate between BoldDesk and TOPdesk?

Can BoldDesk trigger actions in TOPdesk, and TOPdesk in BoldDesk?

Do I need to write code to integrate BoldDesk and TOPdesk?

Explore BoldDesk and TOPdesk, or get started