STEP 1
Connect Classe365 and TOPdesk
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Classe365 and TOPdesk Integration
Keep Classe365 and TOPdesk in sync by integrating their events and actions. When support events happen in Classe365, update the TOPdesk automatically - without any line of code in visual workflow builder.
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Learn about Classe365 and TOPdesk
Detailed info you need to know about Classe365 and TOPdesk integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Classe365 to TOPdesk
Set up your Classe365 and TOPdesk integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Classe365 and TOPdesk nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Classe365 and TOPdesk. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Classe365 and TOPdesk work in WEXTL?
WEXTL exposes actions and triggers for Classe365 and TOPdesk that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Classe365 triggersTOPdesk actions
Classe365 modules
- Create a TaskAdds task data using the API.
- Create an InvoiceAllows the user to create an invoice using the API.
- Create or Update a DepartmentAllows you to insert a new department or update an existing department in Classe365. Provide an ID for updates or omit it to insert a new department.
- Create or Update a StudentCreates a new student record in Classe365 or updates an existing one if the ID field is included in the request body. Supports optional base64 profile image and attachments.
- Create or Update a SubjectInserts a new subject or updates an existing subject in a section.
- Create or Update AttendanceAdds or updates attendance records for a specific class, section, subject, and date.
- Create/Update a ClassAllows you to insert a new class or update an existing class in the system.
- Create/Update a SectionAllows you to insert a new section or update an existing section for a class.
- Create/Update an AgentAllows you to add agent data or update existing agent data.
- Create/Update Assessment ScoreAdds or updates assessment scores for one or more students in a given assessment.
- Create/Update Form SubmissionAllows adding or updating form submission details through the API.
- Create/Update Teacher DataInserts a new teacher or updates an existing teacher in Classe365.
- Enroll a Student in a Class-SectionEnrolls a student into a class-section under a specific academic session.
- Enroll a Student in Elective SubjectsEnrolls or unassigns a student to or from elective subjects in a specific academic session.
- Get a Student ScoreFetches the assessment scores for a specific student in a given academic session.
- Get a Subject ScoreFetches assessment scores for a specific subject in a given academic session.
- Get Academic Data for a ParticularGets data for a particular department, class, section, or subject.
- Get Academic Data for AllGets academic structure data for all classes, sections, and subjects together.
- Get Academic SessionsGets the data of all unlocked academic sessions.
- Get Account EntriesRetrieves ledger entries for a given account and optionally filters them by ledger, date, or entry number.
- Get Admin DataRetrieves a list of administrators to verify the connection and view admin info.
- Get Agent DataGets agent information using the API.
- Get AssessmentsRetrieves all assessments for a particular academic session from Classe365.
- Get Attendance by DateFetches attendance data for all students across all classes, sections, and sessions for a specific date.
- Get Attendance by DateReturns attendance data for all students on a specific date in Linear View (LV) format.
- Get Attendance DataRetrieves attendance data for a specific academic session, class, section, and date, optionally filtered by subject and session.
- Get Attendance SettingsRetrieves the attendance settings for a given academic session.
- Get Fees DataRetrieves fees, invoices, and payments data from Classe365. You can get all fees or filter by a specific fee, invoice, or payment. Supports optional date filtering for invoices.
- Get Form Submission DetailsGets details of a particular form submission.
- Get InvoicesRetrieves invoice data from Classe365 based on optional filters such as fee ID, status, type, recurring flag, and date ranges. Supports pagination and returns JSON-formatted invoice records.
- Get Ledger Account DataAllows you to get ledger account data.
- Get Student AttributesRetrieves all student attribute fields and their configurations, such as name, type, required status, and visibility.
- Get Student DataRetrieves student information from Classe365 based on an academic session and optional filters such as student ID, admission number, or class.
- Get Student ScoresFetches the assessment scores for multiple students in a given academic session, with optional pagination.
- Get Submission DataGets submissions information using the API.
- Get Task DataRetrieves task information using the API.
- Get Teachers DataRetrieves teachers' data from Classe365.
- Get Total Student CountRetrieves the total number of students in the system for your organization.
- Make an API CallPerforms an arbitrary authorized API call.
- Update Student StatusUpdates the status of one or more students to active or alumni, accepting up to 20 students per request.
- Update Student Subject StatusUpdates the enrollment status of a student for a specific subject.
- Watch StudentsTriggers when new students are added to a selected academic session.
- Watch TeachersTriggers when new teachers are added to a selected session.
TOPdesk modules
- Archive a LocationArchives a specific location from the system.
- Archive a LocationArchives a location partially.
- Archive an AssetArchives an asset by moving it to the archival storage.
- Copy an AssetCopies an asset from a source location to a destination.
- Create a Custom Task NotificationCreates a notification for a custom task.
- Create a PersonCreates a person record in the system.
- Create a ServiceCreates a new service entry in the system.
- Create an AssetCreates an asset in the specified service.
- Create an IncidentCreates an incident in the system.
- Create an OperatorCreates a new operator in the system.
- Create LocationCreates a new location within the system.
- Delete an EmailDeletes an email from the user's mailbox.
- Delete AssetsDeletes assets in bulk from the service.
- Filter AssetsFilters assets based on specified criteria using a POST request.
- Get a Current PersonGets the current person's information.
- Get a Person CountRetrieves the total number of persons in a specified context.
- Get a ServiceRetrieves a specific service based on the provided criteria.
- Get a Service WindowRetrieves a service window based on specified criteria.
- Get a Supplier by IDRetrieves a supplier using their unique ID.
- Get a TOPdesk Product VersionRetrieves the version of a TOPdesk product.
- Get an AssetRetrieves details of a specific asset by its ID.
- Get an Email by IDRetrieves an email by its ID.
- Get an Incident by IDRetrieves details of an incident using its ID.
- Get an Incident by NumberRetrieves an incident by its unique number for detailed information.
- Get an Operator by IDRetrieves an operator using their ID.
- Get API VersionRetrieves the current version of the API in use.
- Get Asset Current History ItemsRetrieves the current history items of an asset.
- Get Asset Past History ItemsRetrieves past history items for a specified asset.
- Get Current Operator IDGets the current operator's ID.
- Get Linked Assets of ServiceRetrieves linked assets associated with a service.
- Get Location by IDRetrieves a location using the specified ID.
- Get Optional Searchlist ValuesRetrieves optional values from a search list.
- Get Supplier by IDRetrieves a supplier's information using their ID.
- Link Assets to a ServiceLinks assets to a specific service identified by the user.
- List Archiving ReasonsRetrieves a list of archiving reasons.
- List AssetsRetrieves a list of assets from the service.
- List CategoriesRetrieves a list of all categories available in the service.
- List IncidentsRetrieves a list of incidents.
- List LocationsRetrieves data of multiple locations.
- List OperatorsRetrieves a list of operators from the service.
- List PersonsRetrieves a list of persons from the service.
- List Service WindowsRetrieves a list of service windows from the system.
- List ServicesRetrieves a list of services.
- List SuppliersRetrieves a list of suppliers from the service.
- List Time Spent ReasonsLists the reasons for time spent entries.
- Lookup SuppliersSearches for suppliers based on specified criteria.
- Make an API CallMakes an arbitrary call to the API.
- SearchSearches for the specified data.
- Unarchive a LocationRestores a previously archived location to its original state.
- Unarchive a LocationUnarchives a specified location.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Classe365 and TOPdesk integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Classe365 and TOPdesk.
Connect your Classe365 and TOPdesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Classe365's "Watch Students" fires, WEXTL can "Archive a Location" in TOPdesk. Classe365 has 2 triggers (including Watch Students and Watch Teachers); TOPdesk has 63 actions (including Archive a Location, Archive a Location, and Archive an Asset). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Classe365-to-TOPdesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Classe365 (or TOPdesk) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Classe365 + TOPdesk automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Classe365 and TOPdesk integration.
- Classe365 and TOPdesk integration source code, module specs and credentials implementation.
- Our Classe365 and TOPdesk integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Classe365 and TOPdesk — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Classe365 integration information
- TOPdesk integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library