About this integration
Omnichannel messaging platform for WhatsApp conversations, templates, and customer support. This integration exposes its full API as workflow modules.
The integration includes 1 trigger, 1 search module and 4 actions. Connections use basic authentication. Webhook-based triggers fire instantly without polling.
How to connect
The credential form asks for API Key and Platform ID.
Prefer the interactive builder form? Open it on the app page.
Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
Connecting MyAlice to WEXTL®
| Field | Type | Help |
|---|---|---|
API KeyRequired | password | To obtain your authentication key, navigate to your Team Settings in the dashboard. Locate the API Key and store it. |
Platform IDRequired | text | The ID of the WhatsApp Platform, can be found in Dashboard. |
Use it in workflow automation
Start with Watch Events, then add Make an API Call.
The canvas below runs Watch Events into Make an API Call — watch the video, then drop a node onto the canvas.
Select the Watch Events trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Send an Attachment as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 5 ready-made modules for communication work — each run logs its inputs and outputs for debugging.
MyAlice workflow on the canvas: Watch Events then Send an Attachment
Triggers, searches and actions
Browse every MyAlice module field below: 1 trigger, 1 search, and 4 actions you can drop onto the canvas.
Triggers
This integration includes 1 trigger — start a workflow the moment something changes in the app.
- Watch Events
Searches
Use any of 1 search module to retrieve records without leaving the workflow canvas.
- List Channels
Actions
This integration includes 4 action modules — create, update, or delete records as part of any workflow.
- Make an API Call
- Send an Attachment
- Send a Text Message
- Send a WhatsApp Template
Explore the fields available for each MyAlice trigger, search, and action.
Triggers
| Field | Type |
|---|---|
Action | text |
Customer | object |
ID | number |
Primary ID | text |
Avatar | text |
First Name | text |
Last Name | text |
Full Name | text |
Gender | text |
Timezone | text |
Locale | text |
Language | text |
Channel | object |
ID | number |
Type | text |
Name | text |
Team | object |
ID | number |
Name | text |
Ticket | object |
ID | number |
Is Replied | boolean |
Is Resolved | boolean |
Conversation Text | text |
Created At | text |
Assigned Agent | object |
Assigned Group | text |
Resolved By | text |
Tags | array |
Searches
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
ID | number |
Title | text |
Number | text |
Actions
| Field | Type |
|---|---|
URLRequired | text |
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
| Field | Type |
|---|---|
Customer IDRequired | text |
Attachment TypeRequired | choice |
Attachment URLRequired | text |
| Field | Type |
|---|---|
ID | text |
Project ID | number |
Timestamp | text |
Function Name | text |
Message | text |
Status | text |
Extra | object |
Timestamp | text |
Project ID | number |
Platform ID | number |
Customer ID | number |
Customer Phone | text |
Template ID | text |
Template Name | text |
Source | text |
Success | boolean |
Report | object |
| Field | Type |
|---|---|
Customer IDRequired | text |
TextRequired | text |
| Field | Type |
|---|---|
ID | text |
Project ID | number |
Timestamp | text |
Function Name | text |
Message | text |
Status | text |
Extra | object |
Timestamp | text |
Project ID | number |
Platform ID | number |
Customer ID | number |
Customer Phone | text |
Template ID | text |
Template Name | text |
Source | text |
Success | boolean |
Report | object |
| Field | Type |
|---|---|
Template IDRequired | choice |
Channel IDRequired | choice |
Customer PhoneRequired | text |
Attachment | object |
Image Attachment | text |
Audio Attachment | text |
Video Attachment | text |
Document Attachment | text |
| Field | Type |
|---|---|
ID | text |
Project ID | number |
Timestamp | text |
Function Name | text |
Message | text |
Status | text |
Extra | object |
Timestamp | text |
Project ID | number |
Platform ID | number |
Customer ID | number |
Customer Phone | text |
Template ID | text |
Template Name | text |
Source | text |
Success | boolean |
Report | object |