Can Deskpro trigger actions in Kustomer, and Kustomer in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and Kustomer?

No. Deskpro-to-Kustomer automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + Kustomer Integration

Build support workflows between Deskpro and Kustomer on a visual canvas — map fields once and let data flow.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Create a Conversation" in Kustomer. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); Kustomer has 89 actions (including Create a Conversation, Create a Conversation, and Create a Conversation Forward).

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Deskpro triggersKustomer actions

Deskpro workflow triggers

Kustomer workflow actions

Frequently asked questions

Common questions about connecting Deskpro and Kustomer.

Connect your Deskpro and Kustomer accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

KustomerBrowse all Kustomer triggers, actions, and integrations.

Deskpro + Kustomer Integration

Frequently asked questions

How do I connect Deskpro and Kustomer?

What can I automate between Deskpro and Kustomer?

Can Deskpro trigger actions in Kustomer, and Kustomer in Deskpro?

Do I need to write code to integrate Deskpro and Kustomer?

Explore Deskpro and Kustomer, or get started

Deskpro + Kustomer Integration

Frequently asked questions

How do I connect Deskpro and Kustomer?

What can I automate between Deskpro and Kustomer?

Can Deskpro trigger actions in Kustomer, and Kustomer in Deskpro?

Do I need to write code to integrate Deskpro and Kustomer?

Explore Deskpro and Kustomer, or get started