Can Deskpro trigger actions in Zendesk, and Zendesk in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and Zendesk?

No. Deskpro-to-Zendesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + Zendesk Integration

Keep Deskpro and Zendesk aligned: when support events happen in one, update the other automatically.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Attach File" in Zendesk. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); Zendesk has 56 actions (including Attach File, Bulk Create Tickets, and Bulk Update Tickets).

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Deskpro triggersZendesk actions

Deskpro workflow triggers

Zendesk workflow actions

Frequently asked questions

Common questions about connecting Deskpro and Zendesk.

Connect your Deskpro and Zendesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

ZendeskBrowse all Zendesk triggers, actions, and integrations.

Deskpro + Zendesk Integration

Frequently asked questions

How do I connect Deskpro and Zendesk?

What can I automate between Deskpro and Zendesk?

Can Deskpro trigger actions in Zendesk, and Zendesk in Deskpro?

Do I need to write code to integrate Deskpro and Zendesk?

Explore Deskpro and Zendesk, or get started

Deskpro + Zendesk Integration

Frequently asked questions

How do I connect Deskpro and Zendesk?

What can I automate between Deskpro and Zendesk?

Can Deskpro trigger actions in Zendesk, and Zendesk in Deskpro?

Do I need to write code to integrate Deskpro and Zendesk?

Explore Deskpro and Zendesk, or get started