What actions can I run in ManageEngine?

55 actions are available, including "Get a Project Task", "Get a Request", and "Get a Request Note", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

ManageEngine Integrations

IT service desk platform for requests, tasks, projects, and user support operations. When ManageEngine issues update, notify owners or sync status to other systems.

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Watch RequestsTriggers when a new request is made.
Watch TasksTriggers when a new task is created or an existing task is updated.
Get a Project TaskRetrieves a specific project task.
Get a RequestRetrieves a specific request by identifier.
Get a Request NoteRetrieves a specific request note by its identifier.
Get a Request ResolutionRetrieves the resolution details of a request.
Get a Request SummaryRetrieves a summarized view of a request.
Get a Request TaskRetrieves a specific request task.
Get a TaskRetrieves a specific task.
Get a UserRetrieves a specific user.
List Project Task AttachmentsRetrieves all attachments associated with a project task.
List Project TasksRetrieves all tasks associated with a project.
List Request NotesRetrieves all notes associated with a request.
List RequestsRetrieves a list of all requests.
List Request TasksRetrieves all tasks associated with a request.
List Task AttachmentsRetrieves all attachments associated with a task.
List TasksRetrieves a list of all tasks.
List UsersRetrieves a list of all users.
Add Tags to a RequestAttaches tags to a request for categorization.
Add/Update a Request ResolutionAdds a new request resolution or updates an existing one.
Assign a RequestAssigns a request to a specified user or group.
Assign a Task OwnerAssigns an owner to a specified task.
Assign a Task OwnerAssigns an owner to a request task.
Assign a Task OwnerAssigns an owner to a project task.
Associate a ProjectLinks a request to a project.
Close a RequestMarks a request as closed.
Close a TaskMarks a task as completed or closed.
Create a Project TaskCreates a task under a project.
Create a RequestCreates a new request record in the system.
Create a Request NoteCreates a note associated with a request.
Create a Request TaskCreates a task under a specific request.
Create a TaskCreates a task with the specified details.
Create a UserCreates a new user in the system.
Delete a Project TaskDeletes a project task from a specific project.
Delete a Project Task AttachmentDeletes an attachment from a project task.
Delete a RequestDeletes a request from the system.
Delete a Request NoteDeletes a request note from the specified service.
Delete a Request TaskDeletes a request task from the system.
Delete a Request Task AttachmentDeletes an attachment from a request task.
Delete a TaskDeletes a specified task from the system or service.
Delete a Task AttachmentDeletes an attachment from a task.
Delete a UserDeletes a user from the service.
Dissociate a Project from a RequestRemoves the association between a request and a project.
Download a Project Task AttachmentDownloads an attachment from a project task.
Download a Request Task AttachmentDownloads an attachment from a request task.
Download a Task AttachmentDownloads an attachment from a task.
Make an API CallPerforms an arbitrary authorized API call.
Mark a Task OwnerMarks or confirms the owner of a task.
Merge RequestsCombines multiple requests into a single request.
Pick Up a RequestAssigns the request to the current user.
Trigger a TaskManually triggers a task in the specified service.
Update a Project TaskUpdates an existing project task with new information.
Update a RequestUpdates an existing request.
Update a Request NoteUpdates an existing request note.
Update a Request TaskUpdates an existing request task.
Update a TaskUpdates an existing task.
Update a UserUpdates an existing user.

When to use ManageEngine

Common scenarios where ManageEngine automation saves time and reduces manual work.

React to "Watch Requests" in ManageEngine in real time: route the event into CRM, chat, ticketing, or any connected service.
Run "Get a Request" in ManageEngine from any upstream event — map fields once and let the automation handle the rest.
Layer "Get a Project Task" from ManageEngine with filters, transforms, and AI steps to build automations that match your exact business logic.

How to connect

Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.

Full API documentation

Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.

Connecting ManageEngine to WEXTL®

Field	Type	Help
DomainRequired	url	Service or Custom Domain
API KeyRequired	password	You can generate API Key via Admin -> Technicians/Users. See for more.

Use in workflow automation

Start from ManageEngine’s Watch Tasks trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Create a Project Task as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 57 ready-made steps for support work, and every run records what went in and what came back.

ManageEngine workflow on the canvas: Watch Tasks then Create a Project Task

Frequently asked questions

Common questions about automating ManageEngine in your workflows.

ManageEngine has 2 triggers, including "Watch Requests" and "Watch Tasks". Use them to start workflows the moment ManageEngine events fire — no polling required.

Field

Type

Help

DomainRequired

url

Service or Custom Domain

API KeyRequired

password

You can generate API Key via Admin -> Technicians/Users. See for more.

Use in workflow automation

Start from ManageEngine’s Watch Tasks trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Create a Project Task as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 57 ready-made steps for support work, and every run records what went in and what came back.

ManageEngine Integrations

When to use ManageEngine

How to connect

Use in workflow automation

Frequently asked questions

ManageEngine Integrations

When to use ManageEngine

How to connect

Connect ManageEngine to any app in workflows

Use in workflow automation

Frequently asked questions

Connect ManageEngine to any app in workflows

Connect ManageEngine to any app in workflows

Connect ManageEngine to any app in workflows

ManageEngine Integrations

ManageEngine triggers and actions

When to use ManageEngine

How to connect

Use in workflow automation

Frequently asked questions

What triggers does ManageEngine support?

What actions can I run in ManageEngine?

Do I need to write code to automate this?

Is the integration secure?

ManageEngine Integrations

ManageEngine triggers and actions

When to use ManageEngine

How to connect

Connect ManageEngine to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does ManageEngine support?

What actions can I run in ManageEngine?

Do I need to write code to automate this?

Is the integration secure?

Connect ManageEngine to any app in workflows

Connect ManageEngine to any app in workflows

Connect ManageEngine to any app in workflows