Can Deskpro trigger actions in Plain, and Plain in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and Plain?

No. Deskpro-to-Plain automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + Plain Integration

Keep Deskpro and Plain aligned: when support events happen in one, update the other automatically.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Add Companies and Tenants to Tiers" in Plain. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); Plain has 37 actions (including Add Companies and Tenants to Tiers, Add Customers to Tenants, and Add Customer to a Customer Group).

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Deskpro triggersPlain actions

Deskpro workflow triggers

Plain workflow actions

Frequently asked questions

Common questions about connecting Deskpro and Plain.

Connect your Deskpro and Plain accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

PlainBrowse all Plain triggers, actions, and integrations.

Deskpro + Plain Integration

Frequently asked questions

How do I connect Deskpro and Plain?

What can I automate between Deskpro and Plain?

Can Deskpro trigger actions in Plain, and Plain in Deskpro?

Do I need to write code to integrate Deskpro and Plain?

Explore Deskpro and Plain, or get started

Deskpro + Plain Integration

Frequently asked questions

How do I connect Deskpro and Plain?

What can I automate between Deskpro and Plain?

Can Deskpro trigger actions in Plain, and Plain in Deskpro?

Do I need to write code to integrate Deskpro and Plain?

Explore Deskpro and Plain, or get started