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AlfaDocs and Enchant Integration

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Connect AlfaDocs and Enchant to automate support workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.

Integration guide
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Learn about AlfaDocs and Enchant

Detailed info you need to know about AlfaDocs and Enchant integrations in WEXTL. Explore which modules apps support and how you connect them.

  • AlfaDocs

    • Support
    • 2 triggers
    • 8 searches
    • 6 actions

    Practice management for dental clinics — patients, appointments, and records. [5]

  • Enchant

    • Support
    • 1 trigger
    • 6 searches
    • 11 actions

    Enchant is a shared inbox and help desk for managing customer tickets, messages and contacts. [6]

How to connect AlfaDocs to Enchant

Set up your AlfaDocs and Enchant integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

  1. STEP 1

    Connect AlfaDocs and Enchant

    Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.

  2. STEP 2

    Build a workflow

    Paste selected AlfaDocs and Enchant nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.

  3. STEP 3

    Map your data

    Choose which fields need to sync between AlfaDocs and Enchant. Use filters or leverage a JS custom code step in between — everything is on the canvas.

How does the integration between AlfaDocs and Enchant work in WEXTL?

WEXTL exposes actions and triggers for AlfaDocs and Enchant that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

AlfaDocs triggersEnchant actions

AlfaDocs modules

  • Create a Patient Creates a new patient in the system.
  • Create an Appointment Creates a new appointment with specified parameters.
  • Delete a Patient Deletes a patient by id.
  • Get a Care Plan Retrieves care plan details by id.
  • Get a Patient Retrieves a single patient.
  • Get an Appointment Retrieves a single appointment by id.
  • Make an API Call Performs an arbitrary authorized API call.
  • Search Appointment Care Plans Searches for appointment care plans.
  • Search Appointments Searches for appointments.
  • Search Custom Object Fields Searches for custom object fields.
  • Search Free Time Slots Searches for time slots by a given criteria.
  • Search Patients Searches for patients by phone number or fiscal code.
  • Update a Patient Updates an existing patient by id.
  • Update an Appointment Updates an existing new appointment by id.
  • Watch Appointments Triggers when an appointment is created or updated.
  • Watch Patients Triggers when a new patient is created.

Enchant modules

  • Add Labels To Ticket Adds one or more labels to a ticket in Enchant.
  • Create a Contact Adds a new contact to a customer in Enchant.
  • Create a Customer Creates a new customer in Enchant.
  • Create a Message Adds a new message to a ticket in Enchant.
  • Create a Ticket Creates a new ticket in Enchant.
  • Create an Attachment Uploads a new attachment in Enchant so it can be used on a message.
  • Delete a Contact Deletes a contact from a customer in Enchant.
  • Get a Customer Retrieves a customer by its ID from Enchant.
  • Get a Ticket Retrieves a ticket by its ID from Enchant.
  • Get an Attachment Retrieves an attachment by its ID from Enchant.
  • List Customers Retrieves all customers from Enchant.
  • List Tickets Retrieves all tickets from Enchant.
  • List Users Retrieves all users from Enchant.
  • Make an API Call Performs an arbitrary authorized API call to the Enchant API.
  • Remove Labels From Ticket Removes one or more labels from a ticket in Enchant.
  • Update a Customer Updates an existing customer in Enchant.
  • Update a Ticket Updates an existing ticket in Enchant.
  • Watch Tickets Triggers when a new ticket is added in Enchant.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with AlfaDocs and Enchant integrations. Pick any from the list below if the current combination isn't the one you need.

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Frequently asked questions

Common questions about connecting AlfaDocs and Enchant.

How do I connect AlfaDocs and Enchant?

Connect your AlfaDocs and Enchant accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]

What can I automate between AlfaDocs and Enchant?

Example: when AlfaDocs's "Watch Appointments" fires, WEXTL can "Add Labels To Ticket" in Enchant. AlfaDocs has 2 triggers (including Watch Appointments and Watch Patients); Enchant has 17 actions (including Add Labels To Ticket, Create a Contact, and Create a Customer). Add filters and transforms between steps when you need them. [1]

Can AlfaDocs trigger actions in Enchant, and Enchant in AlfaDocs?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]

Do I need to write code to integrate AlfaDocs and Enchant?

No. AlfaDocs-to-Enchant automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]

Does AlfaDocs integrate with Enchant in real time?

Yes. Trigger-based automations start the moment AlfaDocs (or Enchant) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]

How long does it take to set up a AlfaDocs + Enchant integration?

A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.

Do I need a paid plan to connect AlfaDocs with Enchant?

You can build your AlfaDocs + Enchant automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]

References

List of sources used to gather information about the AlfaDocs and Enchant integration.

  1. AlfaDocs and Enchant integration source code, module specs and credentials implementation.
  2. Our AlfaDocs and Enchant integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for AlfaDocs and Enchant — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. AlfaDocs integration information
  6. Enchant integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

How we write our apps documentation

Explore how WEXTL® crafted AlfaDocs and Enchant integration page documentation. Used sources, AI's role, and how the team validates the result.

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