Can Deskpro trigger actions in Frill, and Frill in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and Frill?

No. Deskpro-to-Frill automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + Frill Integration

Keep Deskpro and Frill aligned: when support events happen in one, update the other automatically.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Create an Announcement" in Frill. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); Frill has 12 actions (including Create an Announcement, Create an Idea, and Delete an Announcement).

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Deskpro triggersFrill actions

Deskpro workflow triggers

Frill workflow actions

Frequently asked questions

Common questions about connecting Deskpro and Frill.

Connect your Deskpro and Frill accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

FrillBrowse all Frill triggers, actions, and integrations.

Deskpro + Frill Integration

Frequently asked questions

How do I connect Deskpro and Frill?

What can I automate between Deskpro and Frill?

Can Deskpro trigger actions in Frill, and Frill in Deskpro?

Do I need to write code to integrate Deskpro and Frill?

Explore Deskpro and Frill, or get started

Deskpro + Frill Integration

Frequently asked questions

How do I connect Deskpro and Frill?

What can I automate between Deskpro and Frill?

Can Deskpro trigger actions in Frill, and Frill in Deskpro?

Do I need to write code to integrate Deskpro and Frill?

Explore Deskpro and Frill, or get started