Can Deskpro trigger actions in Vivantio, and Vivantio in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and Vivantio?

No. Deskpro-to-Vivantio automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + Vivantio Integration

Keep Deskpro and Vivantio aligned: when support events happen in one, update the other automatically.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Create a Caller" in Vivantio. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); Vivantio has 34 actions (including Create a Caller, Create a Client, and Create a Location).

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Deskpro triggersVivantio actions

Deskpro workflow triggers

Vivantio workflow actions

Frequently asked questions

Common questions about connecting Deskpro and Vivantio.

Connect your Deskpro and Vivantio accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

VivantioBrowse all Vivantio triggers, actions, and integrations.

Deskpro + Vivantio Integration

Frequently asked questions

How do I connect Deskpro and Vivantio?

What can I automate between Deskpro and Vivantio?

Can Deskpro trigger actions in Vivantio, and Vivantio in Deskpro?

Do I need to write code to integrate Deskpro and Vivantio?

Explore Deskpro and Vivantio, or get started

Deskpro + Vivantio Integration

Frequently asked questions

How do I connect Deskpro and Vivantio?

What can I automate between Deskpro and Vivantio?

Can Deskpro trigger actions in Vivantio, and Vivantio in Deskpro?

Do I need to write code to integrate Deskpro and Vivantio?

Explore Deskpro and Vivantio, or get started