MyAlice icon

MyAlice

Omnichannel messaging platform for WhatsApp conversations, templates, and customer support.

1 trigger1 search4 actionsInstant (webhooks)Auth: API key

AI-assisted documentation4 min read

This documentation is compiled from our integration source code, internal specs for MyAlice, its official API documentation and anonymized requests logs we collect from our support team[2].

Open MyAlice on WEXTL →

Before you set up the credential, make sure you have an active MyAlice account and an API access token from your account settings ready.[3]

  • API KeypasswordRequired

    To obtain your authentication key, navigate to your Team Settings in the dashboard. Locate the API Key and store it.

    [1]
  • Platform IDtextRequired

    The ID of the WhatsApp Platform, can be found in Dashboard.

    [1]
  1. Log in to your WEXTL account, add the MyAlice node module to your workflow, and click Create new credential.
    Instant triggers use webhooks — click Create a webhook first when adding one, then create the credential.
  2. Optional: In the Credential name field, enter a name for the credential.
  3. Enter the authentication credentials you copied from your MyAlice account, or follow the on-screen instructions to create the credential.
  4. If prompted, authenticate your account and confirm access.
  5. If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Connecting MyAlice to WEXTL®
Video slide demonstrates how to integrate MyAlice in the WEXTL visual workflow builder.[4]

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

Watch EventsTrigger
Output fields[3]
FieldType
Actiontext
Customerobject
IDnumber
Primary IDtext
Avatartext
First Nametext
Last Nametext
Full Nametext
Gendertext
Timezonetext
Localetext
Languagetext
Channelobject
IDnumber
Typetext
Nametext
Teamobject
IDnumber
Nametext
Ticketobject
IDnumber
Is Repliedboolean
Is Resolvedboolean
Conversation Texttext
Created Attext
Assigned Agentobject
Assigned Grouptext
Resolved Bytext
Tagsarray
List ChannelsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDnumber
Titletext
Numbertext
Make an API Calluniversal
Input fields[3]
FieldType
URLRequired
text
MethodRequired
choice
Headersarray
Headerobject
Query Stringarray
Parameterobject
Bodytext
Output fields[3]
FieldType
Bodytext
Headersobject
Status codenumber
Send a Text MessageAction
Input fields[3]
FieldType
Customer IDRequired
text
TextRequired
text
Output fields[3]
FieldType
IDtext
Project IDnumber
Timestamptext
Function Nametext
Messagetext
Statustext
Extraobject
Timestamptext
Project IDnumber
Platform IDnumber
Customer IDnumber
Customer Phonetext
Template IDtext
Template Nametext
Sourcetext
Successboolean
Reportobject
Send a WhatsApp TemplateAction
Input fields[3]
FieldType
Template IDRequired
choice
Channel IDRequired
choice
Customer PhoneRequired
text
Attachmentobject
Image Attachmenttext
Audio Attachmenttext
Video Attachmenttext
Document Attachmenttext
Output fields[3]
FieldType
IDtext
Project IDnumber
Timestamptext
Function Nametext
Messagetext
Statustext
Extraobject
Timestamptext
Project IDnumber
Platform IDnumber
Customer IDnumber
Customer Phonetext
Template IDtext
Template Nametext
Sourcetext
Successboolean
Reportobject
Send an AttachmentAction
Input fields[3]
FieldType
Customer IDRequired
text
Attachment TypeRequired
choice
Attachment URLRequired
text
Output fields[3]
FieldType
IDtext
Project IDnumber
Timestamptext
Function Nametext
Messagetext
Statustext
Extraobject
Timestamptext
Project IDnumber
Platform IDnumber
Customer IDnumber
Customer Phonetext
Template IDtext
Template Nametext
Sourcetext
Successboolean
Reportobject

Look for MyAlice templates in the WEXTL template library.

Browse templates →
  1. WEXTL® MyAlice Source Code connector implementation.
  2. Our users use cases and automations.
  3. Official API Documentation for MyAlice.
  4. WEXTL® visual workflow builder data.

Last updated: Jul 24, 2026 18:12