What actions can I run in Waitwhile?

62 actions are available, including "Get a Customer", "Get a Customer Note", and "Get a Default Location Message Template", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Waitwhile Integrations

Virtual waitlist and appointment platform for walk-ins and scheduled visits. Use Waitwhile triggers and actions so scheduling busywork runs itself.

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Watch Audit EntryTriggers when a new audit entry is created in your Waitwhile account.
Watch CustomersTriggers when a customer is created or updated in your Waitwhile account.
Watch EventsTriggers when a subscribed event occurs in Waitwhile, such as visit or message updates.
Watch LocationsTriggers when a new location is created or updated.
Watch MessagesTriggers when a message is created or updated in your Waitwhile account.
Watch Message TemplatesTriggers when a new message template is created or updated in a Waitwhile account.
Watch User InvitesTriggers when a new user invite is created in your Waitwhile account.
Watch UsersTriggers when a new user is created or updated in a Waitwhile account.
Watch VisitsTriggers when new visits occur in Waitwhile based on visit date.
Get a CustomerRetrieves a customer by unique identifier in a Waitwhile account.
Get a Customer NoteRetrieves a customer note by the provided unique identifier.
Get a Default Location Message TemplateRetrieves the default message template for a specific location and message type.
Get a Location by ID or Short NameRetrieves a location by its ID or short name from a Waitwhile account.
Get a Location Message ConfigRetrieves a specific message configuration for a location by message type.
Get a Message by IDRetrieves a message by a unique identifier from a Waitwhile account.
Get a UserRetrieves a user by the provided unique identifier.
Get a User InviteRetrieves a specific user invite from your Waitwhile account by its ID.
Get a VisitRetrieves a visit by a unique identifier from a Waitwhile account.
Get Export VisitExports visits data as a downloadable file based on filters.
Get Visit AnalyticsRetrieves visit analytics from your Waitwhile account. This module returns aggregated visit analytics data, optionally filtered by location and date range, in JSON or CSV format.
Get Visit Analytics by DateRetrieves visit analytics grouped by date from a Waitwhile account, returning aggregated visit data over a specified date range, optionally filtered by location.
Get Visit Analytics by MonthRetrieves visit analytics grouped by month from a Waitwhile account. This module returns aggregated visit data over a specified date range, optionally filtered by location, in CSV or JSON format.
Get Visit Duration AnalyticsRetrieves visit duration analytics from a Waitwhile account.
List Audit EntriesRetrieves audit entries from your Waitwhile account, allowing you to apply optional filters such as location, event type, entity, and date range.
List Booking SlotsRetrieves available booking slots for a location within a specified date range.
List Customer NotesRetrieves notes associated with a specific customer in your Waitwhile account.
List CustomersRetrieves a list of customers from your Waitwhile account.
List First-Available Booking DatesRetrieves the first available booking dates for a location based on the specified filters.
List First Available Booking SlotsRetrieves the first available booking slots for a location based on filters.
List Location Message ConfigsRetrieves message configuration settings for a specific location.
List Location Message TemplatesRetrieves message templates configured for a specific location.
List LocationsRetrieves a list of locations from your Waitwhile account.
List MessagesRetrieves messages from your Waitwhile account with optional filters such as location, customer, visit, state, and date range.
List User InvitesRetrieves user invites from your Waitwhile account, allowing you to list pending and existing user invitations, optionally filtered by location.
List UsersRetrieves users from your Waitwhile account, allowing you to list users with optional filters such as location, role, label, external ID, and search query.
List VisitsRetrieves a list of visits from Waitwhile with optional filters and pagination.
Search CustomersSearches customers in your Waitwhile account using visit-related filters, tags, state, date range, or a text query. This module supports page-based pagination.
Search UsersSearches for users in Waitwhile by email address using a prefix match.
Search VisitsSearches visits using filters such as location, state, tags, and free-text query.
Cancel VisitsCancels one or more visits by setting their state to COMPLETE and adding a cancelled tag.
Create a CustomerCreates a new customer in your Waitwhile account.
Create a Customer NoteAdds a note to a specific customer in your Waitwhile account.
Create a LocationCreates a new location or updates an existing one.
Create a UserCreates a new user in your Waitwhile account, assigning roles and locations, and optionally configuring notification preferences.
Create a User InviteCreates a new user invite in your Waitwhile account. This module allows the user to be invited by email, with assigned roles and associated with one or more locations.
Create Copy of VisitsCopies one or more visits to a new location and optionally marks the original visits as complete.
Create or Update a Default Location Message TemplateCreates or updates the default message template for a specific location and message type.
Create or Update a Location Message ConfigCreates or updates a message configuration for a specific location and message type.
Create or Update VisitsCreates a new visit or updates one or more existing visits in Waitwhile.
Delete a CustomerDeletes a customer by a provided unique identifier.
Delete a Customer NoteDeletes a customer note by a provided unique note identifier.
Delete a Default Location Message TemplateDeletes the default message template for a specific location and message type.
Delete a LocationPermanently deletes a location by its identifier.
Delete a UserDeletes a user from a WaitWhile account by a provided unique identifier.
Delete a VisitDeletes a visit by a unique identifier in a Waitwhile account.
Delete Location Message ConfigDeletes a message configuration for a specific location and message type.
Expire Pending VisitsExpires one or more pending visits.
Export CustomersExports customers from your Waitwhile account.
Import CustomersImports customers into your Waitwhile account from a CSV file, allowing you to upload customer data and optionally associate it with a specific location.
Import VisitsImports visits into Waitwhile from a file (CSV or supported format).
Make an API CallPerforms an arbitrary API call.
Resend a User InviteResends a user invitation email for a specific email address in your Waitwhile account.
Resend a User Invite by IDResends a user invitation using the invite ID in a Waitwhile account.
Reset Location Data SettingsResets settings and/or removes operational data from a location.
Update a CustomerUpdates an existing customer in your Waitwhile account, allowing modifications to customer details, tags, locations, and metadata.
Update a Customer NoteUpdates an existing note for a specific customer in your Waitwhile account.
Update a LocationUpdates a location in a Waitlist account.
Update a Location's StatusForces a location waitlist to open or close, overriding normal operating rules.
Update a MessageUpdates a message in your Waitwhile account, allowing you to mark it as read or unread.
Update a UserUpdates a user by a provided unique identifier in a Waitwhile account.
Update a VisitUpdates a visit by a unique identifier in a Waitwhile account.

When to use Waitwhile

Common scenarios where Waitwhile automation saves time and reduces manual work.

Use Waitwhile's "Watch Audit Entry" trigger to react the instant an event occurs and push data into connected tools.
Run "Get a Customer Note" in Waitwhile from any upstream event — map fields once and let the automation handle the rest.
Combine "Watch Events" from Waitwhile with triggers or actions in other apps to close the loop — one event, many downstream outcomes.

Use in workflow automation

Start from Waitwhile’s Watch Locations trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Create or Update a Default Location Message Template as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 71 ready-made steps for scheduling work, and every run records what went in and what came back.

Waitwhile workflow on the canvas: Watch Locations then Create or Update a Default Location Message Template

Frequently asked questions

Common questions about automating Waitwhile in your workflows.

Waitwhile has 9 triggers, including "Watch Audit Entry", "Watch Customers", and "Watch Events", and more. Use them to start workflows the moment Waitwhile events fire — no polling required.

Use in workflow automation

Start from Waitwhile’s Watch Locations trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Create or Update a Default Location Message Template as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 71 ready-made steps for scheduling work, and every run records what went in and what came back.

Waitwhile Integrations

When to use Waitwhile

Use in workflow automation

Frequently asked questions

Waitwhile Integrations

When to use Waitwhile

Connect Waitwhile to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Waitwhile to any app in workflows

Connect Waitwhile to any app in workflows

Connect Waitwhile to any app in workflows

Waitwhile Integrations

Waitwhile triggers and actions

When to use Waitwhile

Use in workflow automation

Frequently asked questions

What triggers does Waitwhile support?

What actions can I run in Waitwhile?

Do I need to write code to automate this?

Is the integration secure?

Waitwhile Integrations

Waitwhile triggers and actions

When to use Waitwhile

Connect Waitwhile to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Waitwhile support?

What actions can I run in Waitwhile?

Do I need to write code to automate this?

Is the integration secure?

Connect Waitwhile to any app in workflows

Connect Waitwhile to any app in workflows

Connect Waitwhile to any app in workflows