Can Deskpro trigger actions in ManageEngine, and ManageEngine in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and ManageEngine?

No. Deskpro-to-ManageEngine automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + ManageEngine Integration

Keep Deskpro and ManageEngine aligned: when support events happen in one, update the other automatically.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Add Tags to a Request" in ManageEngine. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); ManageEngine has 55 actions (including Add Tags to a Request, Add/Update a Request Resolution, and Assign a Request).

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

Deskpro triggersManageEngine actions

Deskpro workflow triggers

ManageEngine workflow actions

Frequently asked questions

Common questions about connecting Deskpro and ManageEngine.

Connect your Deskpro and ManageEngine accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

ManageEngineBrowse all ManageEngine triggers, actions, and integrations.

Deskpro + ManageEngine Integration

Frequently asked questions

How do I connect Deskpro and ManageEngine?

What can I automate between Deskpro and ManageEngine?

Can Deskpro trigger actions in ManageEngine, and ManageEngine in Deskpro?

Do I need to write code to integrate Deskpro and ManageEngine?

Explore Deskpro and ManageEngine, or get started

Deskpro + ManageEngine Integration

Frequently asked questions

How do I connect Deskpro and ManageEngine?

What can I automate between Deskpro and ManageEngine?

Can Deskpro trigger actions in ManageEngine, and ManageEngine in Deskpro?

Do I need to write code to integrate Deskpro and ManageEngine?

Explore Deskpro and ManageEngine, or get started